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qpidity72
qpidity72
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The page doctype in not supported

Nov 25, 2009 8:11 AM

Hi,

 

I've ensured that the page doc type is that which is supported,  AND that it's the first line of code.

 

I have the following doctype:-

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" >

 

Yet the error in Internet Explorer (only) persists:-


You cannot edit or duplicate this page.

The page doctype in not supported

Contact your web developer

 

I have also tried

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"  "http://www.w3.org/TR/html4/loose.dtd">

 

The page does not contain framesets.

 

This error does not occur in Firefox nor Safari however my client has only Internet Explorer available so this represents quite a pain in the proverbial for both my client and for me.

 

Can someone please explain how to resolve ?

 

Many thanks

1497 Views   25 Replies   Latest reply: boofee, Aug 18, 2010 3:24 PM
 
Replies
  • qpidity72
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    1. qpidity72,
    Nov 26, 2009 4:53 AM   in reply to qpidity72
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    There must be a logical explanation - can anyone please help me to resolve ?

     

    Thanks in advance.

     
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  • RICH POW
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    2. RICH POW,
    Nov 27, 2009 3:52 AM   in reply to qpidity72
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    InContext Editing can only edit pages with valid HTML mark-up with any of the following doctypes:

    • "-//W3C//DTD HTML 4.01 Transitional//EN"
    • "-//W3C//DTD HTML 4.01//EN"
    • "-//W3C//DTD XHTML 1.0 Transitional//EN"
    • "-//W3C//DTD XHTML 1.0 Strict//EN”
    • "-//W3C//DTD XHTML 1.1//EN"

     

    Rich

     
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  • qpidity72
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    3. qpidity72,
    Nov 27, 2009 4:00 AM   in reply to RICH POW
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    Yes, you'll see from my above post that I am using one of those doc types. Even though I'm using a supported doc type the issue still exists and hence the reason for my post.

     

    Can anyone help to resolve please ?

     
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  • Tommy Logic
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    4. Tommy Logic,
    Nov 27, 2009 8:01 AM   in reply to qpidity72
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    link?

     
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  • Corey@Adobe
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    5. Corey@Adobe,
    Nov 27, 2009 10:12 AM   in reply to qpidity72
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    Hello qpidity72,

     

    Please post a link to the page you're having problems with.

     

    Best regards,

    Corey

     
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  • qpidity72
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    6. qpidity72,
    Nov 27, 2009 11:19 AM   in reply to Corey@Adobe
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    Hi Corey,

     

    I sent that link to you via PM  - hope you don't mind.

     

    Thanks.

     
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  • Tommy Logic
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    7. Tommy Logic,
    Nov 27, 2009 12:34 PM   in reply to qpidity72
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    Is there some problem posting a link to the site for the forum to take a look at?? Perhaps its a top-secret site??

     
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  • qpidity72
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    8. qpidity72,
    Nov 28, 2009 9:48 AM   in reply to Tommy Logic
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    Tommy - it is not top secret but I'd rather not post a link here to my client's site.

     

    I have no issue sending you the link via PM - in fact I tried to yesterday but the Adobe site seemed to be experiencing issues so it was not sent. I can send on to you if you like.

     

    An update:

     

    Corey kindly took a look at the link I sent him and noticed that I had an unnecessary space within the doc type declaration. I removed this along with some mootools library references in the head of the page and reuploaded. The situation is unchanged. When clicking CTRL+E I get prompted for the sign in. ICE accepts the login and the ICE menu etc appears. But when I click on "Edit Page" the error message appears as before re wrong doc type.

     
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  • Tommy Logic
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    9. Tommy Logic,
    Nov 28, 2009 1:49 PM   in reply to qpidity72
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    Yea.. go ahead and PM me. I'd be glad to look into it.

     
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  • qpidity72
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    10. qpidity72,
    Nov 28, 2009 1:57 PM   in reply to Tommy Logic
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    Thanks Tommy - Link sent to you a few mins ago.


     
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  • Tommy Logic
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    11. Tommy Logic,
    Nov 28, 2009 3:12 PM   in reply to qpidity72
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    Your includes files appear to be outdated (for starters). To correct this and update to the latest version of files follow these steps:

    1. delete the entire folder from your site's server
    2. Goto InContext Editing Administration Panel
    3. Goto Manage Sites--> Manage Users & Settings--> Configure Site
    4. Press the "Save" Button

     

    You should receive a message saying that files needed for editing your site have been copied to your site folder.

     

    See if that works out for you.. Also of note, I would suggest using an absolute path to your includes folder such as:

    <script src="http: //www.yoursite.com/includes/ice/ice.js" type="text/javascript"></script>

     

    Also, change your character set to

    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

    Explanation for that located in this thread:

    Question marks replace apostrophes and quote marks incontextediting

     

    Good Luck,

    -Tommy

     
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  • Tommy Logic
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    12. Tommy Logic,
    Nov 28, 2009 4:26 PM   in reply to qpidity72
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    Adobe InContext Editing is ONLY supported for the US version and does NOT support other top level domains other than .com

    If you are using another such as .ru, .biz, .cz, .ie and so on... ICE may not work as expected.

