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Andy Barkley
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CS4 .indd file association problem

Apr 22, 2009 5:34 PM

Hi folks,

 

I'm running a PC with XP and recently upgraded my software from CS3 to CS4. My computer has stopped associating .indd files with InDesign. I've tried to set the file association manually using the Open With command though InDesign doesn't appear as an available program. When i browse for InDesign and try to set it as the default program it still ignores it. The only way to get a file to open is to go into InDesign first and then do File->Open.

 

Any tips would be appreciated,

 

Cheers

 

 
Replies
  • Bob Bringhurst
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    May 29, 2007
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    Apr 22, 2009 6:13 PM   in reply to Andy Barkley

    After you right-click the InDesign file in Explorer and choose Open With, click Browse, and then locate the InDesign executable file in c:\program files\adobe\adobe indesign cs4. Double-click the InDesign file, and then select the "Always use..." option. Does that work?

     
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    Apr 22, 2009 7:02 PM   in reply to Andy Barkley

    Did you remove CS3 after you installed CS4?

     
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    Apr 23, 2009 3:45 AM   in reply to Andy Barkley

    Sorry for the delay -- had to get some sleep.

     

    I've seen a lot of posts like yours, and they seem to share the uninstall the old after installing the new scenario. I think the uninstall is removing some component or registry value used by CS4 as well as CS3. My advice is to reinstall CS4.

     
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    Apr 23, 2009 6:45 AM   in reply to Peter Spier

    What you need is Associate This. It's an excellent program that allows you to control which programs open which extensions. I used it when I was still using CS3 even though I had CS4 installed. I wanted all files to open in CS3 so associated them with CS3. Then when I was ready to start using CS4 I associated them with CS4.

     

    http://www.spearit.com/about_AssociateThis.html

     
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    Apr 23, 2009 7:06 AM   in reply to Andy Barkley
     
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    Apr 23, 2009 7:08 AM   in reply to Ken Grace

    Sorry. I'm having trouble posting from e-mail.

     

    What I said was

     

    Have you tried going to Windows Explorer> Folder Options > File Types

    select INDD

    Advanced > Edit > Open action

    and see that it contains

    "C:\Program Files\Adobe\Adobe InDesign CS4\InDesign.exe" "%1"

    I'm guessing the CS4 location, because I'm still on CS3.

    The quote marks round the "%1" are important. I have seen them omitted after going through a standard use of the interface and that won't work.

    k

     
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    Apr 23, 2009 8:32 AM   in reply to Peter Spier

    Actually, Peter's response is closest to what's really going on. Association of .INDD files with a particular version of InDesign and the display of the InDesign file icon representing the version of InDesign that last saved the file is controlled by a combination of registry entry and a “shell extension” program. If either the registry entry and/or the “shell extension” program (a .DLL) gets corrupted or moved, double click on .INDD stops working. I can imagine situations in which such corruption or movement might occur if multiple versions of InDesign are on the system and uninstalls don't complete properly. This is one of the few cases where I would endorse an uninstall followed by a reinstall of InDesign (unfortunately, unlike Acrobat, InDesign doesn't have a “self-healing” or “repair” function).

     

     

            - Dov

     
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    May 11, 2009 5:00 AM   in reply to Andy Barkley

    I have this exact same problem with Acrobat Pro CS4.

    I upgraded from CS1 and now cannot do anything to associate Acrobat with PDF. Driving me freakin' crazy!

    From the looks of the posts, may have to uninstall. Hate doing that...unless anyone else has a clue.

    Thanks

    Sean

     
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    May 1, 2009 8:37 AM   in reply to Andy Barkley

    Same problem here. I contacted Adobe tech support and the solution they offer is to uninstall and reinstall. I wanted to avoid that but it looks like this is the only option.

     
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    May 3, 2009 1:41 PM   in reply to Andy Barkley

    Same here - uninstalling CS2 Suite destroyed indd associations - and they could not be reset by Explorer / file types. I had to reinstall CS4 and then it was OK.

