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42. tblspn13,

Mar 15, 2010 7:54 PM in reply to TechDoc Jeanne

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Can you set Captivate to Run as Adminstrator once so you don't have to do it each

time you open it?

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43. Captiv8r,

Mar 15, 2010 8:04 PM in reply to tblspn13

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Hi there

Sure you can. Check the link below.

Click here to view

Cheers... Rick

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44. tblspn13,

Mar 15, 2010 8:15 PM in reply to Captiv8r

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Thanks.

Can I ask another question? I downloaded the file for Text to Speech. After it downloaded I clicked on the exe and that seemed to run, but I don't see the files anywhere. Am I missing something?

Thanks.

Joyce Taibleson

Kraft Foods Inc.

Workplace Services-UES&P

You Work Hard...We'll Make It Easier!

Have you visited the:

Microsoft Training Center

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45. Captiv8r,

Mar 15, 2010 8:14 PM in reply to tblspn13

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Hi there

Text to Speech installation is a bit misleading.

Essentially you download a file from the Adobe site. You run that file and think you are done. Nope, all you did was to extract other files that you have to run to actually install the voices. Then after you install, you restart Captivate.

The link below depicts what happens.

Click here to view

Cheers... Rick

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46. tblspn13,

Mar 15, 2010 8:33 PM in reply to Captiv8r

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Thank you again for the quick response.

Thanks.

Joyce Taibleson

Kraft Foods Inc.

Workplace Services-UES&P

You Work Hard...We'll Make It Easier!

v. 847-646-4459

f. 847-646-4459

e: jtaibleson@kraft.com

Have you visited the:

Microsoft Training Center

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47. Windows7Guy,

Mar 18, 2010 2:37 PM in reply to HerrG

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Hello HerrG,

Just an FYI for you.

It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibility.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software".

There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx

In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!

As stated previously, it's best to have the Windows 7 certified drivers installed.
Thanks again,
John M.
Microsoft Windows Client Support

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48. susannetic,

Mar 21, 2010 5:48 PM in reply to Academy_Jenn

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I'm just finishing up a 30 day trial of C4 on my windows 7 ultimate/ 32 bit desktop. I have one Captivate 4 license for my laptop (educator, so 1 machine) and I really wanted to have it on one of the desktops that I use at home. I did not even attempt an install on my 64bit vista desktop, but this windows 7 system runs so well I thought I'd cross my fingers. I knew there could be issues, but I have had absolutely no problems at all. I did take a couple of precautions that I think served me well. I downloaded the trial and then turned off my internet connection and my anti virus and firewall for as long as I could during the actual installation process, I've been guilty in the past of neglecting that step and regretting it, but I sincerly believe this time it is the sole reason why I've had such good luck when so many others are having issues the 7 32 bit combo.Please note that I am running 7 ultimate, and perhaps that makes a difference as well. I do hope my little "testimonial" will encourage others who might like to give C4 and Windows 7 a go.

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49. Lilybiri,

Mar 22, 2010 12:28 AM in reply to susannetic

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Hello,

Thanks for sharing your experience. I'm running CP4 on Win7 32-bit since 9 months without issues (first RC Ultimate, now Professional).

FYI: you can install CP4 on a laptop and desktop having one license, out of the box. Perhaps you did not know that?

Lilybiri

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50. Mwert,

Apr 27, 2010 1:06 PM in reply to Academy_Jenn

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I installed the trial version of Captivate 4 along with the patch recommended in several posts. I run Captivate in Administrator mode and in XP (sp3) compatibility mode on a W7 32-bit machine. When I try to Record, when I get to the point of Captivate counting down 3 - 2 - 1 and when the recording should begin, Captivate quits. Has anyone else encountered this issue? Have a solution?

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51. Captain Suzoomm,

Apr 28, 2010 4:51 PM in reply to Academy_Jenn

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I'm running C4 as administrator in Windows 7, 64 bit. I'm thrilled at how well it handles audio and audio editing once I downloaded the patch and updates. But what's stopping me cold is that it won't capture my simulation. No full motion capture, no mouse click, not automatic text box - - - nothing. Anyone know how to make this work?

SMILES,

Susann

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52. M_Anand,

May 6, 2010 1:05 AM in reply to Mwert

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"I installed the trial version of Captivate 4 along with the patch recommended in several posts. I run Captivate in Administrator mode and in XP (sp3) compatibility mode on a W7 32-bit machine. When I try to Record, when I get to the point of Captivate counting down 3 - 2 - 1 and when the recording should begin, Captivate quits. Has anyone else encountered this issue? Have a solution"

Couple of questions here:

1. Seems like you have tried to Record with Audio option. Are you able to record without audio? Select 'No Narration' in the Audio dropdown(see below).

