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Space Bar Hand Move & CMD-Space Zoom Not Working—CS5

May 15, 2010 10:02 PM

  Latest reply: Ernst Mulder, Dec 4, 2013 6:34 AM
Replies 1 2 3 Previous Next
  • Currently Being Moderated
    Jun 9, 2010 10:56 AM   in reply to rudy713

    Exactly my thoughts Rudy.

     
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  • Currently Being Moderated
    Jun 9, 2010 1:16 PM   in reply to rudy713

    using flash v. 10,1,52,15, firefox 3.6.3, OS X 10.5.8

     

    no hulu here, but if i shut down firefox, the spacebar hand/grab tool works perfectly.

    as soon as i re-launch FF, it ceases to function.

     

    neither re-launching nor rebooting change this. :[

     
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  • Currently Being Moderated
    Jun 9, 2010 10:34 PM   in reply to rudy713

    Some of us have hated Flash since before the Macromedia–Adobe merger.  I guess that makes us rabid mad dogs.

     

    Wish Flash would be shunned in the Mac OS and in Windows too, but I know that's just wishful thinking. 

     
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  • Currently Being Moderated
    Jun 11, 2010 9:39 AM   in reply to rudy713

    Space bar and zoom keyboard modifiers stopped working for me again. Quitting FireFox does not bring them back...

     

    The only way I can bring them back is to reboot my machine.


    This really sucks. I hope they fix this soon.

     
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  • Currently Being Moderated
    Jun 11, 2010 6:06 PM   in reply to DrunkCyclist

    Are there any other processes that are running flash other than Firefox? Hulu desktop reproduces this problem for me and quitting Hulu fixes it. I don't need to reboot my machine.

     
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  • Currently Being Moderated
    Jun 11, 2010 6:14 PM   in reply to barry young

    There are optional MacOS shortcuts that use the spacebar and modifier-spacebar combinations (mostly in language/keyboard/IME switching, and SpotLight).

    And other applications could be doing something similar to what Flash is doing.

     
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  • Currently Being Moderated
    Jun 17, 2010 4:43 AM   in reply to rudy713

    If your CMD, CTRL space bar aren't working in CS5 and you use spotify. Switch Spotify off its the culprit

    www.bigeyebrow.com

     
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  • Currently Being Moderated
    Jun 24, 2010 3:10 PM   in reply to Chris Cox

    So if you only have Photoshop CS5 open after a fresh start and one does not have spotify on their system, and they are not using Safari or Firefox at that moment it should all work, right? I am not sure what you  (Chris Cox) are saying in your comment. Is there a solution some where? Are you still working on a solution? The "spacebar" short cut to the hand tool, is one of the most used function when retouching. At least for me. If there is no fix for that, CS5 will be only a plugin sort of, when I 'd like to use one of the new features of CS5, and CS4 will still be the main Software to use.

    Is there not a possibility to program that function, as a new short cut?

    Thanks and keep looking for the problem.

     
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  • Currently Being Moderated
    Jun 24, 2010 6:06 PM   in reply to mhherbst

    We don't know of any problem in Photoshop.

    So far customers have found other apps, or system preferences to be at fault.

     
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  • Currently Being Moderated
    Jun 24, 2010 7:24 PM   in reply to Chris Cox

    I am sorry, I didn't want to stir up angry comments. It looks like rudy713 has a point. Maybe without admitting any fault, you could please look into this and tell us what the difference in the two versions ( CS4 - CS5 ) regarding the spacebar issue is. Than we might be able to solve the problem on our machines, with different programs loaded, in different ways. Otherwise we might spend hours and hours on turning things on and off, to find yet a new program that does not want to play with the new CS5.

     

    Your responds is very much appreciated.

     
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  • Currently Being Moderated
    Jun 24, 2010 8:07 PM   in reply to rudy713

    The new variable is that Photoshop CS5 is a Cocoa app, and some other apps and utilities misbehave with Cocoa apps/events in slightly different ways than they did Carbon apps.

     

    Writing the app does tend to give me a bit more information about what is going on.....

     
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  • Currently Being Moderated
    Jun 25, 2010 1:03 AM   in reply to Chris Cox

    Thank you that did narrow my app's down a bit. In my case it was the Quicken Scheduler of Quicken 2007. Never the less, I do think that there should be a warning or instructions, or better a fix of that problem. Programs should not run of the expense of others.

     
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  • Currently Being Moderated
    Jun 25, 2010 7:47 AM   in reply to mhherbst

    So far I stopped using Firefox and go with Safari - no problem so far. I use CS4.

