I have a 64 page document.
In the Pages palette, I need to insert 4 pages, after page 3. Every time I insert pages, it crashes, and closes the program.
I'm finding CS5 Indesign to be very unstable. Surprising.
I can export it to CS4, and open and insert pages in that just fine. I also can open the original CS4 document, before converting to CS5, and it inserts pages just fine too.
I just can't insert pages in CS5. Crashes every time.
I can't really be going back and forth from CS5 to CS4 all the time...
I have exported the IDML file from CS5 and also from the original CS4 document, and reopened it in CS5.
Tried inserting pages again, and still crashes.
I opened up a new document in CS5 and tried inserting pages and it works fine.
There must be an issue that CS5 is having with it's relationship to the original CS4 document.
I have tried to trash my preferences. >Library>Preferences>Adobe Indesign
That didn't seem to have any affect. Indesign still crashes when inserting pages in any document from CS4 that is filled with photos.
Perhaps a memory problem with CS5? As mentinoed CS4 works beautifully and I've never had it crash.
Thank you Peter, I have read the instructions, and have deleted both folders as noted.
I opened up the original CS4 document just to isolate the issue, and it's still crashing every single time I try to insert pages.
This was predictable, since it also crashes on another machine I have running CS5.
I have 2 different CS4 documents, and both crash during the page insert. Both are photo heavy, and have auto page numbering.
I believe this is a bug.
I have also done another test by deleting all the pages except 4 pages, (deleting 156 pages), to see if it was having a memory issue.
On this 4 page document previously created in CS4, I still can't insert pages into it via CS5.
I'd be happy to send you this file just to see if you can insert pages into it without any problems.
As I mentioned it works wonderfully in CS4. I can insert and delete pages no problem. CS5 is the issue.
I've since completed the document and output it in CS4 and it's fine. It's not corrupt. How can it be corrupt if I can open it in CS4 and not CS5?
I have deleted all the content on the 4 or 6 pages, and have a blank document, which I'm willing to send anyone who has CS5 to see if they can insert pages in it.
It's definitely the document, and whatever it is that CS5 doesn't like is on Master C. I removed that master page and I can insert pages without a problem.
Wish I could say what the problem on that master might be, but I can't. I do see that this started as a CS3 doc, and there do seem to be more problems working with converted files this time around. You might try exporting .inx or .idml from the CS4 version before conversion, then open that and convert to CS5.
I concur. This is a Master Page problem. How did you figure that out, is a mystery!
Perhaps a font issue from auto-page numbering or something else.
Soon as I deleted the Master Pages and recreated them, I was able to Insert Pages.
I am wondering if there is a compatibility issue with CS3 origination on the file, and it's use of Master Pages in CS5.
Thanks for your help Peter.
I shouldn't give away all my secrets, but knowing that the behavior is abberant I start with trying the stuff in Remove minor corruption by exporting, which did nothing, but I'm not all that surprised since I didn't have the original versions to work from, and I'm not convinced that .idml is as effective as .inx at cleaning out junk.
Once that didn't work, and moving the pages to a new file didn't work, I started looking for what could be different about this file from a similar new file, and since the page were already blank you saved me a bunch of time. I removed all the master pages that exixited and it worked, so it was at that point a case of finding which one was the culprit.
Question still remains, why does CS4 have no problem with that file, and CS5 fails?
As mentioned, I did finish that project with CS4 and there were no output or other problems. Only when working with that file in CS5 did it have that Master Page problem.
That leads me to believe it's an issue with CS5 and how it is reading the CS3 or CS4 file in Master Page.
I can't answer that one completely or in a way that you'll find satisfying. One possibility is that it has to do with new code in CS5 (and there's plenty of that). My guess would be that either there ismomething handled in a new way, or that the original file made use of a previously unsquashed bug (or simply that whatever is odd was not odd enough to trigger a crash in the earlier versions). That doesn't mean that CS5 is necessarily at fault or even that the new behavior is a bad thing, and as we've seen this is a very isolated problem -- your other masters are OK, and page insertion is reliable in the general case.
I too am having an issue with inserting pages in an InDesign document that was originally CS4. I am trying to narrow down the offending Master page. This is not my only problem with this document and CS5.
