Hi all,
To all those eager to hear about our pricing, I'm pleased to be able to share this with you all. As of today, the LiveCycle Collaboration Service (LCCS) is available for purchase on a "pay-per-use" model -- worldwide!
| Dimension | Price | Description |
|---|---|---|
| Live Stream Bandwidth | $0.49 USD per GB | Up/down live stream bandwidth, such as real-time audio and video. P2P stream via RTMFP is excluded though LCCS will gracefully switch connection methods if a P2P connection cannot be established or maintained. |
| Push Messages | $0.10 USD per 1K | Push messages are data messages in to the service. Data messages out are excluded. Some examples of data messages include chat messages and shared cursors. Push messages assist in collaborative workflows between clients. |
| User Minutes | $0.01 USD per Hour | User minutes is the amount of time that a connection is maintained to the service. If there are 3 connections maintained over a 5 minute period, the total user minutes for that session is 15 minutes. |
Note: Though multiple currencies are supported and your payment card will be charged in the appropriate currency, the developer portal interface and billing emails will be in English and USD only.
For more detailed information around our pricing model, please see the attached FAQ. Sign up now for a free account and/or upgrade your account now via our developer portal.
For those who we can't get anything past, we'll explain the rebranding later... ![]()
Thanks,
Fang
Great congratulation !
One question how could we see our quota usage in chat and presence message vs the rest ?
- Our 'Test' Edoboard button may stay to try the plateforme 'interface' only without AFCS connection.We were using AFSC even for the non shared demo.
- The largest cost is connection time, we should add a 5 min inactivity timer to auto disconnect the user.
hum .. I was reading 1cens a minute my bad.
Otherwise it seems very afordable great ! ![]()
Greg
Will you offer a plan that is suitable for high usage clients. I plan to use the service for hours a day, with 30 - 100 concurrent users at a time. In that case the current pricing but not be that reasonable. It might be more affordable to go with a connect pro pricing plan. I think there should be an unlimited usage plan for example 100 concurrent users unlimited meetings or at least something similar.
Can you give an example of how the "Live Stream Bandwidth" cost (non-P2P) would be applied, i.e.:
- 1 host and 1 participant using video for ten minutes streams X amount of up and down bandwidth, costing $XX
- 1 host and 1 participant using video AND audio for xx minutes...costs $XX
Also, where does the whiteboard fit in this, as a "Push Message"? If so, an example cost of using Whiteboard, if applicable.
I think this would be very helpful for those (like me) who aren't familiar with the type and amount of actual data passing through the service.
Hi DB,
I think the best way to try this out is to use the Room Console, available in the developer tools tab of the SDK Navigator. Log into a room, and check out the "Logs" tab. Run and user your application on the same room, and watch the graphs and message count being displayed there. Note that the bandwidth graph is only the bandwidth down for one client, so you'll want to multiply it by the number of users you may have logged in for the final result.
Hope this helps,
nigel
why is the live stream bandwidth showing when my application does not have any video or audio? I was just testing the app and under live stream bandwidth it says 0.003 GB ?
Also about the user per minute section it says $0.01 per hour per user
so if user one connected @ 8am and user two connected at @ 8:30am @ 8:59am will this account be billed $0.01 for each user or will it only bill the one who has been on for an hour ? I'm trying to understand how this will work for application where you have users going in and most may not even stay for an hour...
Bandwidth is bandwidth is bandwidth (and the term "live stream bandwidth" is confusing.
We count the size of the data sent and received (including data messages), so if for example you are transferring images as data messages they will count as bandwidth used.
User time is calculated as the total connection time of each user, so if you have one user connected for an hour and then another user joins for 30 minutes you will have 1h 30m of user time. Also, we bill for the total connection time for the month, so if you have users connecting to the rooms for only a few minutes at a time they will still contribute to your total connection time for the month and you will be billed for it.
Of course if you don't convert any application to "paid" you can still use the system for the equivalent of $15 of usage per month, so the best thing to understand how the pricing model work is to run some test application and check the usage.
Thanks for the reply. I did run one of the chat application i'm developing through the system and it will be nice to have list of actions that might count as push message. E.g I only tested the application connecting to the server and the application connecting to one collectionnode. But it says my push message is 254. So does this mean connecting to the server counts towards your push message count?. .. I didn't send any chat message. Just login and log out few times.
