Skip navigation
Currently Being Moderated

lots of errors Bridge CS5

Aug 24, 2010 11:04 AM

I thought that I had bypassed most of the CS5 errors but it seems that as soon as I went to the output module in Bridge 4.0.2 and now 4.0.3x problems started. Now when I try to open Bridge I get a bunch of errors, see attachments below. If I do try to push forward and open Bridge and attempt outputting a simple pdf I get an error that now enough space... and there is plenty on startup, doc and app drives 300GB free on each.

 

I checked the permissions of the folder, rebuilt disk permissions and they seem to be OK, PS is working OK. 10.6.4 + graphics update, 18GB ram, quad-core intel MacPro

 

any thoughts would be appreciated.

 

thanks

 

bridge_error.jpg

bridge6.jpgbridge7.jpgbridge10.jpg

 
Replies
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 24, 2010 12:27 PM   in reply to - JM -

    I checked the permissions of the folder, rebuilt disk permissions and they

    seem to be OK, PS is working OK. 10.6.4 + graphics update, 18GB ram, quad-core

    intel MacPro

     

    any thoughts would be appreciated.

     

     

    Don't understand the messages but it seems script related to me. In your

    list of solutions I did not find resetting the preferences.

     

    Quit Bridge and restart it with option key pressed. Then choose reset

    preferences.

     

    On seconds thoughts, it might also a good idea to first do this also for

    Photoshop itself, holding down shift + option + cmd key and choose to delete

    preferences. Set them again to your wishes, restart PS if you have made

    changes that need a restart before being applied (memory and scratch)

     

    Then reset Bridge prefs as described above and try again.

     
    |
    Mark as:
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 24, 2010 1:34 PM   in reply to - JM -

    but unfortunately same problems.

     

     

    Sorry to hear that. Could you provide a screenshot of your start up section

    in Bridge Prefs?

     
    |
    Mark as:
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 24, 2010 2:04 PM   in reply to - JM -

    Can I reinstall Bridge without reinstalling the entire suite?

     

    Sadly you can't uninstall and Bridge itself as it did in CS4 but you don't

    need to reinstall the whole suite. I tried it once with just uninstall PS

    and the reinstall PS again, that worked fine.

     

    Be sure to back up your workspaces, actions and presets, 3th party plug in

    and filters etc for PS before uninstall.

     

    See also this KB article:

    http://kb2.adobe.com/cps/828/cpsid_82893.html

     
    |
    Mark as:
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 24, 2010 2:30 PM   in reply to - JM -

    is the error that is being report correct?

     

    dropdown.onChange not a function?

     

     

    Here is where it ends for me, I have less to none knowledge about scripting

    and Java

     

    Maybe Paul Rigott will hop in or you might take your change in reinstall PS

    and bridge (about 10 minutes work)

     

    BTW

     

    Also try first to delete the plist file for both PS and Bridge. Quit both

    apps and look for those files in the user library preferences folder. Try

    again if that helped.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 25, 2010 7:15 AM   in reply to - JM -

    It still looks as if the problem is creating the workarea (permissions), can you create this folder? All the other messages could be a red herring, normally it is best to fix the first error then see what happens.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 25, 2010 12:16 PM   in reply to - JM -

    It really is a nasty one, I wonder if you have tried creating another user account and trying from that?

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 25, 2010 12:50 PM   in reply to - JM -

    You should be fine, no new serial required. If it still doesn't work using a new user account I think you will need the assistance of Adobe support.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 25, 2010 1:55 PM   in reply to - JM -

    Sorry can't help you there, I hate Macs! I have two of them but only turn them on if I need to test something

     
    |
    Mark as:
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 25, 2010 2:40 PM   in reply to - JM -

    I wonder if the permissions problems with the CS5 install are not quite fixed.

    Is there any process where I could move my existing account files to this new

    account?

     

     

    Should have thought of the new user option...

    A solution for that will be an Archive and install for your current system.

    Use the original install disk for your OS and start up from this disk. In

    the options choose for archive and install. This creates a new user library

    and makes a copy of the old one.

     

    You can download the combo update from the Apple Download site for the

    latest OS version and be back in business within the hour. (assuming that

    you already have a back up of all your important files and settings because

    you need that for security just in the very rare case of failure with this

    method)

     
    |
    Mark as:
  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Aug 25, 2010 2:57 PM   in reply to Paul Riggott

    Sorry can't help you there, I hate Macs!

     

     

    And I just started to like you.....

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 1, 2010 3:03 PM   in reply to Omke Oudeman

    Hi all,

     

    We are having the exact issues here, and logged in as a different user, which didn't fix our problem. We also tried resetting PS and Bridge preferences, and creating the Adobe Output Module/MediaGallery folder,  but to no avail.

     

    Does anyone have any other ideas for a work-around?
    thanks,
    speeves

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 2, 2010 9:09 AM   in reply to - JM -

    Thanks, J!  Our issue was caused by Windows/CIFS network shares mounted on the desktop. Once we unmounted the CIFS shares, all javascript, and disk storage errors went away. Interestingly enough, we also have a CIFS share, (also from a Netapp), which has UNIX-enabled security, and which does not cause Bridge to throw any errors when saving through the Output module...

     

    So to sum-up:

    1. Bridge CS5 is throwing the same error messages on startup, and when using the Output module to save to the local harddrive, as posted by <JM> at the start of this thread.

    2. The errors are fixed by unmounting any Windows-security enabled CIFS shares, in our case, from a Netapp.

    3. UNIX-security enabled CIFS shares from the same Netapp do not cause any errors.

     

    Like <JM> we were not trying to access any of the network shares, and were trying to save to /Users/ouruser/Documents/, which are on the local harddrive.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 2, 2010 1:31 PM   in reply to - JM -

    >were all of the errors limited to Bridge and/or CS Suite, or did you see any errors with non-Adobe apps?

     

    We didn't have any issues with any other CS Suite application, nor non-Adobe apps. They were confined to Adobe Bridge CS5.

     

    speeves

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points