Did you try trashing your preferences?

I bumped into this little beauty today. Every item in every menu greyed out.

"Trash your Prefs" parrots steer clear. It aint prefs. I'll tell you what it is, though: scary. Quitting the file without saving and reopening cleared it. I couldn't begin to guess what set it off.

Hey Chris....5000 beta testers and we're the only two to see this? I doubt it.

I've had my different workspace shortcuts grayed out when they shouldn't be, but not all menu items.

No, Chris. Not one 3rd party plug-in. This is a 2 day old clean install of CS5 Creative Suite Premium (the installation of which, went flawlessly). The only divergence from the stock Photoshop install is the use of some CS4 preset files: Actions, Gradients, Shapes and Swatches...which were copied over from 4 to 5's Preset folders.

I was running in 64bit mode. Primary scratch disk is a dedicated empty internal 1/2tb drive. The file used at the time was about 8mb and uses about 50 layers tucked into 7-8 Groups.

I'm getting the same issue over here...

Running PS CS5 on a 8core MacPro with 9gb RAM...

PS runs in 64bit

MAC OS X 10.5.8 installed

The problem appears from time to time...without specific reasons...

I am sure I'm not in any modal state cause all tools and keyboard shortcuts still work perfectly... only the menu gets grayed out.

I don't really know what Chris Cox means by "system modifications"... can you tell us a bit more about this ?

Also note that this is one of the many problems we have with CS5...  You probably have heard of trouble with panning and troubles with the liquify tool beeing incredibly slow...  I know it has nothing to do with the problem discussed in this thread... but I'm wondering is it couldn't somehow be all related...

... so far, PS CS5 is a pain in the ***, but I'm getting this feeling that it's a matter of a few fixes to get it up and running smoothly.

Thanks.

J.

Chris:

No modal menus were up from anything else (or PS itself).  I just went to save a file and found that greyness abounded. Straight 10.6.3 install, no extras.

If this helps, I am running two ACD's 30" and 24 into an Apple supplied X1900XT card. There was nothing I could do to document this beyond grabbing a screen shot of one of the greyed menu pulldowns.

I worked with it for about 9 hours today and haven't seen it.

I should mention that because nothing was available from the menus, I treated it as though it were a hang/crash. I didn't attempt to try a CMD/S to save the doc I was working on out of potential corrupt file paranoia. Figured it was safer to force quit, shut down, reboot and relaunch. Didn't see it after that either.

None of the items on 3D work. All gray.

You are right. I finally got the problem solved with an Adobe professional, after a long hold. We have all had these problems, yes. The program wasn't reading my card. I exited the program. Shut off the GL whatever. Rebooted and turned it on. It said, glad to see you Mr. NVidia. Now you can do #D.

Thanks for the help.

duckshots@comcast.net

Add another one to the pile. Nvidia GTX 285 with 2 monitors, one being a 30" Cinema Display.

So what do we do? I have contacted Adobe support a few times. It works for a click and then gray again.

Thanks for the reply!

duckshots@comcast.net

I've had this happen a couple of times in my two weeks of using Photoshpp CS5. It looks like some OS inconsistency to me. The solution is simply to go into the Finder and activate a Window, then back to Photoshop. You'll find that the menus and windows come back, no need to quit Photoshop. Again further evidence that OSX 10.6 is not ready for prime time. No plug ins - Just photoshop installed clean and simple.

I'm having this problem as well. After having CS4 crash constantly on my macbook, I was happy to get into CS5, but now I am havng the menus ALL greyed out. I think I notice it happening mostly after I command+S (to save my work) but I will pay attention in the future to see if anything else specifically triggers it.

The only fix is completely shutting down CS5 and reopening. This will become a hassle.

Has there been any news of what this is or if a fix will be available.

I am using OS 10.5.8 Leopard on a macbook

No plug-ins. No modifications. No imports from CS4

I have a very specific version of this problem.  Sometimes, especially after I expand my canvas to add a white border that I then want to stroke, I'm unable to select all, either with a keyboard shortcut or with the menu.  When I pull down the menu, the select all command is not available.  If I back up, before expanding my canvas, I am able to select all and stroke.  I am not in a mode that should prevent me from doing this, and have a normal layer as my active one.  I've been using PS for enough years to know that this is not the normal behavior.  After a restart, it is sometimes fine.  Occasionally, a second restart is required to fix the problem.

Command + S did it. I resized canvas (resize was done from the menus so they were working OK) and saved with command + S. Then clicked to next document in different window and wanted to resize canvas with that one too. All the menus were gray.

Just a quick question:

Will the update just be a part of the regular adobe updates that become available to our software, or will we have to specifically download a patch?

Sidenotes: I am noticing that it is just happening occasionally after a cmnd+S typically in larger documents. I am happy that I am still able to save my work before restarting CS5 so I don't lose anything, but I will be thrilled with an update that patches this little nuisance. It doesn't happen ALL the time, but it happens enough!!

Thank you for the feedback and working on the problem!

I get the same problem on Windows Professional x64 using Adobe Photoshop 64bit

I have 8GB of Ram and 512MB Nvidia 8800GTS Video Card. 

I noticed the problem 1st when 3D menu would come and go as I went into Photoshop a few times..

I know it is a Mac Forum but I figured I'd let you know that it is occurring across the board,  oddly enough it works fine using the 32bit version and not the 64bit version of Photoshop.  3D works sometimes and doesn't the next..comes and goes time to time really random haven't got a clue.

I updated my drivers for my card, and got the latest updates from Adobe same problem.  I even tried restarting, deleting my preferences and nothing had any effect.

I even attached a link to a video of me having this problem so you can see for yourself there is something going on that is really wrong.

• I am originally in Photoshop 32bit (You can see the 3D Menu on the top + in the performance it recognizes the Card)
• Then I go into CS5 Adobe Photoshop 64Bit (You do not see the Video card being detected)  <-- That may be an issue
  
• Then I go back to 32bit to show I'm not kidding

Here is the video:

http://www.computerrich.com/downloads/Problem_with_64Bit_Photoshop.swf

Thanks