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Extension Manager just crashes

Dec 3, 2008 7:01 PM

  Latest reply: Eric Welch, Nov 4, 2010 6:52 PM
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  • AS1971
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    40. AS1971,
    Nov 14, 2009 10:36 AM   in reply to ceBerlin
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    Yeaaa! Thank you very much that's the problem i've never used time machine but the wrong pref. file still exist I delete it and now everything is fine.

     
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  • macsolu
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    41. macsolu,
    Dec 11, 2009 10:38 PM   in reply to ceBerlin
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    How about being a nice person and being very specific on exactly what these "old macromedia prefs" are named and where they reside?

     
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  • ceBerlin
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    42. ceBerlin,
    Dec 11, 2009 11:17 PM   in reply to macsolu
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    Your user folder/Library/Preferences/Macromedia:

     

    With the latest Flashplayer installed I found it it safe to delete the "macromedia" folder in your user's preferences completely. I will be re-created the next time you launch the Extension Manager CS4. (In case something goes wrong, you can get it back it with Timemachine).

    Then the Flashplayer works and the Extension Manager works too (at least on my computer).

     
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  • Kubabrown2008
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    43. Kubabrown2008,
    Jan 26, 2010 3:33 AM   in reply to ceBerlin
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    I am having the same problem, I get the EM in the menu bar at the top but when I try to open it nothing happens I tried going into the extensions manager2 [ users/username/library/application support/adobe/extension manager2/configuration/extensions] I drag and droped the .mxp file in there and restarted DW and still nothing ? The EM was working fine until I tried to download a patch for it.Being new to computers in general I thought this would update my EM lol omg I really need to fix this problem. It would be nice to be able to install my plug-ins. please help!! 

     
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  • MarshalH
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    44. MarshalH,
    Jun 10, 2010 10:25 AM   in reply to Markzeb
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    I was having some issues with Extension Manager and I fixed it by resetting the Extension Manager Preferences XML file.

     

    On a Windows PC the file is located here:

    Docs & Settings\(Your User Name)\Application Data\Adobe\Extension Manager2\Configuration\Extensions\exman_uiPreferences.xml

     

    Once I deleted that file, Extension Manager worked with out any problems.

     
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  • chengyon
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    45. chengyon,
    Jun 10, 2010 6:33 PM   in reply to MarshalH
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    Hi Guys,

     

    There is an Extension Manager forum in

    http://forums.adobe.com/community/creativesuites/extensionmanager

     

    You can post your questions related with Extension Manager there.

     
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  • Eric Welch
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    46. Eric Welch,
    Nov 4, 2010 6:52 PM   in reply to derbbre
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    I seem to remember that it doesn't work with the demo version of the software. And CS4 demo software is probably not supported. Might want to try the CS5 demos.

     
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