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Alternative PDF Viewers

Feb 16, 2010 6:15 AM

Can anyone tell me which features of a form created in Designer 8.1 may or may not work properly with other pdf viewers such as Preview for Mac or Foxit? We'd like our forms to be as compatible as possible for our customers and would like to be able to provide concrete reasons why customers would need to install Adobe Reader.

 

Thanks in advance for any input.

 

djaknow

 
Replies
  • Currently Being Moderated
    Feb 16, 2010 12:57 PM   in reply to djaknow

    Hi djaknow,

     

    For what it is worth the Preview on a Mac works fine for Acroforms:

     

    Preview 2.png

     

    But not for XFA forms:

     

    Preview.png

     

    Good luck,

     

    Niall

     
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  • Currently Being Moderated
    Feb 16, 2010 2:43 PM   in reply to Niall O\'Donovan

    Hi,

     

    Take it back, some aspects of AcroForms do not appear to work as intended, like mouseEnter and mouse Exit events and some button scripts. It is possible to fill in fields and save data.

     

    There is some nasty behaviour when viewing and SAVING data using Preview. Here are some screenshots, I hope they make sense:

     

     

    Created Acroform with single textfield (red border) using Acrobat (Mac):
    Preview for Mac 1.png

     

    Opened the form in Acrobat and Reader for Windows and all OK:

    Preview for Mac 2.png

     

    Opened AcroForm in Preview for Mac and red border was gone (could find the field because there was text in it - but if it was blank you would never see it):

    Preview for Mac 3.png

     

    I amended the field and saved it with in Preview for Mac and then reopened in Acrobat. Text and border not visible:

    Preview for Mac 4.png

     

    When I set focus on the field the amended text became visible, but invisible on losing focus:

    Preview for Mac 5.png

     

    Seriously messed up!!!!

     

    So even if you were to deploy for Preview it would need some serious stress testing. My inclination would be to steer clear of alternative viewers.

     

    Good luck,

     

    Niall

     
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  • Currently Being Moderated
    Feb 17, 2010 5:44 AM   in reply to djaknow

    I cannot give you specifics as to why it fails but we have had issues with users of Foxit and Mac Previewer.  For us we have seen the required highlighting and the actual validation of a required field become non functional.  We have had users unable to submit the form via http post - the submit button will not work.  We have found some Mac users that think they have Adobe Reader installed and when you walk them through they do not or have not set up Reader as the default PDF viewer.  Once they are really using Reader it works.  We are thinking of setting up web forms and making the Mac users stay online to complete their work.

     
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