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FAQ: Where do I find the log files?

Jun 10, 2010 6:43 PM

There are a variety of log files that can help diagnose problems with Catalyst. Exactly which log is most helpful depends on what type of problem you're dealing with. Here are the locations of some of the most common logs.

 

Runtime Logs

If Catalyst was running just fine, and then something happened, most likely we'll want this log.

 

Mac

/Users/[username]/Library/Application Support/Adobe/Flash Catalyst/Workspace/.metadata/.log

 

By default, the finder does not display files / folders that begin with a '.' You can open the terminal and copy-paste the following line:

 

cp /Users/[your username here]/Library/Application\ Support/Adobe/Flash\ Catalyst/Workspace/.metadata/.log ~/Desktop/log

 

which will copy the file to a file named "log" on your desktop.

 

Windows

C:\Users\[username]\AppData\Roaming\Adobe\Flash Catalyst\workspace\.metadata\.log

 

Launch Logs

Various logs are created on Catalyst startup. The one we most frequently are interested in is amt.log

 

Mac

/private/tmp/[log].log

Windows

C:\WINDOWS\TEMP\[log].log

 

 

Installer Logs

If you are having trouble installing Catalyst, then we'll probably need to look at the logs created at install time. Those are located here

 

Mac

/Library/Logs/Adobe/Installers/Adobe Flash Catalyst CS5 1.0 [mm-dd-yyyy].log.gz

 

Windows

C:\Program Files\Common Files\Adobe\Installer\Adobe Flash Catalyst CS5 1.0 [mm-dd-yyyy].log.gz

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