first time I tried it, it worked... once. subsequent attempts, "Print settings" button was disabled (it caused the "print" button to flash but the appropriate dialog box doesn't come up, nothing comes up. Three printers on line, same for all of them.
• current drivers and updaters...
• 8 gigs of ram
• all printers work in CS4
Is there a preferences file to delete? Where?
Uninstalled and reinstalled all the CS5 apps... worked for 3 or 4 tries and reverted to the above behavior...
You fellows might have corrupt settings folder in your preferences…so try this.
1. Quit Photoshop CS(#)
2.Go to User/username/Library/Preferences/ Adobe iPhotoshop CS(#) Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Photoshop CS(#). Photoshop CS(#) creates a new settings folder preferences folder.
above is the first screen and below is the second screen that appears when I double click on the "print settings" button. As you can see from the screen shot below, I can't access the more advanced printing options such as print quality, speed, paper, and so on.
I downloaded the common updater v 7.0 from Epson's website which from what I can see, includes the most recent drive. The printer I am using is the Epson stylus pro3800 and photoshop CS5. I uninstalled the printer software that came with the printer and downloaded the common updated v 7.0 from the Epson website.
A drop down menu for layout, color matching, paper handling, cover page, scheduler, printer features. None of these drop down choices give me the advanced features that I was used to seeing with I was printing from my pc.
paper handling just tells the printer which pages should print, i.e. all or just first page, scheduler is for prioritizing items, color matching is profile info relative to paper type, i.e. what paper you are using.
Looks like you have added the CUP driver that comes with the OS instead of the Epson driver. If you go to Printer & Fax, Select the printer and then click on Options & Supplies, what driver version is listed there?
I think the previous poster is correct. Before installing the v7 common updater, install the latest prior version of the software to be updated. Or just go to the Epson France or England site and download the latest v 6.57 for your printer that does not require (if my understanding is correct) the common updater.
Hi Sorry if i'm missing a trick here but I seem to be having the same problems... CS5 on Macbook. Epson RX700 printer until recent upgrade allowed me to set paper quality, colour etc... now they all have lines through them and cannot be selected. I tried wiping my settings/preferences but this didn't seem to make a difference.
Downloaded the most up to date pack I could find:
Drivers and Utilities Combo Package
Macintosh OS X (v10.6 - 10.6.x) compatible, Intel-based Macs with OS X (v10.5 - 10.5.x), PowerPC Macs with OS X (v10.2.8 - v10.5.x)
epson13201.dmg - 70.1MB - posted on 08/24/09
Which didn't seem to make a difference either. The only way I can currently get the settings is to PDF the file and then print it from the Macs own previewer...
now they all have lines through them and cannot be selected. I tried wiping my settings/preferences but this didn't seem to make a difference.
If you have lines through printer option it means your printer driver does not support 64bit applications. Run your applications in 32bit mode.
You can also save printer presets when running an application in 32bit mode and then select that preset when running in 64bit mode, which will select those options even though you can't get to them.
Im having the same issue. Ever since updating to OS 10.5.8 and PS CS5, I no longer have color management or print settings options showing up under "page setup" button. I've tried updating to Epson's latest 3800 driver and also common updater, neither has fixed the issue. To make things worse, now I can't even access these items in CS3 (arrrrgghhhhh!!!!!!). This is for a high school digital photo lab with limited IT personnel. Please help.
Hey you all--is there an epson printer that meshes well with PS CS5? Since my (now discontinued) Epson 2200 had many of the same print problems with my iMac OS X, Version 10.6.4 I am on the hunt for a new printer that will work easier than what I am reading here.
The Epson Stylus Photo 2200 Printer Driver v8.12 should print correctly with CS5 and 10.6.4 just like the other 8.x driver for other Epson printers. Just make sure you remove all traces of previous Epson drivers before you install the 8.12 driver.
Thanks, I tried running in 32-bit mode but still couldn't get the options to appear. I also tried trashing the existing drivers, rebooting, and starting over from scratch with the 3800 install disc that came with the printer, still didn't work. For the moment, I have to print with the "printer manages color" option and just live with whatever resolution it decides to print with. When I have time, I think I'm going to reformat the hard drive, reload the original printer driver and just run an older version of OS and CS3 PS. It's going to be a lot of work but this setup worked for me last school year (only the prints were really dark). The whole trouble began when I updated OS X at the end of August so that I could install CS5. I would have never upgraded if I knew it was going to be so much trouble.