2. What all options do you see for 'Audio Devices' dropdown in the Audio Settings window? To get the Audio Settings window, go to Audio menu -> Settings menu item.

3. Are you able to record audio for a slide? Try following steps:

- Go to Audio menu.

- Select the 'Record' menu-item and try recording audio for a slide.

4. Are you able to record audio using Window's default sound recorder?

Do let us know with your answers so that we could help you resolve your issue.

-Manish

blogs.adobe.com/captivate

adobe.com/products/captivate

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53. M_Anand,

May 6, 2010 1:09 AM in reply to Captain Suzoomm

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Hi Susan,

I'm running C4 as administrator in Windows 7, 64 bit. I'm thrilled at how well it handles audio and audio editing once I downloaded the patch and updates. But what's stopping me cold is that it won't capture my simulation. No full motion capture, no mouse click, not automatic text box - - - nothing. Anyone know how to make this work?

What mode did you try recording in - Captivate has three modes for recording:

- Automatic Recording

- Full Motion Recording

- Manual Recording - User needs to manually take screenshots using a hotkey.

-Manish

blogs.adobe.com/captivate

adobe.com/products/captivate - Captivate 5! this time on MAC too!

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54. Captain Suzoomm,

May 6, 2010 2:05 PM in reply to M_Anand

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Hi Manish,

I recorded in automatic - hadn't gotten to full motion yet.

Smiles,

Susann

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55. Captiv8r,

May 6, 2010 3:36 PM in reply to M_Anand

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Hi Manish

For what it's worth, Captivate 4 doesn't record on my Windows 7 64 bit either. Doesn't really matter what mode I choose. The only way I seem to be able to coax it to grab a screen capture is by clicking the red recording frame.

Cheers... Rick

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56. Captain Suzoomm,

May 6, 2010 4:38 PM in reply to Captiv8r

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HI Rick,

Initial click to record automatically. Captures first frame. I could end the recording by doing as you say . . . clicking and wiggling the red recording frame . . . and then pressing the END key would work to end it. Just clicking END did nothing. It would only capture frame 1 though, with the mouse somewhere in the frame. Bummed. Hoping Captivate 5 might fare better.

SMILES,

Susann

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57. Captiv8r,

May 6, 2010 7:30 PM in reply to Captain Suzoomm

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Hi there

So you don't even get the screen capture occurring when clicking the red recording rectangle? I get at least that. Then once I have clicked it and it has captured, it allows me to press the End key to end the recording. I suppose because the application has gained focus and is listening for the keypress.

Other than that, though, it seems to behave as you describe.

Cheers... Rick

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58. M_Anand,

May 11, 2010 12:29 AM in reply to Captiv8r

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Hi All,

We have observed that recording in Captivate 4 behaves in an unpredicted way on win 7 64 bit. We have seen cases where the feature works without any issues and vice-versa.

Before making any conclusions in this regard, we would like people to know that Adobe Captivate 4 was released way before Windows 7 64 bit. I hope this self-explains some of the inconsistencies. However, we understand your expectations and hence made sure that recording in Captivate 5 behaves properly on Win 7 64 bit.

-Manish

http://www.adobe.com/products/capivate

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59. HiddenMeanings,

Jun 18, 2010 10:01 PM in reply to M_Anand

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When will Captivate 5 be out? I am using Windows 7 64bit, and am encountering the same utter failure of the video capture for a Demonstration project.

Thanks, Miles

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60. Lilybiri,

Jun 19, 2010 1:09 AM in reply to HiddenMeanings

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Hello

Welcome on the forum.

I'm waiting just like you for the release. Was lucky to have been able to play with the prelease, on Win7 64-bit, and can tell you that I didn't have trouble. Perhaps I could recommend following RJ Jacquez on Twitter (@rjacquez). One of his tweets last week told us:

Sorry about the delay, but I'm told now that the trial should be ready by the first week of July. Thanks.

Lilybiri

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61. Svendsen2,

Jul 2, 2010 2:07 AM in reply to M_Anand

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I am experience a lot of of problems with recording a simulation too. If I choose automatic it does only register first click, then after that, when I click on Windows 7 windows, nothing happens. It is as if the keypresses are not seen by Captivate 4.

Funnily, I can click on my Chrome browser window and that wakes Captivate up again. Now I can type happily away and record a simulation of Chrome- But thats not what I need! I need to capture some operations on the desktop and using Windows 7 control panels. And as soon as I switch focus back to the desktop or a Windows dialogue box, Captivate 4 goes to sleep again. I can't even end the recording because it doesn't register my hitting the End key.

