My spanking new After Effects CS5 won't launch due to "Unable to create font" error.
I'm running OS X 10.6.3 on a 17" with specs listed below.
After Effects CS3 is running fine. What's the solution?
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): W89400R18YB
Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED
Sudden Motion Sensor:
There are 3 possible issues on the system. A corrupt font, a corrupt Adobe font list and/or a corrupt system font database.
Try the following:
1) On the Mac, delete all copies of the AdobeFnt.lst on the system. They will have a name like AdobeFnt10.lst, AdobeFnt11.lst, etc.. On the Mac this will be found in the /Library/Application Support/Adobe/PDFL/9.0/Fonts folder.
2) Then restart the system holding down the S key while the system is starting up for Safe Mode. That will reset the system database.
1) search and delete the AdobeFnt.lst files found in C:\Program Files\Common Files\Adobe\PDFL\...,
2) restart the system.
I did all that but nothing fixed the problems. Finally, I'm suspecting a corrupted drive. When I fix the drive with fsck command it gets corrupted after each system launch. I plan to clone my system on another drive, boot from the new one, check if everything is ok. I let you know.
Finally I found the solution, I don't know if it's gonna work for you, but you should give it a try. After hours of troubleshooting, I found that a missing Verdana Fonts (version 1.0 from Microsoft) is causing the problem. Just put Verdana in YourHardDrive/Library/Fonts and AfterEffects CS5 should start normally. It would be cool to have a better dialog box like "Unable to create font - please locate and Install Verdana".
For your convenience, you can download Verdana here : [removed by moderator, since Verdana is not a freely distributable font]
After Effects Warning Unable To Create Font
Thanks that works perfect.
Verdana, Typeface and data © 1996 Microsoft Corporation. All Rights Reserved Version 2.45 - Thursday, 8 April 2004 08:00
You can buy Verdana font from Microsoft site for 30$ (aamof from Ascender Corporation). It's not legal to download it from above links (unless this guy have license for sharing this font, and I doubt about that). It is laughing because after you spend 999$ for a software, you have to pay 30$ more for the fonts. Did Adobe have no money for licensing this font?
For me the Adobe update *DID NOT* fix this but copying over and activating the Veranda family of fonts from my MBP that had Office on it, did - kind of a sorry situation if this is what's actually needed to fix it but at least there is a way.
I had the same problem. Also after updating AE. But this worked for me:
Activate the verdana font in your system Fontbook (dutch: Lettertypecatalogus).
(Suitcase Fusion 3 turned it off)
And a March 2011 download of the Master Collection & update to 10.0.1 (everything that updates) reveals that the same issue still exists. Installing Verdana "fixes" it. <font family="Verdana">Idiots.</font>
Just want to add that this worked for me. But it didn't at first. I moved Verdana to the right place but it did not work. The problem was that you need all the files. I had them all but not "Verdana Italic.ttf" for som reason. I had to get that from a disc and then it worked. So make sure you get them all to /Library/Fonts/.
Verdana Bold Italic.ttf
Worked for me (I ended up adding all the Verdana affiliates as well....bold..italic..etc)
Such a relief, as I had already gone through a reinstall, and several other troubleshooting workarounds...
I'm running OSX 10.6.7 and started getting this error after validating my fonts & resolving duplicates in Font Book. Verdana was still installed on my machine (worked in Photoshop & Illustrator), but for some reason After Effects wasn't able to locate it, hence "Unable to create font."
What worked was re-installing Verdana, which caused another duplicate. Oh well, at least it works again.
It's important that you install the specific version of Verdana that comes with AE… probably something to do with its ID #… sounds like you got it figured out!!
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had the same problem but solved in a little different way since I have no Administrator privileges. I use Fontexplorer to manage my fonts instead of Fontbook. I've found in it multiple versions of Verdana font . I removed everything but system Verdana, now everything works.
And now for something completely different:
I was having this problem and I went to the Fonts folder and saw that Verdana was there! Just for giggles, I went ahead and dragged the font out of the folder and, yes, After Effects worked just fine for me afterwards!
I'm running a 2.66 GHz Intel Core 2 Duo iMac on 10.6.8, but this problem also reared its ugly head when I was running 10.5.
I have a post about this here: http://www.ericsbowman.com/after-effects/after-effects-warning-unable- to-create-font/
I have encountered the same problem on OSX 10.7.3 and I searched for Verdana in the FontBook to find that it was only disabled. Try this first; all you may need to do is enable the font family.
I hope this is helpfull and nobody needs to spend 30$ to fix this error.
Well Todd, seems the newest version has the same problem, or perhaps an unrelated issue. Just upgraded to Mavericks yesterday (10.9) and I'm running AE 12.1. Closed AE last night after working on a project successfully for 4 + hours, tried to get back to work this morning and I see the following error messages. Is this related?