I have had memory problems with InDesign CS4 (and also with Photoshop CS4) for about a year now. If my file has a lot of pictures (100+) at some stage I get error message "Out of memory" . In the beginning it just have problems with redraw pictures (half of picture stays black), but also export to pdf is halted by same message and printing to file also. No problems in the beginning of large files or with files with text only. At one point InD just has enough and starts to behave like a ... Only solution is to export InD CS4 file as INX and continue to work in CS3 (but it takes a long time to match the text flow because textengine works differently). It's not monitor, because I have changed monitor during this year (from LaCie 22 blue IV to EIZO 27"). It seems that it's not video (NVIDIA GeForce 9800 GTX, 512 MB) also, because everything functions normally with CS3. I know, that it's not a proper video card for my work, but one likes to play Bioshock sometimes... Something strange happens with Photoshop CS4 also when I work for a long time without shutting down the program. After about editing 60+ pictures Photoshop CS4 begins to slow down (specially with using clone tool).up to impossible to work. You just have to wait while the cursor is dragging itself to right place an picture is redrawing itself. Seems like memory cannot empty itself and gets overloaded when working with CS4. No problems with Photoshop CS3. One cannot notice anything with small files. I can work with CS3 but there are features I would like to use in CS4.
Have anyone experienced anything similar?
Win XP SP3
video NVIDIA GeForce 9800 GTX 512MB with latest drivers
CS4 and CS3
In the past couple of weeks I've had two client machines in for severe spyware infections. Both were running Norton 360 and were supposed to be protected. MalwareBytes found and removed spyware that was in the Norton database and got them up and running again.
Well, that's a good thing, I guess, though it doesn't solve the memory leak issue.
Doing a periodic Save As might help, if you don't do that already (though I don't know that it has the same effect in Photoshop). Is your scratch disk on the same drive as the windows swap file? Do you have a lot of extra space?
You might learn something by opening task manager and taking a look at what's running and using memory before you have a problem and again when you start to detect an issue to see what's changed.
Downloaded RegistryBooster, cleaned registry (1000+ errors ), could export some PDFs, but still no stability. Now I get messages Cannot produce PDF + Out of memory. Clearly something stucks in memory. But Can export PDF right after Win restart. CS3 still no problems. It cannot be any of image links, because they all are perfect on CS3. And the process never stops at the same point/image. InDesign also doesn't have any kind of memory management (as Photoshop). There's enough hard drive space also. Save As has no effect, tried also INX routine. One possibility would be to do complete reinstall of all system but... Who says that after installing same 30 programs everything would still work. Have to download some RAM testing software or let the experts test RAM at repairs. Have to sleep and think about it. Also sent message to Adobe support.
Thanx for advices, lets see what tomorrow brings...
We've seen similar issues ourselves and here's a few of the solutions that have helped us previously:
Try setting your Paging File(Virtual Memory) to System Managed instead of Custom Size.
Exporting as a IDML-file and reopening that file.
Checking for jpg-images within your document and replacing those with tiff/psd etc. Deleting the jpg-file/Image Frame entirely usually helped before replacing.
Updating InDesign to 6.0.4 also helped.
Resetting InDesign has also helped in various cases.
On top of my head that's those solutions we've tried before uninstalling/reinstalling Indesign.
Thanx, reset virtual memory to "system managed". It helped a little. Tried it on a sample file (714 pages, 320 grayscale images, 2900+ footnotes). After resetting virtual memory I can export the whole file to PDF once. On second time I get message "failed to export the PDF file" (+ sometimes message "Out of memory"). To export again I have to close the file (not the program!) then to reopen it and I can export again for one time. Then close again, reopen and can export again. I never use JPG files, only PSD and TIF.
I would proceed with the two solutions: resetting InDesign and/or exporting the file as an idml/inx file and opening/exporting that file.
You never know. It might work.
Faulty images could cause odd problems, but we've mainly seen those problems with jpg-files.
Besides that I can't think of other possible solutions that would be due to InDesign.
Resetting InDesign would not help. Tried this and export to INX and that didn't helped also. If I opened INX with CS3 everything worked well. So it's not linked images. When opened with CS4 same problem again. So it must be something in a way InD CS4 handles memory on my computer. But I cannot figure it out. Opened a case in Adobe support also and keep it constantly updated while experimenting with InD CS4. They asked for more information about physical memory. If there is any progress I'll update this discussion.
