I recently installed InDesign CS5 on my 27" iMac i5 and I'm having a problem with exporting files to PDF in the background. I know that in CS5, pdf export is now done in the background. Not all the time, but on many occasions when I export to PDF in the background the process freezes. I check the background tasks manager and the process is stalled, it just sits there with 0% progress and actually freezes all background exporting functions to the point where when I want to close the document I get an error that says" background tasks in progress can not close document". Then I have to force quit ID to get rid of the error. Any help?
I created a pdf preset I call supersmall, all images are compressed down to 72dpi, seems if I export my document on the supersmall preset first and then re-export again and change the preset to press quality or to my bleed setting then it works fine. But sucks to have to export twice for each document.
Steve Webster, BFA
All Weather Windows Marketing & Design Consultant
Ph.780.447.6359
I'm having the same issues!
I have problems exporting to PDF more than 50% + of the time and that happens no matter if I'm printing from a book export or from the file/export. The background task shows the 0% and won't let me close. I've talked to technical support and after an hour nothing was resolved so I came here. The tech support guy tried to tell me the features in CS5 were more intensive and that's why it's having problems processing. I'm still feeling frustrated from the call because of the communication problems with the foriegn tech.
I hear you with the foreign tech, I have switched many services (phone internet, cable) to get away from foreign techs and it's not racist I just need to communicate in full english to feel like an issue is resolved. I just gave up. I have gone back to InDesign CS4 until Adobe comes out with the first update for CS5. Creating PDFs is what I do all day long so it has to work well. Are you on a Mac? I am and I wonder if this works fine on windows? Adobe has been known for lax support for Mac lately but pdf creation from indesign is such a core feature I can't believe Adobe screwed it up. Do you have CS4?
Steve Webster, BFA
All Weather Windows Marketing & Design Consultant
Ph.780.447.6359
The font is probably copyright protected, InDesign won't let you create a pdf from a protected font, but there's an easy fix. Click on the text box of the font in question, in InDesign, and then go to "Type/Create Outlines". This changes that font to an outline of the font, it's no longer an editable font, it's a vector image of the font shape. Then you can export a PDF with no font problems. See if that works. Thanks
Steve Webster, BFA
All Weather Windows Marketing & Design Consultant
Ph.780.447.6359
Yes Steve, I'm on a Mac. It's a brand new 27" iMac with duo core processors 3.06 GHz and 8 GB RAM.
Like you, I export PDFs regularly and this has slowed my production time way down.
Someone wrote that if you only use the PDF presets, it works just fine -- I tried that and it didn't work : (
I can't help but feel that if there was a way to turn off background printing, we wouldn't be having this issue.
Also like you, I'm not a racist. It's just that so much time is spent repeating yourself or having them repeat what they said that it just gets down right frustrating.
InDesign will notify you if you try to embed a non-embeddable font, but perhaps this has been forcibly ignored by telling it "Don't tell me this anymore" on an earlier occasion.
A good check is to open the PDF with Acrobat, and select the Fonts tab in the Description dialog. This tells you right away which fonts are embedded and which are not.
Overset text means there is more test in the story that fits in the frame. It's often as simple as an extra carriage return at the end of the story leaving an empty paragraph. Put your cursor in the story and press Cmd (Ctrl) + Y to open the story editor and see what is not visible. Edit, or resize the frame.
Hi, I'm experiencing the same problem - background PDF creation crashing and freezing INDD CS5. I thought I had a good workaround (it worked on one occasion), which was to export file > IDML, open the IDML in CS4, and export to PDF from there. But now, the IDML export process also crashes and freezes the app. I'm actually on deadline this morning with a magazine and this is driving me nuts. Like some other posters, I had a totally frustrating time with Tech Support, a gentleman who did not seem familiar with the product at all and had to refer to, I guess, a knowledge base that provided no answers. Seething? Yes.
OK. Restarted, only Bridge and INDD CS5 open, plus Safari for this thread. Running OS X 10.6.3. I've opened my document (48 page magazine), Opens fine. Export > .idml fails (no apparent action). Trying to close the document brings up the error: "InDesign cannot close the document ... because it is in use by one or more background tasks". Clicking cancel and going to Background Tasks produces the following message: Export: " 0 (with a large cross next to it). Any thoughts?
Nothing very useful, I'm afraid. Restart the computer, and try again without Safari, then file a bug at Adobe - Feature Request/Bug Report Form
I just spent another hour with tech support and we've figured out that new files built in CS5 are not having issues -- only those built in previous versions. So, I can convert those files to idml files and CS5 doesn't seem to have an issue making the PDFs. However, this is just a workaround and does not resolve the issue.
P Spier wrote:
If you export these files to .idml and open that and save as a new .indd in CS5, does the export proceed normally?
Yes, that was the workaround. However, that's not a practical solution for hundreds of files. I'm not sure how the cross references are going to hold up in a book situation using this process?
I am having the same issues as well with exporting to Pdf's in the background. And why did Adobe put in a cancel button in the background panel that does not work? Yet if you are doing a book export from the book panel, InDesign CS5 does not go to background printing, but works in the same way it used to do in CS4. If you have a lot of documents put them into a single book (switching off numbering) and output to Pdf from there one by one and the background Pdf 'printing' does not kick in.
Yet I hope Adobe solves this Pdf issue. It sure has to do with the new background Pdf export which is great since one can continue to work. One other thing I have noticed is that for me many times the processing stops at 9%. Once it goes over 9% than I know InDesign CS5 will not stall the export to PDF.
Daniel Cilia wrote:
Yet if you are doing a book export from the book panel, InDesign CS5 does not go to background printing, but works in the same way it used to do in CS4. If you have a lot of documents put them into a single book (switching off numbering) and output to Pdf from there one by one and the background Pdf 'printing' does not kick in.
One other thing I have noticed is that for me many times the processing stops at 9%. Once it goes over 9% than I know InDesign CS5 will not stall the export to PDF.
Daniel,
I'm with you on the exit button -- it doesn't work.
I can't make PDFs from a book either.
My background printing never gets past 0%
Yes its better if there are less pages, but once a while it blocks on even 6 pages. Hope Adobe is reading these forums and we get a corrective update. Its embarrassing for them to mess up with PDF which was, and is their flagship, in publishing! Most of us left Quark because of how well Pdf export worked from InDesign.
I actually thought I was having the same problem. It appeared as if no progress was being made on the PDF export and I could not save the file because of the background task. After checking on this forum (leaving the document open and still exporting" I returned to the doc to find it had completed the export and was not frozen as I had suspected. Not sure if this is what others are experiencing but it appears my problem was that the export process was taking Much Much longer than prior versions and longer than I expected. Bottom line: SLOW not Frozen!
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