Hi Izunna,
You will incur a little bit of messaging hit for joining the room and publishing your presence (UserManager pushes a message to others in the room). A list of messages incurred by the framework itself is a good idea - we'll look into getting that documented. In general, it should be a pretty tiny amount of your cost.
thanks
nigel
We still have a free offering available for development and non-commercial use. With the new quota system you get $15 worth of free usage a month and if you need more or you want to bring your application commercial you can upgrade your account and select which applications you want to pay for and the maximum montly payment / usage you are willing to incur.
I am planning a video chat app, and this seems to be an affordable solution. Please confirm my calc.
A room with 8 users, 1 user is multicasting to 7 others during 2 minutes. That is 8 streams altogether. Video is at 160 kbps, so here we go:
8 streams * 160kbps * 120 seconds = 153 600 kbit / 8 bit = 19 200 kbyte = 18 Megabyte
18 Megabytes is not that bad.
Hi Mickey,
Yes - your calculation is correct. The other pricing dimensions are additive though it should be inconsequential for your use case. For example in user minutes, you have 8 users who are connected for 2mins, which results in a total of 16 user minutes.
As for P2P, DBWelch is correct -- you can alleviate your bandwidth costs by taking advantage of P2P streaming. However, there is a logical limit (see this thread here - http://forums.adobe.com/thread/536673?tstart=30) to avoid taxing clients. We automatically switch from P2P to Hub-and-spoke so you can just always request P2P so when the number of connections is below the logical limit, you won't incur any bandwidth costs.
Thanks,
Fang
Hi All,
Below is our usage report for the LCCS. Can some one help me understand how adobe arrived at the figure $0.17 little confused with the push messages.
| Description | Units |
|---|---|
| Live Stream Bandwidth | 0.030 GB |
| Push Messages | 1239 |
| User minutes | 188 minutes |
| Total | $0.17 |
How many concurrent users are supported at any given point of time?
Thanks in advance.
Regards
Thresholdsoft
I am not sure I understand your question completely.
BinaryPublish publishes a binary "file" to our temporary local repository, so while you can upload a small video and share it (via download) for the duration of a session I don't think it's what you want to do in your use case.
NetGroup is one of the p2p features that will be available in FlashPlayer 10.1
LCCS does support p2p connections and p2p a/v streams and it will use the NetGroup feature for data sharing between peers (I think, I am not familiar with that part of the code, but in any case we will provide p2p data sharing when 10.1 will be available)
hi Raff,
Thank you for the reply! Sorry for getting back to this rather late. Let me rephrase my question here.
I wrote an application on Stratus, which supports P2P data sharing among peers. It relies on NetConnection and NetStream, whose send() function is especially helpful. To connect to Stratus you just need to call NetConnection.connect(Stratus_address_+DEVELOPER_KEY). NetGroup, when released, will be very helpful too.
I wonder if such an application would be portable to LCCS?
Thank you very much!
We are adding p2p data sharing to LCCS, that uses the same primitives you use to connect to Stratus and then establish p2p connections to peers (and we'll be using NetGroups to group peers)
So, yes, you'll be able to write p2p applications for data messaging that use the LCCS data messaging model. But you will not be able to reuse your low-level code you wrote for Stratus, since we don't expose the NetConnection interface.
The nice thing of using LCCS vs. Stratus is that your application can leverage both client-server and p2p configuration depending on the number of user connected and network conditions. Or, you can start with client-server configuration and then switch to p2p if you find out that your typical use case is, for example, a few users mostly on the same local network. Or start with p2p and later reconfigure for client-server if your typical use case is a large number of users, or users that normally are on networks that don't allow or perform poorly in a p2p configuration.
Sorry to bother you with another question Raff, when you say "start with p2p and later reconfigure for client-server if your typical use case is a large number of users,...", do you mean you will switch to hub-and-spoke when the number of peers in one room are high? I am under the impression that P2P works better when there are more peers.
Thank you very much!
I have some questions regarding the free usage and the monthly limits.
In the Dev Portal I currently have 3 "Applications". My "default" application says "Free" under "Montlhy Limit" and the others have a dollar limit.
1. Does that mean that the $15 free I get each month only is usage on my "default" application ?
2. Which again means that I can not have an application running that have $15 free usage and after that usage is billed ?
3. The limit I have set does that get reset on the first of every month or on the day I get charged ?
Hi tflx,
1) Yes, but you can always assign another app to your FREE quota pool.
2) Correct. The idea is to let you keep your development separate from a live application. So, you can always point your application to the Default app or any other that you've specified as FREE during development. And, when you are ready to push it live, just point it back to the one you've specified.
