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Presenter 7 Install. Error 1603. Unable to detect PowerPoint

Jul 28, 2010 10:08 AM

I am using Windows XP and Office 2010. When attempting to install Adobe Presenter, I get:

 

Adobe Presenter 7
Error:
Error 1603. Error - Unable to detect Microsoft PowerPoint. You must have PowerPoint installed on this machine prior to running this installation program.

 

Office 2010 is installed. Any thoughts on how I can get Adobe to recognize it?

 

Many thanks!

 

AC

 
Replies
  • Currently Being Moderated
    Jul 28, 2010 1:09 PM   in reply to training_sherpa

    Hi Sherpa.

     

    Adobe has not conducted formal testing, but initial results indicate that Adobe Presenter 7 software is currently not compatible with Microsoft PowerPoint 2010. During the Adobe Presenter 7 software installation process, Presenter checks for the presence of a compatible version of Microsoft PowerPoint and will not install if a compatible version is not found. Adobe is currently investigating the development of a future update to make Presenter 7 compatible with Office 2010. At this point in time MS Office 2010 is not compatible with Presenter 7. You need to use MS Office 2007, Office XP or Office 2003.

     

    Hope this information was helpful.

     

    Regards,

     

    Bobby Johnson.

     
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  • Currently Being Moderated
    Jul 28, 2010 7:47 PM   in reply to training_sherpa

    We curently have a beta for Presenter with support for PPT 2010. If you would like to be considered for the beta, please drop me an email. shameer at adobe dot com

     
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  • Currently Being Moderated
    Aug 7, 2010 5:14 AM   in reply to S Ayyappan

    Hello Shameer,

     

    do you have any idea when it is a update available?

    I have eight brand new Presenter 7 but only W7/Office 2010 PCs.

     

    Kind regards

     
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  • Currently Being Moderated
    Sep 1, 2010 10:06 AM   in reply to D.Brandl

    It works, if you can get it to install. I've done a couple PPT 2010 presentations with Presenter 7.

     

    Any suggestions on how to get Presenter to install without this check? I had to reinstall and it won't work (I had both 2007 and 2010 at one point, I uninstalled 2007, and now can't reinstall)

     
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  • Currently Being Moderated
    Sep 2, 2010 1:16 AM   in reply to Ccfount

    Hello,

     

    I do have a similar problem. Since yesterday an update for Presenter is available? I do use the eLS2, but cannot install the Presenter version coming with this suite because my laptop only has Office 2010 installed. This means I cannot update to the new version either. Is there a workaround, please?

     

    Lilybiri

     
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  • Currently Being Moderated
    Sep 3, 2010 4:57 PM   in reply to Lilybiri

    My situation with this is thus:

     

    Originally had Win 7 with Office 2007 and Presnter 7 working fine. I installed Office 2010 on top of 2007 without replacing 2007 to see how well they co-existed on the same machine. Well all the add-ins come over to 2010 when you do that. So the first thing I do when I got a project involving Adobe Presenter is to fire up 2010 to see if it worked and it made the whole thing crash whenever I tried to do editing. Fortunately my work was still accessible using PowerPoint 2007 with the add-in there.

     

    With the news that update 7.0.6 was released with support for 2010:

     

    http://www.connectusers.com/forums/cucbb/viewtopic.php?id=4162

     

    I went to check for the update in the presenter help menu and updated it from PowerPoint 2010 and it works so far. So I go to a test machine that only has 2010 installed on it to try out how the installer works and I get the same error: " Unable to detect PowerPoint"

     

    It would seem that the only thing that Adobe needs to do is fix the dang installer so that it knows that it can work with 2010. So the workaround if you have the ability is to find an older copy of PowerPoint (2003-2007) and install that temporarily alongside PPT 2010 so that the COM add-in will get registered on the system and be picked up by 2010.

     

    Adobe are you listening? Could you update your installer program??

     
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  • Currently Being Moderated
    Sep 9, 2010 10:13 AM   in reply to training_sherpa

    Quick point on 7.0.6:

    As of right now, 9-9-10, the presenter update can only be downloaded and installed via the Updates within the "Help" menu (Presenter tab). UH Hello!

    If you can't access the Presenter tab in the first place in 2010, it isn't going to help at all.[That is right it is not even on the update download page.]

    My assumption is that the 7.0.6 patch is just a fix for issues prior to 2010.

     

    Rant:

    I just love the fact that I get to install another update on every PC using Presenter, because we just can't have a one install all fix from the Connect Server. #$%#@%. When Macromedia was around this would have been fixed a lot sooner. At least they were willing to talk to you directly vs the phone tree from India. Anyone else loosing their loyalty? This is just plain disappointing.

     
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  • Currently Being Moderated
    Sep 9, 2010 11:25 AM   in reply to mEan.MAC

    Yes, my sentiments exactly.You need not complain to me. As patches and updates come out they ought to be integrated within the original installer...which is why the goofy workaround was suggested for the original poster :-)

     
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  • Currently Being Moderated
    Sep 11, 2010 8:48 AM   in reply to mEan.MAC

    All you have to do is sniff the executable URI and copy it to a writable location.

     

    If the installer still complains, using SuperOrca, drop LaunchConditions, CheckToSeeIfPPOpen, and NoUpgradeonVista under InstallUISequence.

     

    C'mon, this is so easy. Any kindergartener can do this!

     

    Now, I just need to borrow an 8th grader to magically spawn the Adobe Presenter source code and compiled binaries, which are compatible with the 64-bit PowerPoint version.

