Captivate 4 works on Windows 7 . BTW , I see Win 7 as a flavor of vista with some security levels customizable. i guess you can go ahead and install it. if you face issues please post here or get in touch with captivate team through wish-list.

Since Windows 7 comes in both 32 and 64 bit versions, does Captivate 4 work in both?

I´m running Windows 7 Compilation 7100, and today i installed Captivate 4.

As the instalation recomends i change the execution mode to administrator privilegies.

At first run everything looks normal but after any capture process when the apliction windows requires the new name of the project, nothing happend the window dissaper and i can never acces the workspace with the captured slides.

Can anyone help with this?

I will have to check into that.  I am using their latest version from the MSDN site.  So my guess is it's the retail version I'm using.

Please send us the build details / reference , we shall try to reproduce the same.

Ok the clue for me is sound doesn't work in Vista also. Please get the latest update of Captivate 4, details of the same can be found at

http://blogs.adobe.com/captivate/2009/05/captvate_4_patch_update.html

we have the audio issue addressed. - SJ

By the way, Adobe withdrew my case with the remark that the spec does not say anything about 64 bit support. Case closed.

Yes, I go the same dismissal. It's pathetic and

stretches credulity - and I would have thought the 19

76 Sale of Goods Act. I love the Adobe response that says making upgrades work for current users impedes progress in developing something to sell to new customers, and that we can expect to have to pay for the privelege of having a product that works.

A really shameful footnote in Adobe's history, I think.

.

Hi Rick,

I must say I don't agree at all - we're not talking about a difference of years here: I build software, and was testing on pre-release versions of Windows 7 before I upgraded to Captivate 4. Adobe knew as they were releasing it that it didn't work on Windows 7, and they continue to hide that fact now. They are relying on being too big to care about their customers - if it were my product, my clients would scream and I'd have to do something about it.

Again, my issue is that they hide the incompatibility because it demonstrates their lack of concern for their customers. I bought Windows 7 PCs 6 months after upgrading the Captivate and checked to see if they warned on compatibility issues, which they don't. The support page they offer on Windows 7 doesn't even state that it's not compatible. It is in fact the case that

their position is illegal - the product has to be suitable for the purpose for which it was sold, and when I downloaded Captivate to run on a PC, there is no warning to say it doesn't run on a standard configuration new PC. Their omission of such a warning is illegal under UK trading standards laws, because their statements have to cover every reasonable interpretation of a sales statement, and cannot contain a caveat by dint of an omission.

All the best,

Will

Hi Rick,

Yes, it is apparently the 64bit version - which the Adobe support knew when I spoke to them. So Adobe do know - they're just not offering that information to their customers before they've wasted lots of time finding it out.

That's my issue: my time is my income, and Captivate isn't a nice toy, it's a working tool. Adobe knows that all customers who buy a new PC with standard configuration will have this issue. Do you remember/ did you come across the issue they had with trial copies of Flash CS3 - where you had to get an uninstall tool from Adobe support to take the trial version off before you could install the full version of a suite you had just bought? That was exactly the same: hours of hassle, thinking you'd messed something up, something wrong with your hardware etc - finally get through to Adobe support, and it's actually a standard issue they have because they've screwed up their installer package. Any warning of that in the trial download/buying or installation process? No, because admitting it would make them look silly, so they prefer to put however many people through a great deal of pointless hassle. This is the same thing - a really poor attitude to customers, in my opinion.

Anyway - I don't hold you responsible Rick! All the best,

Will

I am having the same issue. I cannot end a simulation that I am recording...meaning, I cannot get that Save window described by the above user. And

I just upgraded to a new machine here at work, running Windows 7 64-bit...

I was hoping for a better answer than I am finding on this page!

You know, I went into the Preferences and changed my key for ending a simulation to F12 (and changed the other F12 to something else) and NOW I can get the save screen because it reads that I stopped the recording when I press F12. So I fixed this with a key change...I wonder if that would work for other folks?