     
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  • Currently Being Moderated
    Jul 6, 2010 1:13 PM   in reply to rudy713

    Im having this same issue...  in my case it does it if Photoshop or Illustrator are the ONLY programs running..   I have

    submitted multiple error reports.  This is happeneing on 3 systems in our studio, one is a

    brand new 27" imac, another a 8 processor mac pro, and another is a quad mac pro..   ALL of them

    do it while photoshop or illustrator is the ONLY thing running.  PLEASE find a fix for this.


     
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  • Currently Being Moderated
    Jul 22, 2010 3:31 PM   in reply to rudy713

    Hello everyone.

     

    Just thought I would say that I was reading this thread earlier because I've been having exactly the same problem but with CS2(!!) on OSX 10.6.1

     

    After reading all your comments I came home and have just tried launching Indesign, Photoshop and Illustrator without launching firefox and all was working fine. I then launched firefox and all remained fine until I loaded Googlemail. Then my caps lock key stopped changing to the 'cross' cursor, my cmd + space zoom and my space/hand navigation all stopped working in all CS applications. I logged out of Googlemail again and all was fine. I then launched Safari and ran logged into Googlemail from there and had no problems.

     

    I recently had a new operating system and hard drive installed and frequently used Firefox/Googlemail/All CS2 programmes with no problems before this. Also I only just installed Firefox on my new system.

     

    So from this I can deduce that it is a problem with firefox / googlemail / or possibly a combination of them with OSX 10.6.1???

     

    Anyway, hope this is helpful.

     
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  • Currently Being Moderated
    Jul 29, 2010 8:05 AM   in reply to Kate Sibley

    Glad to know i am not the only one having this problem. I too have the spacebar shortcut issue not working. However I am on CS3, OSX 10.4.11, using FireFox 3.6.8. i recently updated FF, but i was having the same issue before the update. My space bar shortcut stops working in AI and ID (not necessarily at the same time). When i quit FF it comes back. when i restart FF with AI and ID still working, the spacebar remains working for awhile, then it will quit again later, then i would quit FF and it will come back. I do not use Google Mail, Flash, nor Hulu. i have not tried the Safari browswer to see if i can replicate the situation. i may try that later. hope this info helps.

     
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  • Currently Being Moderated
    Aug 9, 2010 5:38 PM   in reply to CLAM-ARC

    app.jpg

    I had the same problem but I went to FireFox>Prefernces>Applications and changed the Content Types that refered to anything Adobe to "Always ask" and it seems to work.

     
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  • Currently Being Moderated
    Oct 25, 2010 8:00 AM   in reply to Craig Mc

    Has this been resolved...? No entires since August..

     

    I have been having this issue for the past 6 months or so - on 3 different machines running 10.4, 10.5 and 10.6. It has happened to me in PS, ID and AI in CS3, CS4 and CS5...

     

    Infuriating!

     
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  • Currently Being Moderated
    Oct 25, 2010 8:22 AM   in reply to f**ks**e

    Not that I know. The function comes back when I turn off my web browser.

    That is the only "work-around" that I have found.

     

     

    From: f*ks*e <forums@adobe.com>

    Reply-To: <clearspace-910008417-749962-2-3230218@mail.forums.adobe.com>

    Date: Mon, 25 Oct 2010 09:01:05 -0600

    To: Conroy Lam <conroyl@americanroamer.com>

    Subject: Re: Space Bar Hand Move & CMD-Space Zoom Not Working—CS5 Space Bar Hand Move &amp; CMD-Space Zoom Not

    Working—CS5

     

    Has this been resolved...? No entires since August..

     

    I have been having this issue for the past 6 months or so - on 3 different

    machines running 10.4, 10.5 and 10.6. It has happened to me in PS, ID and AI

    in CS3, CS4 and CS5...

     

    Infuriating!

    >

     
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  • Currently Being Moderated
    Oct 25, 2010 10:30 PM   in reply to CLAM-ARC

    It hasn't been happening to me, though I have switched to Chrome as my primary browser

     
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  • Currently Being Moderated
    Dec 11, 2010 6:54 PM   in reply to 101Phil

    I just had this happen on my machine after a couple of weeks of running CS5 now with no problems. Restarting Photoshop did not change anything, but restarting Firefox 4b did fix it.

     
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  • Pierre Courtejoie
    7,052 posts
    Jan 11, 2006
    Currently Being Moderated
    Dec 12, 2010 12:08 PM   in reply to Oddbeat Inc

    Oddbeat, are you running Photoshop 12.0.2?

