(Greg_Vaughn) Calculating status...
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Indesign keeps the file's open in my case.
Yes, I've ckecked:
Chris you're telling everyone its not a psd problem, and to go somewere else (to Indesign forum for example).
Thats not good costumer-care, Chris.
I don't differentiate between the Adobe programs, since I buy a packet called CS, CS2, CS3,CS4 and CS5
I pay good money (for about 20 years now), so instead of telling me/us to go somewere else, get the problem high priority internally at Adobe.
The problem comes and goes for a long time now, and for me its always between INDD and PSD.
I open the link from within INDD, size ist and whem I want to save it......
Tonight it doing it again, while I'm working a deadline for UNICEF.I can just HOPE it goes away soon, since nobody seems to know how to solve this bugger...
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Please
read carefully before posting:Chris is not trying to pass you off to someone else so that he does not need to deal with you. He's pointing you to a better source to resolve the problem. It is your option if you don't want to take advantage of his advice.
I never said he's passing me off, I just explained my view on costumer-care and support.
I just hoped that ADOBE, not Chris personal, will see a bigger picture. When I buy CS, and there are problems, ADOBE IS the source.
I like to communicate to ADOBE as one company, cause I bought just 1 product (CS)
(Like when I have a problem with my car, I go to the garage, and they take care of the car and get to work with it. They don't say "oh well I think the light is broke, bring it to the light-department yourself and ask there".)
And yes, I think I've read nearly every posting on this matter, and not only at ADOBE.
If you are really set on thinking Photoshop is the sole problem here, you might try searching this forum for related topics for this error message. There are other processes from OS X that may have their hooks in the file. There are tools that can determine which processes are accessing a file.
I don't know what the problem is, thats the problem. And I gave a screenshot ( made with a tool mentioned here.
) which indicated INDD was theproces accessing the file.
in this case,
Yes there are different processes that give this problem, and CS is one of them. No, its not always, and not the only one too.
So all I know now is that sometimes the problem is in CS, but not allways....
Even the problem itself is not allways there, its starts somehow and goes away....
Like I said, nowbody seems to know....
Now let everybody come together to solve this, come out your cubicals!
And for the record, I'm a big fan of ADOBE, for a longgggggggggg time, and I always will be
Its my living
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I fully understand your position but if you really think CS is one product, you would not have targeted your posts to the individual Photoshop forum.
'CS' is simply a marketing name. Each program is managed and supported by different teams. Chris was pointing you to a branch of support that could better answer your questions.
If you really want to go with that automobile analogy - we often take our vehicles to different places to get fuel, oil changes, washes, and major repairs.
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