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The.Weatherman
The.Weatherman
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Trouble Viewing Videos on Comedy Central, Error #2046

Jul 23, 2010 4:49 AM

Hi,

 

I can no longer view videos on Comedy Central and it makes no difference if I change browsers. To date I have tried viewing videos using Firefox, Internet Explorer, and Google Chrome so I'm convinced it has something to do with either flash or my firewall, but I don't know where to start. Also, the problem is isolated to comedy central which returns this error each time I try to access their site:

Error loading stylesheet. RSL http://media.mtvnservices.com/global/flex/rsl/framework_3.2.0.3958.swz failed to load. Error #2046

Here's a screen shot of what's happening:

Screen Shot of Problem

I've read that there are other suffering from the same problem, the the steps to diagnose are not to be found. Most people remedied the problem by reinstalling flash, which didn't work for me. I'm running Windows Vista Ultimate 32bit, and I'd be grateful for any assistance. Thanks

6680 Views   10 Replies   Latest reply: steve13565, Nov 23, 2011 11:47 AM
 
Replies
  • Pat Willener
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    1. Pat Willener,
    Jul 23, 2010 8:12 PM   in reply to The.Weatherman
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    I cannot see anything at that site; the browser status bar forever shows 'Waiting for 184.73.199.40...', and the Flash screen area remains black.

     

    I think something is wrong with the site.

     
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  • The.Weatherman
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    2. The.Weatherman,
    Jul 24, 2010 12:55 AM   in reply to Pat Willener
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    I just tried the site again and it was working on my end. However, I still can't play flash videos.

     

    FYI, from about:plugins, it says I'm running:

     

    Shockwave Flash - Version: 10,1,53,64

    Description: Shockwave Flash 10.1 r53

     

     

    Sorry I forgot to mention that.

     
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  • Jochem van Dieten
    2,389 posts
    Apr 8, 2001
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    3. Jochem van Dieten,
    Jul 24, 2010 8:02 AM   in reply to The.Weatherman
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    The server at media.mtvnservices.com is misconfigured. It is serving the .swz file with a content type of text/html. That content type should be application/x-swz. The website operator should correct this. If you report the issue to them, point them to http://kb2.adobe.com/cps/402/kb402864.html

     
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  • eidnolb
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    4. eidnolb,
    Jul 24, 2010 7:34 PM   in reply to Pat Willener
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    Hi Pat, This thread caught my eye since I have been helping someone that is having a problem also with this site.

     

    I didn't have any problem at all with it and viewed any video that I chose. I checked two a couple of days ago, and just now again. Video was fine and audio also. (10:30PM EDT U.S.)

     

    My Desktop that I used is XP/SP3, IE6, FP 10.0.45.2.

     

    I'm not taking anything away from anyone that has a different experience, just thot you might be interested.

     

     

    Thanks,

     

    eidnolb

     
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  • The.Weatherman
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    5. The.Weatherman,
    Jul 25, 2010 12:30 AM   in reply to eidnolb
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    Thanks for both of your replies. However, I can access the videos on my mac so I don't think its the server so it must be something with my configuration. Any other ideas?

     

    Here's a copy of my computer's Info, if it is useful:

     

     
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  • Jochem van Dieten
    2,389 posts
    Apr 8, 2001
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    6. Jochem van Dieten,
    Jul 25, 2010 5:39 AM   in reply to The.Weatherman
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    The.Weatherman wrote on 7/25/2010 9:30 AM:

    However, I can access the videos on my mac so I don't think its the server so it must be something with my configuration. Any other ideas?

     

    Why would I invest more time in helping you? You are unwilling to follow

    up on my comment that the server is misconfigured (which is verifiably

    true), so what is to say you will follow up on other suggestions I may

    have? Not to mention that the problem may go away once the server is

    fixed, making any effort I invest into this a waste of time.

     
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  • The.Weatherman
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    7. The.Weatherman,
    Jul 25, 2010 8:00 AM   in reply to Jochem van Dieten
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    Jochem van Dieten wrote:

     

    Why would I invest more time in helping you? You are unwilling to follow

    up on my comment that the server is misconfigured (which is verifiably

    true), so what is to say you will follow up on other suggestions I may

    have? Not to mention that the problem may go away once the server is

    fixed, making any effort I invest into this a waste of time.

    OK, I wrote to them:

     

    http://forums.thedailyshow.com/?page=ThreadView&thread_id=29109&pg=1

     

    It just seems to me that if I can see the same video from another computer (my mac) in my apartment, then it can't be the server. I guess that the flash implementation on mac is more robust and can tolerate a mis-configured server?

     
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  • Jochem van Dieten
    2,389 posts
    Apr 8, 2001
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    8. Jochem van Dieten,
    Jul 25, 2010 8:33 AM   in reply to The.Weatherman
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    The.Weatherman wrote on 7/25/2010 4:39 PM:

    It just seems to me that if I can see the same video from another computer (my mac) in my apartment, then it can't be the server. I guess that the flash implementation on mac is more robust and can tolerate a mis-configured server?

     

    Considering it first occurred as a network error and the netwerk

    functionality is not in the Flash Player but in the browser, I doubt it

    is in the Flash Player. Maybe your other system has a filter running

    (from the antivirus software or something) that verifies content versus

    the content-type and filters it out. Maybe you have a proxy that does

    so. Maybe it is in the WinHTTP library. Maybe it is not the server

    config after all. But let's eliminate that first because we know what is

    wrong and how to fix it.

     
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  • stirlingman
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    9. stirlingman,
    Aug 28, 2010 6:48 AM   in reply to The.Weatherman
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    SOLUTION:

    On Ubuntu 10.04, 64bit computer

     

    I was getting the error on my home computer but not on my laptop.

    After literally 50 attempts to install flash, uninstall flash, I tarred my home directory

    from the laptop to the home computer, and swapped the /home/myname directories

    and it worked.

     

    So the problem is not with the flash player. And it is not with the browser. It seems to

    be something in the home directory. I had tried to swap out both .adobe and .macromedia

    directories, but that didn't work. There is something else in the home directory that blocks

    the loading of the swz file.

     

    If you do not have a working laptop (also 64 bit) as I did, try installing a new user on the

    computer and perhaps the new user will get a working /home directory.

     

    Good luck.

     
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  • steve13565
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    10. steve13565,
    Nov 23, 2011 11:47 AM   in reply to The.Weatherman
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    I have found that if I get the embed code from Comedy Central, pull out the URL and paste it into my address bar, then I can see the video.  I noticed that the Comedy Central embed code sets very few flash variables compared to what YouTube sets.  I wonder if there is a problem with default values or some such.  In the meantime, you can still see the videos with a little additional pain.  I won't embed Comedy Central videos in my blog until they fix this problem.

     

    How about registering a complaint with Comedy Central?  If enough of us complain, they might do something.

     

    Message was edited by: steve13565

     
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