I am having the same issue. I am also running OS 10.6.4, on an 8-core Intel Xeon Mac Pro. I recently migrated to the new Mac Pro from a PowerPC G5. Everything was working fine until the Acrobat 8.2.4 upgrade. I even checked to make sure my version of Creative Suite was still activated and registered.

Please help!

MeToo: quad G4, 10.5.8, CS3 etc. rest still works, or at least they launch. Sloppy.

peter

I am with you guys/gals...running a pretty full suite of Adobe products, and Acrobat Pro quits after 8.2.4 upgrade...hope we get an answer soon. Tried Photoshop and Illustrator to get Acrobat to open, but no such luck.

On a Macbook PRO Core2Duo, running OSX 10.6.4

i've got the same problem. could use acrobat 8 for creating a pdf in word, but it was might slow. my only workaround is to use 7. hope there's a fix soon.

I am having the same problem after running the new update.

This has halted our production today, when we rang adobe for support on the issue we got blown off.

Told to either pay an additional $39.95 for a support pack or just find the issue on their help website, which I can't find a solution to.

I am glad we pay for our software and after we trust adobe to have correct updates we get no solution to the problem...well done adobe!!!!

I am very very annoyed.

Hi

Add me to the list of users plagued with Adobeitis.

Like Bryan Rodgers I used TM to recover 8.2.3. Assuming this is still functioning Bryan perhaps you will be kind enough to tell us of any tweaks you had yo make, like trashing ‘plist’ etc.

The first launch of 8.2.3 went the same way as 8.2.4, then all was well. For a little while.

Then it was back to square one, even launching from within Bridge, i.e. clicking on a PDF, only resulted on a very brief appearance of Acrobat and then reappearance of the warning message.

UPDATE:

I seem to have resolved my TM Recovery problems by deleting the Folder in Applications/Adobe CS3 Master Collection/Adobe Acrobat 8 Professional.

Placing the recovered Folder in it’s place and having previously dragged the various ‘com.adobe.Acrobat.???.plist files to the Desktop.

Several files have been loaded and Acrobat quitted and restarted several time and all is still OK.

Hopefully the ‘solution’ will materialise soon.

Another user plagued with this problem after the update.

The update said "This update is recommended by Adobe" and at that point I had second thoughts... you know how it is with the workflow and customer deadlines.

Looking for a very fast solution from Adobe now to avoid have to mess around in the system files.

On to helpline they don’t even know about issue. No help whats so ever. More intrested in getting me to upgrade to 9. Not on

According to the Japanese TechNote,

Please start the installer of Creative Suite 3, and reinstall only Acrobat 8 Professional in the superscription (The installer is in Adobe Installers in the utility folder).

I just found a copy of 8.2.3 in an applications folder of a SuperDupered back-up.

Thought I'd try a cheap and dirty solution so renamed the 'live' Acrobat (in my live Applications folder) "Adobe Acrobat Professional 8.2.4" and copied the backed-up 8.2.3 version to sit alongside it. Then copied the 8.2.4 version to some off-line storage, trashed it from my applications folder and gave it a go.

Currently all working OK on 8.2.3, for at the moment at least. I'll watch this thread to see if there's a proper fix (and try to remember not to allow the auto-update in the meantime).

Mine reads similarly.

Can we have the update quickly please? I also have the same problem. While I can use Preview for some things, I'm in the middle of a project where I need to use Acrobat Professional.

Ditto the others, I am also running 10.6.4.

RR

Message was edited by: rarubio2

"Mac Vegas" in program info window here as well, but also on another Mac with Acrobat Pro 8.2.3. Looks like that "Mac Vegas" thing happened with a previous update.

Regards

Tom

Yes, just looked on my laptop which has 8.2.3 that hadn't been updated and "Mac Vegas" there too.

Just switched off automatic updates in preferences, and told my friends to do the same . . .

great solution. I got an older version out of time travel. The first 

time the updater launched & crashed Acrobat, after that it seems to be 

working fine.

Can confirm :Mac Vegas."

Hi Everyone.

Add one more to the list. I'm extremely p.o.'d. I also need to get some things done in Acrobat. Not only will it not stay open and I get the same error message, it also crashes when I need to use it inside of Safari to read PDFs. What gives Adobe????HELP!!!!!

I'm on an iMac running OS10.5.8. I also usually wait for others to test an update, but could find no posts when I checked and since it was a security issue, went ahead and updated to Acrobat 8.2.4. I unfortunately do not update my programs with backup, so no go there.

We need a patch, Adobe, and we need it yesterday.

Hang in there everybody. At least it's comforting to know that we're in this together.

Hello,

I did not need to delete any preference files. It seems to be working so far, but I haven't done anything too extensive yet. I have to work on a project today, so if it fails I will pass that information along.

Hi,

just checked an outdated Mac installation with V. 8.1.1: program info window states "Mac Vegas" license and serial no., too. Seems to be a very old issue and not related to the current update problem.

Regards

Tom

Just a quick note to agree with Bryan Rodgers. I got my original CS3 DVD and reinstalled Acrobat Pro 8.0, then downloaded/installed each of the Pro updates one by one until I got Acrobat Pro back to the un-screwed 8.2.3. Back to normal again. (And have turned off auto-update in Prefs, too.) Thanks for the tips, everyone. Hope Adobe figures this out soon.

FYI, am running OS X 10.5.8 on a Mac Pro Dual Quad-Core Xeon.