     
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  • Currently Being Moderated
    Dec 15, 2010 12:19 PM   in reply to Pierre Courtejoie

    No, I had been running 12.0.1. I didn't see that there was a newer version out. Updating to it now.

     
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  • Currently Being Moderated
    Dec 17, 2010 7:04 AM   in reply to rudy713

    Hi. Having the same issue as well. Quitting Firefox seemed to fix the issue, oddly enough. Running CS5 and Firefox 3.6.13

     

    Hope the bug is fixed on whoever's end soon. But honestly, just glad to finally figure it out how to remedy, if only temporary.

     

    Cheers,

    matt

     
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  • Currently Being Moderated
    Dec 19, 2010 9:54 PM   in reply to rudy713

    I experienced this today after upgrading to Snow Leopard (although I had noticed some inconsistencies with keyboard shortcut selection of tools prior).
    I too deleted preferences - com.apple.symbolichotkeys.plist - turned on and off prefs for spotlight, restarted system and Photoshop. 

    I began quitting applications and the one that released the problem was Google Chrome. I could have release each tab one at a time to narrow it down but I suspect it was the BBC Radio stream -http://www.bbc.co.uk/iplayer/console/bbc_radio_one - that was causing the problem.

    Other tabs open were Twitter, a quickbooks site and this page. 

    I think Adobe have conceded or acknowledged that Flash or FlashPlayer may be involved, not necessarily the culprit, and are addressing it. 

    Thank you.

     
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  • Currently Being Moderated
    Jan 4, 2011 12:22 PM   in reply to rudy713

    Cmd-Space bar hand and zoom just stopped working for me in Acrobat 9 and InDesign CS5. Just wanted to report that simply quitting Chrome solved the problem.

     
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  • Currently Being Moderated
    Jan 8, 2011 9:43 AM   in reply to darrylYee

    My spacebar was on and off, but after  I reinstalled after my old hard drive crashed, it seems fine. It might be due to bloat? But, this is one feature I've been using for years, and thank god it is still a feature and working.

     
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  • Currently Being Moderated
    Jan 28, 2011 2:03 AM   in reply to rudy713

    ADOBE FIX THIS NOW!!!!!!!!!!!!!!  IT'S BEEN SEVEN BLOODY MONTHS since the original post, and this issue still exists!  I just upgraded from CS4, and am having this issue.  I'm running the trial of 12.0.2 on Mac OS 10.6.6 (blame FedEx for the trial - they don't know how to find my place), then did a full update 20 minutes ago and installed everything.  Ran another update - nothing left to install.

     

    I will vouch for the Hulu issue.  It was open, I quit and problem went away.

     
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  • Currently Being Moderated
    Feb 28, 2011 10:01 AM   in reply to jeffhatz

    Same problem but with Mac OS 10.5.8 on CS4 and the problem happens in Illustrator. Flash version 10,1,102,64. It may happen in Photoshop or InDesign, but not sure since I've got mad and went looking for a solution when Illustrator did it. A reboot was the only thing to make it work again even though I tried all the keyboard settings, quick key and even uninstalled an old Wacom tablet.

     

    I agree with those who link it to FireFox (I'm on version 3.6.9) or Google or GMail. After quitting FireFox the space + command zoom and space bar hand tool and all space bar related quick keys came back. I relaunch FireFox and it worked for a while, but logging into my GMail account brings the problem back.

     

    VERY frustrating. Especially since this thread is getting pretty old now. I wonder if anything will be done to fix it.

     

    Message was edited by: mbrunw Note that the problem just appeared in InDesign too exactly the way it appears in Illustrator. It will likely show in Photoshop too.

     
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  • Currently Being Moderated
    May 31, 2011 4:09 AM   in reply to rudy713

    WOOOOW! FIXED √

     

    Hi there

    I experienced the same issue right now, all of a sudden, "out of the blue", very annoying.

    Experienced on AI & PS, CS5, on Mac Os 10.5.8. even after quitting cs5 and launching again.

     

    The situation : working on a project, but also cleaning up my Mac (because i will quit my job tonite) = trashing stuff, disconnecting accounts, emptying caches, etc.

    After reading this thread giving the guess that other apps may conflict with CS, i checked what was running background and other stuff till i fell upon… LASTFM. !!