     
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  • Currently Being Moderated
    Sep 11, 2010 2:19 AM   in reply to training_sherpa

    Adobe Presenter 7.06 is released here temporarily until it can be posted on the update site:

     

    http://kb2.adobe.com/cps/866/cpsid_86629.html

     

    This addresses the Office 2010 support issue.

     
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  • Currently Being Moderated
    Sep 17, 2010 9:34 AM   in reply to Heyward Drummond

    HDrmmond wrote:

     

    Adobe Presenter 7.06 is released here temporarily until it can be posted on the update site:

     

    http://kb2.adobe.com/cps/866/cpsid_86629.html

     

    This addresses the Office 2010 support issue.

     

    No it doesn't. It can't be installed on a PC that has Office 2010. Because it needs to have the earlier version of Presenter installed first. Which can't be installed on a PC that has Office 2010.

     

    Any chance of real office 2010 support while it's still 2010?

     
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  • Currently Being Moderated
    Sep 18, 2010 4:12 AM   in reply to training_sherpa

    Check this link. I think this address the issue.

     

    http://kb2.adobe.com/cps/853/cpsid_85348.html

     

    Regards,

     

    Bobby Johnson.

     
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  • Currently Being Moderated
    Sep 28, 2010 11:22 PM   in reply to Bobbyndd
     
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  • Currently Being Moderated
    Oct 7, 2010 5:37 PM   in reply to Vishesh Bagga

    It only works with 32-bit Office 2010. It still doesn't work with 64-bit Office 2010.

     

     
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    Calculating status...
    Oct 19, 2010 10:32 AM   in reply to training_sherpa

    Dear All,

     

    I have posted a solution to this problem, please see other posts.

     
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  • Currently Being Moderated
    Nov 1, 2010 3:11 PM   in reply to TCS-Limited

    Hi All,

     

    This is the post location http://forums.adobe.com/thread/733776?tstart=0

     
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  • Currently Being Moderated
    Feb 21, 2011 5:04 PM   in reply to dawpa2005

    Presenter is a 32-bit program and will not install into Office 2010 64 bit. There are no updates for 64 bit Office support.

     
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  • Currently Being Moderated
    Mar 4, 2011 11:23 PM   in reply to training_sherpa

    1. Go to Regedit
    2. Navigate to the [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\PowerPoint\Install Root]
    "Path"="C:\\Program Files\\Microsoft Office 2010\\Office14\\"
    3. Export the Key (this key only)
    4. Open it in Notepad and EDIT the path 14.0 to 12.0 (only change the first 14 in the path, not both)
    5. Save the file
    6. Imprt back into the registry
    7. Install Presenter 7 without it complaining

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\PowerPoint\InstallRoot]
    "Path"="C:\\Program Files\\Microsoft Office 2010\\Office14\\"

    becomes

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\PowerPoint\InstallR oot]
    "Path"="C:\\Program Files\\Microsoft Office 2010\\Office14\\"

     

    Message was edited by: Jochem van Dieten

     
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  • Currently Being Moderated
    Mar 4, 2011 1:35 PM   in reply to SMJ2362

    Thanks you for your entry.  I'm glad you added another solution in a positive way to help others. Thanks for that additional item.

     

    There is an update to Presenter under development that will include a new installer to cover all updates. Stay tuned.

     

    In the meantime, if you have an problem after using the official installer for MS Office 2010 32-bit below, then please call into Adobe Support so they can help you.

     

    Official link:  http://blogs.adobe.com/captivate/2010/09/ms-powerpoint-2010-support-in -adobe-presenter.html

     

    We're working on improving Adobe Presenter. We value your advice and suggestions.

     
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  • Currently Being Moderated
    Dec 1, 2011 9:25 AM   in reply to training_sherpa

    I was wondering of a fix has been created for this issue? I currently have the Adobe eLS 2.5 which includes Adobe Presenter. I also have Office 2010 and after installing the eLS 2.5 upgrade, cannot get the Presenter options to appear on the PowerPoint toolbar. I need to start a project using Presenter. I found information located here - http://kb2.adobe.com/cps/870/cpsid_87013.html#main_Adobe_Presenter_7_i nstallation_support_with_eLS_2_0_for_Microsoft_Office_2010 regarding this issue with eLS 2.0. It indicates to install Office2010_eLS2.zip file (which I did even though I have eLS 2.5) but after robooting, I still cannot see the Presenter options in the toolbar. It does say to reinstall Presenter and I will do this if needed to resolve this issue when using eLS 2.5 (not 2.0) if it will fix the issue. Any updates to this issue is greatly appreciated. Thanks!

     
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  • Currently Being Moderated
    Dec 2, 2011 12:09 AM   in reply to tektronixEd

    Hello,

     

    You'll need latest version of Presenter. To have it installed and activated with your eLS 2.5 license, you'll need a workaround that I have been describing in this thread (Scroll down to August 2011):

    http://forums.adobe.com/message/3184876#3184876

     

    Lilybiri

     
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  • Currently Being Moderated
    May 28, 2012 9:53 AM   in reply to S Ayyappan

    I've read through the posts and I'd like to know if there is now (May 2012) a solution for a system configured with Windows 7 OS with 2010 PowerPoint and on a 64-bit system?  Thanks

     
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  • Currently Being Moderated
    Nov 29, 2012 2:29 PM   in reply to Renee101

    Me too. I need it right away for a new job.

     
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