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Acrobat Distiller Server

Leigh.Harding Calculating status...

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acrodist.exe version 9.0.0.332 application errors

Feb 10, 2010 5:27 PM

We are running a Windows Server 2003 R2 server and are having trouble with Adobe Distiller. Below is the exact error we have:

Faulting application acrodist.exe, version 9.0.0.332, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0001b404.

We are also getting the following. This is showing a information, not an error:

Reporting queued error: faulting application acrodist.exe, version 9.0.0.332, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0001b404.

Any ideas?

2338 Views 4 Replies Latest reply: Bernd Alheit, Feb 25, 2010 1:18 AM

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1. Bernd Alheit,

Feb 13, 2010 9:34 AM in reply to Leigh.Harding

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You are using the software 'Acrobat Distiller Server' ?

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2. James Wilson,

Feb 24, 2010 10:11 AM in reply to Leigh.Harding

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Is it a Dell server by any chance?

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3. Leigh.Harding,

Feb 24, 2010 8:19 PM in reply to James Wilson

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After some research I found some threads that pointed to fonts being an issue. I changed the following:
Ignore True Type versions of standard PostScript fonts
Do not send fonts to "Adobe PDF"

The issue seems to have been resolved.

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4. Bernd Alheit,

Feb 25, 2010 1:18 AM in reply to Leigh.Harding

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Looks like that you use Adobe Acrobat, not Acrobat Distiller Server.

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Acrobat Distiller Server

acrodist.exe version 9.0.0.332 application errors

Feb 10, 2010 5:27 PM

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