    -> a lastfm window (the mac os x app, the scrobbler stuff) was standing behind the other windows, waiting for i don't know what. The thing is that the window came after i disconnected my account. It seems the app launched a window waiting for another account connection. I did not notice it because i thought disconnecting was like quitting, and also because lastfm is a background app (for example, you don't see it when you type cmd+tab for app browsing…)

     

    :-°     :-/

     

    So i quit everything of Lastfm, and cs5 came back to life !!

    Consequently, mega-tip : check the background apps…

     

    Hope this will help.

    Regards.

     
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  • Currently Being Moderated
    May 31, 2011 7:01 AM   in reply to rudy713

    We are experiencing this exact same error through most of our machines in our agency, OSX 10.4 to 10.6, PPC to Intel, with CS4 - PS, ID, AI,.... It comes every time out of the blue.

     

    This thread is older than one year, come on Adobe, what´s that?

     

    Please, I would like to hear some update on this issue.

     

    I am so fed up with re-booting my machine every time I run into that bug - which means several times a day.

     

    Would be more than glad to finally see a solution to this, not only a lame work-around like "please close <insert browser name>" - which is not working for me, as I have to work with CS4 and browsers on a daily basis. I am so NOT quitting ANY other application in CS4´s favour.

     

    Best regards

     
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  • Currently Being Moderated
    Jun 9, 2011 9:18 AM   in reply to rudy713

    LOL that's funny.

     

    For the record I still get the problem once in awhile and I've never installed the HULU desktop app.

     

    When it happens I have to quit and re-start photoshop but it doesn't happen very often and I believe it happens mostly when I have 10+ programs open while in the middle of development tasks and haven't gone through and closed out programs I am not using anymore.

     
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  • Currently Being Moderated
    Sep 18, 2011 6:39 PM   in reply to Chris Cox

    For those who have still been experiencing this problem and (like me) have been searching online for a solution...  I called Adobe to ask for help and they advised that I go to Macintosh HD/Users/(your user name)/Library/Preferences and remove two items: a folder named 'Adobe Photoshop CS5 Settings' and another file named 'com.adobe.Photoshop.plist'.  This is apparently a bit different to resetting Photoshop preferences at startup (by holding down alt, control and shift keys).  So far this has worked for me.

     

    My understanding is that there are three Library folders on Mac computers so make sure that you follow the pathway that I've noted above.  You might have trouble seeing the above pathway in Finder if you have Lion installed, as it hides that folder.  If so, you need to unhide this using the Terminal application (found within the Utilities folder) and there is a tip on how to do this here: http://tarastips.net/2011/05/show-hidden-library-folder-in-mac-osx-lio n/

     

    Best of luck... 

     
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  • Currently Being Moderated
    Sep 21, 2011 1:21 PM   in reply to rudy713

    My experience and fix. We had new identical 27in iMacs and CS5 (ID, IA and PS) in the studio this year and my colleague had this issue every day, where as I didn't. He would have to restart his Mac up to 5 times a day to cure it once this "shortcut" bug hit across the CS, which, as you can imagine, got really frustrating. So, before he threw the thing out the window, we set about looking at when it happens and what I did differently on mine. Conclusion, Safari. When I'd been online for something I would quit Safari, where as he would leave it open. The next time the bug hit, he quit Safari and low and behold, shortcuts worked again. This fix now works EVERYTIME. He has not had to restart since. We don't use Firefox, HULU or anything else mentioned. The only other main software we use is Office Mac.

     
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  • Currently Being Moderated
    Sep 22, 2011 1:18 AM   in reply to Helen Melville

    Thanks Helen,

     

    this one finally did it for me. I deleted those prefs and settings, and my space bar came back to life. So obviously your trick did it in CS4 aswell.

     

    I still do wonder: why isn´t Adobe able to fix it. I mean, really fix it. It´s a bug, it gets in my way and in your way almost every day, and as far as I can see here, it happens to quite some people with different settings. I´ve never ever had to deal with HULU. Or Last FM. I´m using browsers, but - hey, I´m a web-designer, so I have to. And funny enough: every post i read it seems to be another browser. Chrome, Firefox, even Safari turns up.

     

    Best

     
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  • Currently Being Moderated
    Sep 22, 2011 10:46 AM   in reply to M. Schilde

    ....because the bug doesn't appear to be in Photoshop itself, but in something outside of Photoshop that we cannot detect, work around, or directly control.

     
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  • Currently Being Moderated
    Sep 22, 2011 11:36 AM   in reply to rudy713

    do you use bridge and firefox?

     

    if you start FF before Bridge you will have that issue in CS5. Close and restart FF after u start bridge.

     

    G

     
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