Hi,
I had the same problem.
try this:
- 1. For PC Operating Systems
Open "My Computer" by double-clicking on the desktop icon or clicking on the "Start" menu and selecting the "My Computer" button. Open the drive that contains your Adobe programs. By default, this is the "C" drive.
Double-click on "Program Files" to view software files installed on your computer. Open the "Common Files" folder by double-clicking on the folder name.
Locate the Adobe folder and double-click on it to open it. The Adobe folder contains files for all Adobe programs installed on your system. Locate and open the Adobe Updater folder, which will be named "Updater" followed by a version number, such as 5 or 6.
Locate the executable file titled "Adobe Updater" within the "Updater" folder. Double-click the file to initiate the Adobe Updater application. The program will take a few moments to connect to the Internet to search for updates.
After it finishes searching, a prompt window will appear to install new updates. Click "Preferences" on the left-hand side and uncheck the "Automatically check for Adobe updates" box. Click "OK" to accept the changes. Adobe Updater will not check for available updates unless manually instructed to do so.
- 2. For Mac Operating Systems
Double-click on your hard drive's icon on the desktop and select the "Applications" folder from the "Places" menu on the left-hand side. You can also open the "Applications" folder by selecting the folder from the "Go" drop-down menu in the "Finder" menu.
Scroll through your application icons in the right-hand side of the window to locate the "Utilities" icon. Double-click on this icon to open the "Utilities" folder. Locate and open the "Adobe Utilities" folder.
Run the "Adobe Updater" application. After the program finishes searching for updates, select the "Preferences" button. Deselect the program's "Automatically check for Adobe updates" box and click "OK." Adobe Updater will now be disabled; any updates to Adobe software will need to be downloaded and installed manually.