3) The limit resets on the day you get charged.
Thanks,
Fang
Okay - one more question then.
Looking at "Usage this cycle" is that then usage since the last charge or usage since the first of the month?
It should of course in my opinion be since last charge but I'm in doubt because when I open a Report for that application the begin date is the first of the month up till today.
(Sorry for the delay, I'm coming back to speed after a vacation)
You're right of course, the "cycle" refers to your billing cycle, which,
if you've paid the $5 upgrade fee, starts on the day you made that payment
(you're billed every month from that day). If it's a free account, we just
use calendar months.
Our reports could be smarter - you're able to change the range for the
report graphs, which default to calendar months. I'm making a note that we
should remember your billing date and use that for the graphs.
nigel
Two questions I really hope someone can answer. FYI I am building a simple 1-to-1 video/text chat, currently on Stratus, but sick of the downtime, etc..
1) When a communicating over a p2p connection, are we still charged for messages?
2) If I have 100 people randomly chatting with eachother, what percentage would you expect to fall back to hub-spoke?
Thank you!
Hi,
Currently we have p2p only for audio/video and not data messages.
a) If you are using p2p for audio/video, then you are not charged for that stream. You are charged only for the connection time.
b) Currently we don't have p2p for text chat. But in future when we provide that feature, you won't be charged for text chat for any number of users. However, for audio/video chat, it falls back to hub-spoke the moment its more than 3 people or someone doesn’t have player 10 or firewall.
Thanks
Hironmay Basu
Hironmay, correct me if I'm wrong here but in scenario a), doing a p2p video
call, you are still charged for "messaging" because you must still be
connected to the LCCS service. There are still control messages being
passed back and forth almost like a sideband channel between the two peer to
peer clients. You won't be charged for the stream but there is still a
smaller charge for the messaging in this case. That's my understanding of
how all this works anyway.
-Eric
This makes sense to me, though I don't see why messages couldnt be passed in the p2p stream as we do successfully with Stratus.
My concern is really the amount of users that require the fall back to hub-spoke. The difference in cost with an app serving tens of thousands of users could be tremendous.
Assuming we detect and force Flash Player 10.1+ use in our app, what % (very roughly) might we expect to have to fall back due to firewall issues?
By debugging ChatRoulette's code I noticed they've increased their FMS server cluster from 5 to 12 boxes. My guess is there is a pretty large % of fallback for whatever reason.
-jared
Yep welcome to my world, we worry about the same thing with our LCCS video
chat. Besides if you could pass messages over p2p, how could they charge
you for connect time? I forget how but you can force no hub and spoke if
you want.
Oh and btw, this might not apply to you but right now you can't do video and
audio chat with three people without getting forced into hub and spoke.
Something to do with the maximum number of p2p streams that are currently
allowed before fall back. One of the guys mentioned changing that in a
future release though.
I've been assuming (dangerous I know) that firewall/NAT fall back will
happen whenever someone is behind a symmetric NAT, a dual NAT or a very
restrictive firewall. So that would be users in some corporate environments
(certainly not our small startup office), and probably home users running
firewall programs on their PC that are set to be very restrictive. So hard
to come up with a percentage really, but I'd wager that most people who are
just behind typical home routers will be just fine.
-Eric
First up, for P2P audio/video chat, as long as you're just doing 3 people
or fewer in a room, and they all have permissive firewalls, you'll be fine.
We are adding P2P data, likely within the next 2 months (it's more
complicated for us, since we wanted to fit it properly within our existing
dev model). As Basu says, you won't be charged for P2P usage. I'm making a
note that one of the features we should add in is the ability to prevent a
user from connecting unless they can get RTMFP to work.
That said, in all cases, you'll still have some control messages sent hub
and spoke (for example, for setting up the peer connections), and you'll
still have connection time charges (RTMFP still requires a persistent
connection to the service, which eats a small portion of our capacity).
nigel
Nigel,
Can you clarify this statement " First up, for P2P audio/video chat, as long as you're just doing 3 people or fewer in a room, and they all have permissive firewalls, you'll be fine."
In a previous thread where I asked about three man a/v chat I asked:
Is there a limit on the number of P2P streams allowed by the flash player? I've got three way video chat working and there's a message in my debug log that says: "The total stream limit for P2P streams have" and then it cuts off. I grepped the source and didn't find that warning/error message.