     

    Vlad

     
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    May 11, 2009 5:00 AM   in reply to _vlad

    I uninstalled Acrobat from CS4 and reinstalled. I am still having the same issue.

    Do I have to uninstall entire CS4? I really don't want to do this because I have about 10 or so website FTP info in Dreamweaver I am going to lose.

    Please advise before I take the step of uninstalling entire CS4.

     

    Thanks

    Sean

     
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    May 17, 2009 8:19 PM   in reply to byuhawaii

    Same issue.

    I finally resorted to uninstalling ALL of CS4 and starting over.

    Same deal.

    No file association with Acrobat or Illustrator by default.

    Using Windows to associate "open with" does not work either.

    Acrobat is the painful one because I have to open the application first, THEN drag the file in. Extremely irritating.

    Anyone have anything better to do let me know. I was told once I completely uninstalled and reinstalled it would all work out.

     

    Disappointed to say the least.

    Sean

     
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    May 19, 2009 10:15 AM   in reply to byuhawaii

    I have the same issue.  I think my issue was a by my installing CS4 and thinking it was an upgrade, it was not so it installed CS4 on the side of CS3.  After removing CS3 it must have damaged CS4.  I think one needs to Uninstall CS4 from the system and then clean the registry.  I remember going through this with cs2 to cs3.  I wonder if Adobe has a CS4 cleaner that will completely remove any sc* files or registry entries.   I think we will have to clean the system and reinstall from a cleaned system.

     

    can anyone tell us if there is such a cleaner or what we can do for assistance cleaning the system?

     

     

    Thanks in advance for any assistance.

     
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    May 20, 2009 2:12 AM   in reply to Andy Barkley

    Hi folks

     

    I bought an upgrade to CS4 (Design Premium) from CS2, so I assumed I would have to install CS4 before uninstalling CS2 (else it wouldn't recognise the upgrade?)

     

    This then put me in the position of removing CS2 apps post-installation and, from what you guys say, consequently losing the indd file association.

     

    Strangely, Ps, Ai, etc. seemed to retain their associations.

     

    I did try a re-installation/repair but it hasn't cured the problem.

     

    Best I can do is force the association with the "Open Action" but it gives me this sort of "half association" type icon Id.jpg instead of the types that I get with Ps and Ai  i.e. Ps.jpg

     

    The other really strange thing, is that none of the CS4 applications appear in the Control Panel | Add/Remove Programs listing ????  Is this normal?

     

    Do I totally uninstall CS4 and try again (bearing in mind I have an upgrade package) ?

     

    Any comment is obviously very welcome.

     

    Cheers

     
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    May 20, 2009 5:23 AM   in reply to authorama

    Do I totally uninstall CS4 and try again (bearing in mind I have an upgrade package) ?

     

    Yes. The installation routine will ask to see the previous version installation disk.

     

    If I were you, though, I would want to keep CS2 around for awhile. It's at least important to finish an old job in the old version, start new jobs in the new version. Probably more critical with text-heavy work like books, but even with a little text, you're going to have to check line endings for reflow.

     

    Ken

     
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    May 20, 2009 5:46 AM   in reply to Kenneth Benson

    You DO NOT have to have the earlier version installed in order to upgrade, but you should have the disks and serial number handy.

     

    There is no uninstaller for the individual apps, only for the suite.

     

    Bob

     
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    May 20, 2009 7:23 AM   in reply to Andy Barkley

    I had an analogous problem with Acrobat CS4 for which I found a workaround over in the Acrobat forum.  It involves using the 32-bit version of Windows Explorer under 64-bit Vista:

     

    Start -> Run:

     

    %windir%\SysWOW64\explorer.exe /separate, /root, c:

     

    (From Thumbnails Missing in Vista Explorer..., post by alexjm, Jan 23, 2009)

     

    What this does for me is restore the PDF tab when I right-click on a PDF in Windows Explorer to get its properties (my 64-bit Explorer loses tat tab).  Double-clicking on a PDF in 32-bit Explorer still launches Acrobat, and double-clicking on an ID file still launches my IDCS4.

