REP: Hello, I am a Samsung Technical Support representative. How may I assist you today?
Chris Foster: can you provide an ICM file that works with Windows (Vista ideally) that does not yellow out whites.
REP: Let me know the model number of your TV
Chris Foster: lots of documents out on the web that your ICM does not work with Adobe Photoshop or other image processing programs. I have found this to be true as well.
Chris Foster: It is a monitor. 2443bwx
REP: Would you mind holding a few minutes while I gather the required information on your request?
Chris Foster: sure
REP: Thank you.
REP: Thanks for holding.
REP: Do you see any error message on the screen?
Chris Foster: yes. It says the ICM profile is corrupt and will not work with Photoshop. The same error message everyone else using Photoshop CS3 or CS4 receives with a Samsung ICM profile
Chris Foster: unless of course you have an updated profile
REP: Please refer the link below to get this issue fixed:
Chris Foster: so basically use a generic windows driver instead of samsungs.
Chris Foster: Im doing that now... to correct it. But its not a real solution. I would prefer to use a Samsung driver as I have a samsung monitor. concerns about using an incorrect profile causing monitor troubles is pretty high
REP: Not to worry, it will not hard the monitor.
REP: Just follow the steps from the link given about to fix the issue.
Chris Foster: okay... thanks
So there is your answer. Samsung drivers blow and they apparently have not come up with one that will work. So change your profile to generic - or buy a color calibrator and create your own icm.
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