So I'm guessing it's about to tell me the number of streams have been reached? Beyond the fact that 3 upstream video chats is probably all most connections can handle, is this a hard limit in the player or a soft limit based on available bandwidth?
Thanks for the help.
-Eric
To which Hironmay later responded:
Hi,
If you are doing both audio and video for all three , It won't work. However, if you are doing only video then all three can share video.
So, the logic says the number of streams of any user multiplied by number of other users (except him) should not be greater than 3. So, if I am sharing both audio and video and there are two more people, then it becomes 4, which makes it fall back to hub-spoke.
Hope this helps
Thanks
Hironmay Basu
To which you responed:
Yeah, in this case, for every user that's receiving your stream, you have
to stream separately to them. So if I'm videochatting with 3 folks, I'm
pushing 3 streams - it's a lot for most uplinks to handle (many have their
hands full with just 1).
What we could consider doing is adding an API to StreamManager, such that
you could declare the stream limit and override how much pushing you think
your users can handle.
nigel
So does this mean you have removed this restriction or that there is a new API in StreamManager I need to look up and add to our code?
Not trying to be a d*ck just want to make sure I'm on top of things.
Thank You,
Eric
Hi Eric,
What we have here is a hard limit (3 streams per user, Basu does a good job
in explaining the math as you've quoted him), but it's in the SDK, not the
player. We based this on some empirical testing - we're not dynamically
measuring your bandwidth. I wondered aloud if it made sense to allow
developers to modify that limit, which I think I'm hearing the answer is
yes, we should.
hope that helps
nigel
Hi Fang -- the service looks great. I'd like to clarify a point about potential high-volume usage.
We're building a video chat app that could become very high-volume. Hypothetically, let's say we have 1m users, day and night. Each one sends 100 messages per hour and -- each month -- uses 100 MB of bandwidth. Hypothetically again, all the video/audio streaming would go through P2P.
1) Would it really cost $14.5 million per month, or does a 'user minute' register only when there is server activity for a user during a given minute?
2) Do you see these stats below as more or less accurate? [note that messages would be used only for: peering; IM on our site]
$0.01/User*1,000,000Users*24hours*30days=$7,200,000
$0.0001/Message*1,000,000Users*100Messages*24hours*30days=$7,200,000
$0.45/GB*100,000GB=$45,000Hi There,
What's interesting about this model is that you're assuming 1M users at
all times. Based on experience, concurrency tends to run at less than 5% for
any service, so you're talking about at least 20M users total. So, if you
can derive $1/month of value per user, you're making $5.5M. Is that not
realistic?
nigel
Thanks for your response, Nigel. I don't think that model will scale for any significant business. As an example, Facebook derives around $2 per year from its users, and it is starting to do a decent job monetizing. Now imagine if it relied on a 3rd party service like LCCS and they proposed taking a cut of 65% of gross revenues. Not realistic.
It seems to me that LCCS pricing is far out of line with FMS pricing -- around 100x more, even if you include Amazon EC2 hosting for FMS -- so I wondered if I am misreading the LCCS pricing?
You are quite right about 20MM users equating to 1MM connections. But what are the advantages of LCCS over FMS (or 'FMS + our own cluster engineering') when the price disparity is so enormous?
Hi RDGB2,
Comparing the "pay-per-use" pricing model with that of FMS's is really apples and oranges. The real answer here is that your project is probably too big for "pay-per-use" as this pricing model is really designed for people to get started quickly, easily, and cheaply. I think a concurrency based pricing model is more appropriate for your scale -- check out this blog post: http://blogs.adobe.com/collabmethods/2010/04/have_it_your_way.html.
Thanks,
Fang
Can you answer the following questions about LCCS Pay Per Use Pricing?
Is this version of LCCS only for developing prototypes or doing light development?
How would one be sure of uptime guarantee and is there any sort of technical support available?
I have heard that this environment will be taken offline for 12-24 hours or sometimes a day or two. Is this correct? If so, how can we deploy apps for our customers?
Thanks!
Hi There,
No, this version of LCCS is as good as it gets =). We've definitely never
taken the system offline for any length of time you describe - our uptime
for 2010 is actually above 99.9%. We do have scheduled maintenance windows,
which typically last an hour or less, and in most cases don't have any
downtime for our customers.
hope that helps
nigel
Hi cjwalters53,
The current support mechanism available for "pay-per-use" and free trial customers today is through the forums. If you need full-time coverage, phone support and a service level guarantee, it's best to look at the other pricing options -- see this blog post here.
Thanks,
Fang
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