     

    Clearly, I have a broken connection somewhere in my Acrobat installation -- one that Acrobat's repair button doesn't fix.  But in my case it's easy to set up a batch file to launch 32-bit Explorer when I need that view of a PDF's properties.  It occurs to me that something similar might help byuhawaii work around his Acrobat problem (if he's still looking in here), and perhaps some folks with erratic ID file associations.

     

    David

     
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    May 20, 2009 9:10 AM   in reply to Kenneth Benson

    Wow!

     

    You guys are awesome! Thanks for all the postings - and on the same day as I posted.  I'm not used to that sort of service.

     

    Hmm!  As I say, I have already uninstalled CS2 so I think I will take a punt on the old files being not too adversely affected.

     

    I am a tech author and the manuals I prepare are rarely more than 50 or so pages, often less, so I can probably handle any minor changes without too much effort.

     

    I have noticed however, that I do have to re-link a lot of my included image files (mainly EPS). Does anyone else suffer from the same problem?

     

    Thanks for the Vista support posting, by the way, but I am still trailing along in XP Pro (with SP3).  Elementary error.  Should have mentioned that up front.

     

    Have good day, wherever you are.

     

    Cheers

     
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    Jun 1, 2009 6:46 AM   in reply to Ken Grace

    Thank you for the information. I was having the same problem and what you said here totally corrected it...

     

    Have you tried going to Windows Explorer> Folder Options > File Types

    select INDD

    Advanced > Edit > Open action

    and see that it contains

    "C:\Program Files\Adobe\Adobe InDesign CS4\InDesign.exe" "%1"

    I'm guessing the CS4 location, because I'm still on CS3.

    The quote marks round the "%1" are important. I have seen them omitted after going through a standard use of the interface and that won't work.

     
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    Aug 12, 2009 11:27 AM   in reply to glowingnova

    This information was extremely helpful.  You're right,  the quotation marks around the %1 are important.  Without them it just opens the program but not the actual file you clicked on.

     

    I've been trying to figure this problem out for weeks and this solution worked perfectly.

     

    Thanks!

     
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    Feb 19, 2010 12:46 PM   in reply to Ken Grace

    Hi,

     

    I had the same problem as the OP. Also made the mistake of uninstalling CS2 after installing CS4... I tried the fix of pasting in "C:\Program Files\Adobe\Adobe  InDesign CS4\InDesign.exe" "%1", which restored a partial icon like someone else described (as if the icon were on a blank page). Unfortunately now when I double click to open a file from explorer it tells me it can't find the file at all. I can still open files through InDesign and Bridge.

     

    It's too late in the day now to uninstall and reinstall CS4, but that's what I plan to do first thing Monday morning. Would that be wise?

     

    Thanks,

    Kristina

     
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    Feb 19, 2010 12:54 PM   in reply to K_DD

    Yes I think at this point it might be best to start off as fresh as possible.  I would find the method of cleaning CS4 and CS2 off the system, you can Google for the proper cleaning method.  I find it best to try and work on a clean slate in regards to the CS4 install.  We had some trouble with a new system for one of our folks so we found that it was easier to re-image the system. 

     

    GoodLuck 

     
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    Feb 19, 2010 1:13 PM   in reply to K_DD

    > Would that be wise...

     

    Yes. In future there is no need to remove old versions (I go back to ID 2 on this machine). and many reasons not to. If you insist on uninstalling something, though, do it first, then install the new version. Keep in mind, too, that it is required on mack to install in version order, and recommended to do so on Windows, which means it's a lot of work if you change your mind.

     
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    Feb 19, 2010 1:29 PM   in reply to Peter Spier

    Thank you for the help.