    I believe it may be possible if you could get one of these Adobe engineers to write you a specific js file for your includes.

     

    Good Luck... sorry

    -Tom

     
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  • Dan POPA
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    13. Dan POPA,
    Nov 30, 2009 1:43 AM   in reply to qpidity72
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    Please PM me with a link to the page and I'll check what's going on.

    The DOCTYPE declaration should be the first thing in the page, otherwise Internet Explorer ignores it.

     

    Regards,

    Dan Popa

     
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  • qpidity72
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    14. qpidity72,
    Nov 30, 2009 9:49 AM   in reply to Dan POPA
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    Hi Dan ,

     

    Thanks for your reply - the DOCTYPE declaration is the first thing in the page so I cannot understand why it's being ignored. Perhaps it is a problem with the domain not being a .com as Tommy has suggested (thanks Tommy for helping also)

     

    I've sent you the link via PM . Many thanks for looking into it.

     
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  • Tommy Logic
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    15. Tommy Logic,
    Nov 30, 2009 10:12 AM   in reply to qpidity72
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    Unless there's something different about your server configuration... it should work.

     

    Your code works fine on my server... and ICE is editable.

     
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  • qpidity72
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    16. qpidity72,
    Nov 30, 2009 10:36 AM   in reply to Tommy Logic
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    Hi Tommy,

     

    Thanks - it's really quite perplexing and quite annoying as well !

     

    Do you happen to know what I would need to check in terms of server configuration ?

     

    Thanks again.

     
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  • Tommy Logic
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    17. Tommy Logic,
    Dec 1, 2009 1:14 PM   in reply to qpidity72
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    Adobe would have to get in through the back-end and check it out.

     

    ***UPDATE***

     

    I would invite Don Popa as an Administrator on your site, then PM him with the details.

    He's an Official Adobe Super-Engineer... he'll fix it

     
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  • Tommy Logic
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    18. Tommy Logic,
    Dec 1, 2009 1:17 PM   in reply to qpidity72
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    dpopa@adobe.com

     

    See updated post above... Good Luck, Tom

     
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  • qpidity72
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    19. qpidity72,
    Dec 1, 2009 1:30 PM   in reply to Tommy Logic
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    Hey Tommy,

     

    Thanks for that - I haven't been able to do much else on it - I was waiting for Dan to get back to my PM before I did anything else.

     

    In the meantime Corey has got in touch and has asked for publisher rights - I've granted this and I'll post here as soon as I have an update to the situation.

     

    Thanks to Corey also for looking into this for me.

     
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  • Tommy Logic
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    20. Tommy Logic,
    Dec 1, 2009 1:50 PM   in reply to qpidity72
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    Cool then... sometimes you just have to stir the pot a bit here to get it cooking.

     

    Have you tried moving this site to another server all together ( a different hosting company preferably ) and see if that same code works there.


    Like I said, it worked for me. I sent the code off to another guy and it worked on his server as well. Makes me to believe that is the issue.
    Two servers are Dreamhost & GoDaddy (as I stated in other threads, I prefer to test on them)

     

    Either way, good luck.. let us know how it turns out.

     

    -Tom

     
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  • qpidity72
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    21. qpidity72,
    Dec 1, 2009 3:25 PM   in reply to Tommy Logic
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    Hi Tommy,

     

    Corey very kindly took a look and came back to me with pretty much the same suggestions as you provided.

     

    A combination of changing the character encoding to uft-8 and also re-ordering the meta tags did the trick.

     

    I've tested and am now able to edit in Internet Explorer without issue !

     

    Thanks so very much to you and also to Corey.

     

    May the good karma flow freely !

     
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  • Tommy Logic
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    22. Tommy Logic,
    Dec 1, 2009 3:34 PM   in reply to qpidity72
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    Well, good then.. glad I could be of assistance.

    I was nudging you toward the _draft issue, but thought if I pointed out the "before" & "after", that you would realize the two versions of the same file.

     

    There's one less headache for you anyway.

     

    Any other issues, don't hesitate to post.

     

    -Tommy

     
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  • qpidity72
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    23. qpidity72,
    Dec 1, 2009 3:32 PM   in reply to qpidity72
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    A combination of changing the character encoding to uft-8 and also re-ordering the meta tags did the trick.

     
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  • Tommy Logic
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    24. Tommy Logic,
    Dec 1, 2009 3:34 PM   in reply to qpidity72
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    **EDIT**

     

    Ohh wait... was this the character encoding or Doctype issue? Or did that fix both issues?

     
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  • boofee
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    25. boofee,
    Aug 18, 2010 3:24 PM   in reply to Tommy Logic
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    I am having this problem, too. My header file has the doctype: 

     

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

     

    This wasn't a problem a couple of months ago. Everything was working fine. I use this for a small, very poor school and the teachers are hoping to get another school year out of it. I really don't want to switch from ICE to something else until I have no other option. The web site is www.saintjohncatholicsc.org.

     

    The first several lines in my header.php file are:

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml" xmlns:ice="http://ns.adobe.com/incontextediting">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

    Capture.JPG

     
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