Okay I got my print settings back today and thought I'd post to possibly help others having similar issues. To reiterate, I am running OS 10.5.8 and CS5 with the 3800. Here's what I did to get back the other menu features from "page setup" dialog box. I went to system preferences>print & fax and deleted the epson 3800 printer. With the printer on and connected via USB, I clicked the add printer "+" and selected the 3800. It automatically searched for the driver and added the printer back to my list of printing devices. Once, I did this, I restarted Photoshop and all the printer options were available again. I should mention that I also did install the latest printer driver from Epson's website (v 6.11) and the updater 7.0. Anyhow, I hope this helps someone. I'm sure glad to have my print settings menu back and to be able to print again.
To bring this discussion thread back to the original poster, rr_mv, I'd like to say that I'm having the same problem he/she is having. The "Print Settings" button is deactivated. When I click it it just blinks once and nothing happens. It works after I clear the PS settings, as instructed by one of the thread posts, but eventually the problem returns.
Mac OS 10.6.4
MacPro Quad Core (2x2.66) 2007
6 GB RAM
Printer manages color from photoshop (I know...I know...but we get better prints this way)
Problem appears in both admin and managed user accounts
Running PS in 64 bit
"Printer manages color from photoshop (I know...I know...but we get better prints this way)"
m_ebner, this is another thread worthy of discussion. Feel free to start it!!! Our color copier is more predictable than the Epson here, but I have had success with Epsons in the past.
Ha! Yeah I suppose it could. We've always found that PS managing colors was quite a bit darker and sometimes gave a color cast. We could spend the time and really dig into the settings to get it right but as I said we are a lab in a school so we need consistency and simple instructions.
I did some trouble shooting to give the experts some more info to work with.
I ran PS in 32bit mode: No dice.
If I let PS manage colors I can get to the print settings dialog box. In the Print Settings window I simply click "save" to bring me back to the PS print dialog. Then in switch it back to "Printer Manages Color" and all of a sudden the "Printer Settings" button works.
Hope this helps you help me.
I'm running 10.6.4 with PS cs5 and was having the same "print settings" problem with my Epson 3800. I deleted the 3800 printer using the system preferences, printers and faxes, and the re-added the printer. The print settings dialog box now appears and I'm able to print without any problems.
I was having same problem! After following all of the suggestions....uninstalled and reinstalled 3800, had latest 3800 driver, and running 32 bit. STILL didn't get my printer settings dialogue. Then noticed that if I changed the "color handling" on the right hand side of the initial print dialogue screen to "photoshop manages color"...I could then click on the printer setting button and VIOLA my printer setting advanced dialogue box came up and from there could change back to printer managed color if I wanted printer to manage color...BUT would have to make sure to go through the above procedure again to get my printer settings back..Whacky but works??!
Ok, my problem is similar but has a little different set up than those who posted before. I am also not seeing the printer driver, ie the print settings are not showing the "Print Settings" and "Printer Color Management" options that should be there if the driver was found.
I have a classroom I am trying to get this new setup in. The printers are directly connected to older PowerPCs running Mac 10.4. They are the connected to the whole lab's computers using Bonjour, and the lab just got new intel based Macs running 10.6.5. We also now have CS5 on all these Intel Macs. I am trying to see the drivers on the CS5 print menu.
I tried reinstalling the latest drivers on the directly connected computer, no dice. I tried installing the drivers on the new Intels as well, no dice. I tried switching CS5 to run in 32-bit, no dice.
University of California thanks you if you help me fix this!!! Thanks!!!!!
When I changed CS55 from 64 bit processing as the option to 32 bit then all of the options ie Print Settings, etc showed up. Can't remember where I found this solution but it worked for me.
Hi, I've been having the same problem since I updated to CS5.... I was able to fix the printing problem with the suggestion of the .32 bit but the colors were off... I went on the right side where it says "Color Management" make sure the color handling its "Photoshop Manages Colors" and the printer profile has "Photoshop 5 Default CMYK" don't forget to disable the printer's color management in the print settings dialog: go to "Print settings" where it says layout drop down and select "printer settings" and under BAsic "Color Mode" select OFF (No Color Management)
That should do it.. at least it worked for me good luck & thanks for the previous posts
and the printer profile has "Photoshop 5 Default CMYK"
That's not going to work too well - you should set the profile for your printer and paper type.
And you're printing to a printer that only understands RGB, so converting to a CMYK profile is just going to make your color worse.