Yes, but did you run the software installer as Admin? For some reason PS CS5 has to be installed that way. I don't have the master collection but I assume you can right click on the installer .exe file. This will give the software all the permissions. 0xc are security permission level type hits.
Also turn off any anti-virus software and windows defender if on before install. Keep UAC running.
i'm having the same error with PS cs5 on windows 7..uninstalling reinstalling and running it as admin didn't help..install it on a diff pc and it worked...i have amd athlon xp processor..so maybe thats the problem...if so would it be a fix for this?
i have amd athlon xp processor..so maybe thats the problem...if so would it be a fix for this?
If you haven't already, run a Windows Update and do a search for additional software. There may be one or two AMD-specific patches you need to install. Shouldn't be as critical as in the past, but may still be a good place to start. also consider installing additional stuff as .NET runtimes. Since this replaces certain DLLs on a system level, it often may fix conflicts you are not aware of. Of course also check your hardware via device manager and your BIOS. Random crashes can sometimes be attributed to misconfigured SATA setups or some USB device being wrongly initialized...
i made a mistake..my processor is a amd sempron 3000+....i did windows update..install .NET Framework 3.5 and .NET Framework 4..i check my hardware via device managerput didn't see anything....but in the BIOS what would i be looking for??..i'm still getting the error tho and i also got this
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 126.96.36.199
Application Timestamp: 4bbc56b6
Fault Module Name: image_runtime.dll
Fault Module Version: 188.8.131.52
Fault Module Timestamp: 4bbc5259
Exception Code: c000001d
Exception Offset: 00012bf6
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
kinda weird how all the other cs5 install and run just fine but PS isn't
Similar problem here - I cannot even start Photoshop CS5 because of "application failed to initialize properly xc000001d" error. I had no problems with CS4. My processor is Athlon XP 2400+. I was waiting all the time for this version and it is broken
I don't know.
There was a software/firmware patch that would make the older AMD systems respond that they did have SSE. If that has been installed, that might make a difference.
Or changes in chip steppings, or....
I really won't know until we get such a system and reproduce the problem here.
(anyone in the SF Bay area want to volunteer a machine?)
CS5 is not *SUPPOSED* to require any of the SSE instruction sets.
That's why we're looking for an Athlon XP to test, so we can find out which component is causing this. It could even be code designed to test for the presence of the instructions going bad -- we won't know until we can test it.
Sadly, I can't just call Dell/HP/Sony or run to Fry's to pick up one of these processors.
Glad I went with my gut and download the trial before buying.
First I uninstalled all things adobe including acrobat (needed a new version anyways) and rebooted.
XP Pro 32bit
2 x AMD MP 2000+, 3GB ram
CS3 (retail) and CS4 (trial) work just fine on that system.
My laptop running PS 64bit works just fine.
WIndows 7 64bit
AMD 64 3200 2GB ram
The 2xMP is all up-to-date and latest video, bios, mobo, and cpu drivers. I did download the Dreamweaver trial and had no issues running that on this machine.
Hope that helps some.
Chris Cox wrote:
Please answer Steve's question if you can.
The more information we have about this, the faster we can solve the problem.
I thought that this is only happening with Athlon XP. If so then that question is pointless as Athlon XP doesn't do 64bit
I have the same problem. I have an AMD Athlon XP 3200+ processor, Windows XP with Service Pack 3. I have installed, uninstalled and installed CS5 again and again and still get the 0xc000001d application error message. The program installs, but will not run or open. I have looked forward to this version of Photoshop and now I can't get it to open at all. I am not happy. :-( Adobe - PLEASE HELP!!!
I run CS4 also with no problems. I have contacted Adobe and NAPP and the
techs have been nice and quick to respond, but no one seems to have a
solution. At first I thought it was just me - something I was doing wrong. But
I have no problems with any other software from Adobe. I have used Photoshop
through many versions and I also use Lightroom with no problem. I would
really like to be able to use this updated version of Photoshop as soon as
the problem is solved. Hopefully Adobe will solve this for us soon.
In a message dated 5/8/2010 8:26:29 A.M. Eastern Daylight Time,
I have the same issue, AMD Athlon XP 2500+,1 GB Ram.
I run all other applications perfectly, even CS4.