     

    I will keep that in mind in the future. I was following the instructions of one of the managers here (I'm a designer, not an IT person). I think the logic was something like: 1) not sure if my computer could run CS4, so install it without removing CS2 just to be safe. Since CS4 was working fine, then I was told to remove CS2 since I had very very very little space left on the computer. Almost none. Needless to say a new computer is in my future.

     

    So thanks again. When I get to upgrading to CS4 on my home computer, I will be sure to go about it the correct way!

     

    Kristina

     

    PS: You guys are always so quick to reply and very helpful. Appreciate it!

     
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    Feb 23, 2010 10:41 AM   in reply to K_DD

    uninstall, clean and reinstall = success!

     

    Thanks, all's fixed now.

     

    K.

     
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    May 5, 2010 11:01 AM   in reply to Ken Grace

    Mr. Grace......THANK YOU!!!!!!

     

    Took a while to find an answer to this problem, so glad you posted this even though a year ago.

     

     

    ~sincerely,

    curiousJAY

     
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    Jun 3, 2010 8:34 AM   in reply to Andy Barkley

    I tried the folder options association trick, which kind of worked. Now, when I double-click on an InDesign file icon, InDesign CS4 opens, but the file does NOT open. Looks like I'll have to reinstall, unless someone has an addition to the solution.

     

    Thanks!

     

    Lloyd

     
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    Jun 8, 2010 8:53 AM   in reply to celuloyd

    I have the same problem but reinstalling the software seems like a terribly lame solution to me. There has to be a more straightforward way to solve this, perhaps tempering with the registry. Did anyone happen to solve this problem more efficiently?

     
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    Jun 8, 2010 9:13 AM   in reply to maccoutinho

    If you want the icon handler dll file to do it's job properly and show you the correct version icon for each file, reinstall. See Dov's post above.

     
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    Jul 20, 2010 10:04 AM   in reply to Ken Grace

    Thanks! That worked for me. I'm glad there are people knowledgeable about PCs in the forums!

     
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    Jul 20, 2010 10:05 AM   in reply to Andy Barkley

    Have you tried going to Windows Explorer> Folder Options > File Types

    select INDD

    Advanced > Edit > Open action

    and see that it contains

    "C:\Program Files\Adobe\Adobe InDesign CS4\InDesign.exe" "%1"

    I'm guessing the CS4 location, because I'm still on CS3.

    The quote marks round the "%1" are important. I have seen them omitted after going through a standard use of the interface and that won't work.

     


    This worked perfectly, and I didn't have to uninstall/reinstall anything. Thanks!

     
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    May 30, 2012 10:38 AM   in reply to Andy Barkley

    I got this problem after uninstalling CS4 (thanks, Adobe; love your software, but you need to spend time fixing all these little install/unistall glitches!). I found a solution on some other forum so I thought I'd post it here.

     

    Open the registry editor (type regedit in the Start menu search field) and browse to:

     

    Computer\HKEY_CLASSES_ROOT\Applications\InDesign.exe\shell\open\comman d

     

    (if you have RegeditX (and other non-Windows registry editors, probably) you can copy the address above and paste into its address bar)

     

    Double-click on the entry there and edit the Value data to reflect the full path to your installation of InDesign. In my case:

     

    "C:\Program Files\Adobe\Adobe InDesign CS5.5\InDesign.exe" "%1"

     

    (Be sure to include the quotes! Also, verify your path by checking in c:\ProgramFiles; should you need to fix this for Illustrator, note that the .exe is a few directories deeper.)

     

    Mine was still showing the path to CS3, and when I tried to use Windows to change the default association to CS5, it never took (until I did this).

     

    I also noticed that Illustrator was still pointing to CS3, but Photoshop was correctly pointing to CS5.

     

    In the interest of full disclosure, I had just deleted all program references for .indd, but that didn't seem to solve the problem until the fix I describe above.

     

    I hope this saves someone some head-banging.

     
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