Do You know the way to preserve custom preflight settings during InDesign preferences reset? Mine keeps loosing all custom presets.
Try opening the inx-file with CS4 or creating a idml-file and opening that with CS4.
We've seen differences between the image-handling of CS4/CS4 on the same files.
Luckily CS4 - in general - works better than CS3 although is has it's own oddities.
I don't know where InDesign saves them by default, but you have the option to export them before resetting.
Peter might know.
Im not certain where the profiles are stored when you create them, but I suspect it's probably in the SavedData file. If you have custome profiles you want to reuse on a lot of documents you can export them from the dialog menu, which is kind of hidden, and then load them onto another system or after a prefs reset:
Also, If you've read my topic on trashing your prefs, you know I advocate saving copies of a fresh set of configured prefs and using those to overwrite your old ones rather than using the keyboard shortcut on startup -- saves a lot of reloading of customizations.
Adobe support told me to try creating another user account and that did the trick. Exported same PDF 7 times in a row without any errors and memory issues (with PhotoShop and Distillers open). Thank You! But now I face another problem–reconfiguring ALL my programs and accounts and Win settings AGAIN on my new account... I feel like crying
To end this discussion I received message from support not to take anything over from previous user profile, because one never knows which part of your profile is causing problems. So–begin everything from empty page...
Having exactly the same here. 16 Gb of ram in an 8 core 64 bits Vista system. Absolutely no infections on my system. Having great troubles getting my work ouputted.
I'm making an overview with 50 cards with pictures in them and bevels on the edges, dropshadows. It might be heavy but it is a normal question from my client.
I don't care if transparency is difficult for Adobe to handle. They shouldn't make it public if it is not properly tested. I am now so far as to make the composition in photoshop ( if that works)
What I thought was the problem is that I originaly placed indesign files in frames. But there is a great script out there on www.automatication.com to convert that in editable object again. Works great so check that out. But this didn't solve my problem. The effects used in these items are the memory consummers and Adobe is not freeing the memory properly.
Advise to Adobe: check also to dropshadows feature because this is not scaling up or down with the rest of the effect.
I'm am writing a realtime 3D renderengine here, if CS5 is not working fine, I might digg in to this one as well, getting a bit tired of waiting for properly working software.
Downloaded CS5 trial today. Tested some CS4 files that used not to print or export because of memory issues. No problems so far. but encountered a strange problem with BW bitmap images. Lots of error messages that they are not compatible with CS5.document was created in CS4. Created new doc in CS5 and placed the same images that gave error messages in CS4 layout without any problems. Strange...
Ok I might have been not be very specific Peter. Here is more detail on what is happeng . I spent last thursday completely on a work around.
I had to make one page 40cm wide by 17.5 cm height. On that page was a background image of high resolution covering up the whole area. On top of that there are 38 rectangles with rounded corners, bevelled edges and dropshadows underneath them. On top of each card there was 1 image of a ship in a frame with a bevelled stroke. also on the card a description of each ship in a text frame. Now the problem rises when you want to make a high resolution pdf.
I have discovered that doing so in CMYK blending space with the highest quality jpg compression setting is the killer. First of all Indesign CS4 doesnot take more than about 1.2 Gb of my 16 Gb available ram ( so converting to a full 64 bits app. seems key here). After that the progression bar stops and Indesign gives an out of memory message or get stuck in an endless loop. If you change the blending space to rgb the application seems to work much better and you can even output to 600 dpi if you also turn down the jpg from high to medium. If this forum is seriues and I believe it is I will upload my files for research.
What I have done is to output the difficult layers with all the effects in them with rgb blending space and placed that pdf as an illustration in a new layer. Turned off the card layers and then outputted with cmyk blending space. This worked fine but cost me a complete day. If have had this problem earlier in a magazine where I had to output the pages page by page, to not walk out of memory. So stress testing Indesign is nescessary.
I hope this helped al ot of colleages running into the same problem,
For your understanding I do a lot of prepresswork during the 25 years and trying to get the most out of my software
best greetings Jaap
Jaap Clarenburg wrote:
From CS5 this issue has vapourised, solved so to speak. CS5 can address more ram
I don't believe that last bit is true. All versions of InDesign are 32-bit so would have the same memory address capabilities.
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