It seems to just dislike some master pages. The one thing that I wondered was that I had my master page headers and footers locked on a separate layer, I wonder if it was the new layer system that threw it in combination. I have sorted it out now, but Indy wanted to put all my inserted pages into one spread. Works fine with a new document.
It seems to be behaving most of the time now - but converted documents can be quite scary. Allow to work through your coffee break when sorting out. lol
Now it is Illustrator that is driving me mad. So slow and that blasted wheel everytime you do something. Good luck
I'm having the same problem--crashing while adding pages--but for me it's a new development. I've been using this document, which was created in CS4, for over a week, adding and subtracting pages, and making changes on the master pages. Today, however, it kept crashing whenever I tried adding pages.
I've deleted the preferences, and still have the same problems. I'm also finding problems with PDF export with certain pages in the document as well, but not all of them--some of the PDFs simply won't write. Also, in Bridge, several new PDFs say that they have 10 pages, when they really only have 1.
I'm not necessarily asking for help, unless someone has any further ideas, but it definitely sounds like a bug, which is a drag because I love CS5 otherwise.
Bazzaar isn't it. I've had no problems at all PDFing and I love it that it goes into the background. A little indicator in the Control Panel tells me that something is happening. I love it that I can print double sided now straight from InDesign. Couldn't do that to my printer using a Mac previously, and instead of waiting for about 10 secs for the printing dialogue box to come up it comes up immediately. But if you are on a PC that would not have effected you.
I am really wanting to have a relationship with CS5 but I feel that will happen after the first patch arrives.
I'm having similar crashes with 'inserting pages'. Even with documents created natively in CS5.
It really bugged me, so I ended up exporting the document as idml and finished the job in CS4.
There's definitely something odd going on here. I'm kind of getting fed up with Adobe.
I wish they wouldn't release a new suite every year just for the sake of it and pay more attention to debugging, testing and maybe even more important saving resources.
I've had a lot of issues with CS3. CS4 is great, but CS5... Photoshop doesn't even show the up/downscaling of an object.
Going back to CS4 for the moment, because I can't afford losing precious time.
I am sorry other people are also having the exact same issue as I was having with inserting pages, and CS5 crashing.
However, I'm also glad it wasn't just me - and an isolated experience.
I'm wondering how we can address this thread to adobe, so it can be reported as a bug to investigate?
I've had this happen more than a few times as well, in both converted documents and ones created from scratch in CS5, and on two separate machines running different OSs (Vista and 7). I've used every version of ID since 1.0 and have never at any time had ID crash when adding a page.
CS5 also keeps crashing occasionally when I apply a new master to a page (either left page or right page).
At some point the app will crash constantly at the same page while another page will be handled fine once the document is re-opened after the crash.
I decided to do this job in CS5 because of the new columns feature, but I feel like walking on thin ice.
I have reported this as a bug to Adobe, and cited this forum thread for reference.
We shall see if this can be corrected in a version upgrade patch.
Perhaps if others on this thread also report it, it might escalate this issue.
I discovered the same issu today and since I had to finish
my project, I HAD to find out, how to make the thing work.
Deleting item by item from the master, I finally found this combination as THE REASON:
a grid with more than 2 columns in the master pages
ID will crash, if you try to add pages - sometimes you'll be able to add some, sometimes it's crashing immediately.
Of course it's no solution, but maybe a workaroung for urgent projects, that need to be done, while ADOBE IS CODING A BUGFIX
I have exactly the same problem, autoflowing into three-column facing master pages. Always crashes with large documents, sometimes manages it with small ones. The documents themselves are very unlikely to be corrupt as they were created using a simple script.
For what it's worth, I've been making slow but steady progress -- without crashing -- by adding 3-column master spreads manually, then "pasting in place" six linked but empty text frames that ought to be created automatically on autoflow, then manually linking the last linked frame to the first of the next six, spread by spread.
I'm working at a snail's pace, but it's slightly better than having ID disappear in a puff of smoke every few minutes.
I have the same problem now. A 136 pages file made in CS5 from scratch. Impossible to insert, delete or move pages. Indesign crashes immediately.
Is there still no solution for this bug?
What are they doing at Adobe's; still holydays??
...And don't try autoflowing into them!
One workaround I've been using is having a separate document with many linked three-column pages, all empty. I copy and paste my text into these frames, and it doesn't crash because it doesn't have to insert pages.