Everyone is having the exact same problem, and ADOBE hasn't a clue as to what is wrong. They just say TRY BACK IN 24 HRS!!!!

I found Customer Service very helpful, after a 5 minute wait here in Australia.

They knew the issue, and stated that they are having a technical problem, but that the numbers will be issued tomorrow. In the meantime, it does no harm to run it in Demo mode, and just register when the number appears on your account page at Adobe.com.

Here in USA, the wait was well over an hour. Now have serial #. Check your Adobe Store acct. It should be there now.

If only we knew how lucky we were when we did not yet have the serial number. That was the best of the experience so far with Lightroom 3. This new official release version is the buggiest piece of software to hit any platform in any time frame in any planet in any universe. And Adobe is subtly ignoring the complaints of general slowness to not working at all in order to continue pumping sales to ignorant prior fans while they are still ignorant. Mac and Windows alike customers are baffled at it's slowness, halting performance, and impact upon operating performance on the underlying computer, requiring frequent reboots to renew the insult. The range of issues is mind boggling. It is worse than worthless in the workflow, confounding the process by forcing alternate focus on damage control. While some Adobe fanboys apparently are pleased with no problems, and more power to them, the damage done in lost time and frustration to former Adobe faithful professionals is beyond comprehension. The only solution is to revert to Lightroom 2.7 and try to contain your anger at Adobe. I am personally suspect that the few remaining Adobe fanboys still writing positive stuff are more than fanboys, perhaps professional Adobe-Boys in disguise, with a few paid shills thrown in for good measure. I'll take the Pillsbury Dough Boy any day.

Hi kvfischer,

Did you purchase the upgrade through our Adobe online store?

Where exactly did you see that message?

Hi whoever you are.

I did purchase the upgrade through the Adobe online store. Sorry for the

delay in reply but your email got sidetracked through my junk filter.

I don't know what message to which you are referring, nor whether you

really intend to be writing me.

For the record however, although I am a longtime Photoshop and Lightroom

owner and user from the very beginning, I shall not give Adobe another

cent as a result of the absolute PIG that Lightroom 3.0 is, and Adobe's

silence regarding the topic of slowness and bugginess to the extent it

makes LR3 totally unusable and a risk to any photographic business. Who

has the time to waste on minutes long "loading", system slowdowns and

freezes, and the abject horror of hoping Adobe might do something about

it and trying to work with them on it, let alone trying to fix this PIG

or the damage it's done to my files and work in progress.

Good luck to you whoever you are. I am off on my mission to replace

everything Adobe so as to remove this bad taste from my mouth, and to

share my feelings with anyone who cares and many who probably don't. As

i said in my forum content, not getting the serial number was the best

part of my Adobe LR3 experience. I hope yours was better, unless you're

getting paid by Adobe, in which case I'd like my share of your earnings

back please.

Alan Sears

Hi!

I've just bought Lightroom 3, I downloaded it, I can work with it but it didn't ask for a serial number. In addition, I haven't received in my account the serial number. My worries are if there is any issue using this Lightroom at the moment, while I'm waiting for the delivery of the software.

Sorry for the typo, but was quite appropriate don't you think? I meant disk capacity rather than dick capacity...

Begin forwarded message:

From: Randy Sears <dufus@gci.net>

Date: August 30, 2010 9:36:07 AM AKDT

To: clearspace-1364290915-699521-2-3093131@mail.forums.adobe.com

Bcc: Randy Sears <dufus@gci.net>

Subject: Re: Re: Lightroom 3 upgrade and NO SERIAL NUMBERS...great! Lightroom 3 upgrade and NO SERIAL NUMBERS...great!

 

Are you really sending me this email several months after my inquiry? Can you really not find my order number? Are you really from Adobe?

 

That would be hard to believe since I resolved the serial number issue months ago and have a history with Adobe since the beginning of Lightroom, as well as Photoshop and Reader etc.

 

But then again, my experience with Adobe of late would mirror that being reality.

 

LR3 is a complete pig, slow to the point of useless, compromising the computer in which it runs with crashes and corruption to the point of making it obscene.

 

Months ago when first involved with LR3, I gave up due to these issues on my vintage 2009 MacBook Pro. At the same time I encountered a missing thread, directory issues, false reads on dick capacity and usage, and issues coincident with a full hard drive when my hard drive did not read full. I gave up with LR3, returned to LR2 completely frustrated with a months wasted time in work done and recovery from LR3 inspired problems.

 

Two days ago I tried again with my 2008 vintage 3GHz Dual Core MacPro. Guess what? After upgrading the catalogue from LR2, and starting the generation of a new preview file in hope of alleviating the sloth previously experienced with my MacBookPro experience, once again I encountered a missing thread, directory issues, false reads on dick capacity and usage, and issues coincident with a full hard drive when my hard drive did not read full. Fix it recovery time. Time wasted. Rebuilding my Hard Drive. Still no update to LR3.

 

LR3 sucks. Adobe sucks. Completely.

 

What a bad joke, to screw so many dependent professionals, threatening careers as such, and amateurs trained to be dependent on LR. Time to ween. You guys laughing hard at all us fools out here who trusted you?

but of course. how convenient.