For that same reason, manual mode wont work either - its not seeing my PrtScrn presses

Using the 1651-something version, even. I installed the trial version of Captivate 5 and it works FLAWLESSLY. So Adobe messed up something with Captivate 4. Perhaps a clever trick to get us to pay for Cap5!

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62. Captiv8r,

Jul 2, 2010 5:14 AM in reply to Svendsen2

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Hi there

Personally I'd have a very hard time believing that Adobe would intentionally mess anything up on Captivate 4 in order to make you purchase 5.

More likely what happened is that Windows 7 changed the playing field. Captivate 4 was produced before Windows 7, so the development team would have to be pretty darn psychic to have anticipated whatever changes there were that made so many have issues when running Windows 7!

Cheers... Rick

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63. Allen_Partridge-1MiBZx,

Jul 2, 2010 5:21 AM in reply to Captiv8r

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Windows 7 isn't supported for Windows 7. This has always been the case. As Rick says, it was released before Windows 7. Some users have found ways to run Cp4 in the Windows 7 environments but it isn't tested or officially supported and so far I'm aware of a lot of issues. I'd encourage you to explore Cp5 for your Windows 7 machine(s). It has been tested in both 32 and 64 bit Windows 7 and is supported for the OS.

--Allen

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64. WalterBosello,

Jul 21, 2010 8:42 AM in reply to Academy_Jenn

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Hello Everybody

This is my first post and my english might be a little rusty too...so I apologize in advance for any misspells

Running windows 7 Professional, 64 bit on an ASUS laptop, Core DUO P8700, 4GB RAM, Nvidia GeForce GT 220M

Today I installed the trial version of CP4 and experienced the following problem: The program opens, I record, the program doesn't open/display the file.

I believe someone else already posted about this problem on this forum (I briefly read all posts).

After trying to update the program, running it as admin, setting the compatibility to XP SP1,2,3 and Vista etcetera, I found a solution of some sort.

When Captivate doesn't show me my file, I go to "Window" and then click on "Comment". That brings up my CP document.

This workaround is unstable, meaning if you close the document and then try to reopen it or open another document, you won't be able to use the "Window -> Comment" combo. This can also be worked around simply by closing the "Comment" tab before you close the current project.

I hope this helps somebody else too!

cheerio

Walter

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65. Captiv8r,

Jul 21, 2010 8:59 AM in reply to WalterBosello

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Welcome to our community, Walter

You will probably find you will see much better behavior by installing the free Microsoft Virtual Machine with Windows XP Mode on Windows 7. Install Captivate 4 inside the VM and run it there.

Cheers... Rick

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Begin learning Captivate 5 moments from now! $29.95

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66. WalterBosello,

Jul 21, 2010 1:23 PM in reply to Captiv8r

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Thanks! As soon as I get back to Italy I will!

It's funny: I never used VMs on a PC, but I constantly use parallel on Mac (so many problems with so many programs XD)

By the way...What's up with Flash not exporting audio on mac? But I guess this is not the right forum topic for this question

thanks again and take care

Walter

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67. Tim Murray,

Jul 21, 2010 2:05 PM in reply to WalterBosello

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Try MPEG Streamclip from squared5.com

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68. Sjanda79,

Oct 14, 2010 2:01 PM in reply to Academy_Jenn

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We've been running fine for a few weeks using C4 and Windows 7, but hit a snag a few days ago. Captivate recorded several demos well, but then Captivate just stopped recording in demo mode and in full motion capture.

Is there a cache we can empty for Captivate 4 that might help? I see there is a cache tool for 5, and have hunted for a location for the cache in 4, but I have not had any luck.

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69. Captiv8r,

Oct 14, 2010 4:50 PM in reply to Sjanda79

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Welcome to our community

Frankly, I think you were just lucky that Captivate 4 worked for you as well as it seemed to. I know for me personally, I could never make it work on Windows 7 and ended up installing the Microsfot Virtual Machine with XP Mode in order to run Captivate 4. This means I cannot record anything in the Windows 7 environment.

Sorry, but that's the only workaround I'm aware of. Maybe someone else will chime in with something different. If not, you should consider upgrading to Captivate 5 if you wish to work in Windows 7. Note that Captivate 4 was released long before windows 7 was. So only Captivate 5 was built with Windows 7 being considered.

Cheers... Rick

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Begin learning Captivate 5 moments from now! $29.95

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70. Captiv8r,

Oct 14, 2010 4:51 PM in reply to Captiv8r

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Hello again

Forgot to mention that Captivate 5 is a totally new animal. It's the first version to offer the cache you are referring to. There is nothing similar in Captivate 4 or earlier.

Cheers... Rick

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