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Configuring Watch Folder Problem - LiveCycle Reader Extensions ES

May 20, 2010 2:10 AM

Hi all,

 

I am totally new to this process.

We bought the LiveCycle licensed version 8.2 installed in Linux machine.

LiveCycle PDF Generator ES and LiveCycle Reader Extension ES alone.

The person who installed was resigned from service, so this task has came to me.

 

I have just two question to all of them:

1. Configure the LiveCycle Reader Extension ES.

2. Create Watch folder concents for comment enabling purpose.

 

I have created an watch folder using the Services-->Applications and services-->Archive Management-->Samples - Reader Extensions - ReviewAndCommenting 1.0--> Configure.

 

The the configuring ReviewAndCommenting, "Security" tab "INVOKE_PERM" --> "allows Invocation of all operations on the Service", was checked.

 

Setting-->Trust Store Management-->Local Credentials-->update Credentials--> Reader Extensions Credential

 

Setting-->Trust Store Management-->Certificates-->update Ccertificate--> Trust for Certify Signature Trust for Certificate Authentication Trust for Signature Trust for SSL connections Trust for OCSP Server Trust for Identity

 

Watch folders directory were properly created, when I place a pdf "INPUT" folder its immediately go to failure and .log file was generated.

 

<--------------------------------------------------------------------- ------------------------->

ailure Time----Thu May 20 10:57:40 IST 2010
source location ---- Reason of failure is-----Invocation error.
Invocation error.
ALC-RES-001-002: No credential found with alias [SampleReaderExtensionsCredential].
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(Defaul tPOJOInvokerImpl.java:152)
    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(In vocationInterceptor.java:140)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.procee d(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.do InTransaction(TransactionInterceptor.java:74)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapt erBean.execute(EjbTransactionCMTAdapterBean.java:342)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapt erBean.doRequired(EjbTransactionCMTAdapterBean.java:259)
    at sun.reflect.GeneratedMethodAccessor238.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)

<--------------------------------------------------------------------- ------------------------->

 

I am not able to trace the problem why!, can any one help me out of this problem.

 

SHAJI

 
Replies
  • Currently Being Moderated
    May 20, 2010 5:26 AM   in reply to M V SHAJI

    When you import the certs into the Trust Store you give the credential an alias. When using that cert you use the alias to reference it. In the call to RE server you have not updated the reference to your credential (thats what the error is indicating).

     

    Paul

     
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  • Currently Being Moderated
    May 20, 2010 6:44 AM   in reply to M V SHAJI

    In the adminui click on the Settings/Trust Store Management link. Now click on the Local Credentials. Do you have any credentials present? If so check the usage column and see if there is one that says Reader Extensions Default. If so the first column (Name) will be the alias to your cedential. Whenever you want to reference this credential it is that name that must be used.

     

    Lets stop there and make sure that you have a usable credential first.

     

    Paul

     
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  • Currently Being Moderated
    May 21, 2010 4:55 AM   in reply to M V SHAJI

    There is no module in the adminui for Reader Extensions. If you click on the licensing link it will show you what modules are loaded.

     

    If you are using a watched folder to start your process then you will need a Reader Extension service in your orchestration. The alias woudl be referenced in that dsc.

     

    Paul

     
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  • Currently Being Moderated
    May 21, 2010 6:07 AM   in reply to M V SHAJI

    Hold on ...I am not convinced that it is not already installed. Under the adminui if you click on t helicensing link it will show you what is installed ....see if Reader Extensions is installed.

     

    The other thing you could do is go to this URL:

     

    http://servername:port/ReaderExtensions

     

    If you get a login prompt login as administrator

     

    Paul

     
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  • Currently Being Moderated
    May 25, 2010 5:10 AM   in reply to M V SHAJI

    So we have confirmed that you do indeed have Reader Extensions server loaded. Can you try addinng rights through the UI but do not choose the Commenting right (its just a test). Also If you coudl have a look at the server log to see if there are any messages there when you are waiting the 15 mins. It should take seconds not minutes to apply Reader Extensions.

     

    Paul

     
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  • Currently Being Moderated
    May 26, 2010 5:12 AM   in reply to M V SHAJI

    Go to the web application:

     

    http://servername:port/ReaderExtensions

     

    Login as administrator. A screen will pop up allowing you to upload a file that you want to extend, then you can pick the options that you want. DO not pick commenting, then apply the changes. The server will apply the rights and return a link to you that you can download.

     

    If that works then do the same and add the commenting right.

     

    The log is part the the app server so it depends on which server type you are using.

     

    Paul

     
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  • Currently Being Moderated
    May 27, 2010 5:03 AM   in reply to M V SHAJI

    Its the app server that I need so I can tell you where to find the log file ...not the OS.

     

    Paul

     
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  • Currently Being Moderated
    Dec 9, 2010 12:25 AM   in reply to M V SHAJI

    how do you solve that case? I am also stuck in RES LCES 8.0 version with turnkey installation and took very long time processing. I can't download anyway.

     

    I am using

     

    Win XP sp 2

     

    RAM 3 G

    HD free space over 20 G

    LCES JBOss turnkey v8.0

     

    RES credential file with vaild till 2023

     

    Regards,

     

    Ei Wah

     
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  • Currently Being Moderated
    Dec 9, 2010 12:25 AM   in reply to pguerett

    hi Paul,

     

     

    how do you solve that case? I am also stuck in RES LCES 8.0 version with turnkey installation and took very long time processing. I can't download anyway.

     

    I am using

     

    Win XP sp 2

     

    RAM 3 G

    HD free space over 20 G

    LCES JBOss turnkey v8.0

     

    RES credential file with vaild till 2023

     

    I haven't gotten any error in log file under jboss server.

     

    Regards,

     

    Ei Wah

     
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  • Currently Being Moderated
    Dec 10, 2010 5:41 AM   in reply to eiwah

    The server log will be under the install folder (c:/adobe by default) then \Adobe LiveCycle ES2\jboss\server\lc_turnkey\log and the file you want is server.log

     

    Paul

     
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