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C.Huck
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Error Message reads: "Adobe Acrobat Updater Certificate failed to install."

Feb 10, 2010 2:24 PM

I am unable to make any updates to my Adobe programs (including creative suite CS3). Everytime I try, I type in my password, but I always get the same error message: Adobe Acrobat Updater Certificate failed to install.

 

I believe this is happening because I actually inherited my Adobe programs, including the MacBook Pro the programs are installed on. The owner used to be a relative who, sadly, passed away. I thought I had changed everything to be under my name as the owner, but having never done it before it's possible I missed something? Perhaps my relative's name is still recognized as the owner?

 

Please help as this is wreaking havoc in many "little" ways...

 

Thanks.

  • Currently Being Moderated
    Community Member
    Feb 17, 2010 6:38 AM

    Had the same problem. Found two updaters on the computer. Go to "applications/utilities/adobe utilities". Threw away the folder "Adobe Updater5". Ran the "Adobe Updater6/Adobe Updater.app". Problem gone.

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  • Currently Being Moderated
    Feb 24, 2010 8:22 AM

    Why do we use Adobe Acrobat Updater Certificate for, I mean at what purpose it is used for

     

    Thanks

    Alam

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