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rsauve12
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capture canon hv30 hdv problems

Sep 6, 2010 9:16 PM

Using cs5 production suite on new computer running vista ultimate 64 bit.  have i-7 processor 12 gigs of ddr3 ram nvidia fx 1700gpu.  when attempting to capture hdv from canon hv30 the rocord button is grayed out.  The project and sequence panels are both set to hdv 1440 x 1080.  the capture contols the camcorder for all commands except record.  I have downloaded the latest update from nvidia.  If the project and sequence is set up for dv, all works fine, but why do that when the recorded tape is hdv quallity?  I am using firewire from camcorder to computer.  I have contacted canon and reply was it's not the camcorder.  I haven't found anyway to contact adobe.  So, I need help from anyone who may have a solution.

 

Ron

 
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  • Currently Being Moderated
    Sep 6, 2010 10:02 PM   in reply to rsauve12

    Maybe try this - in Windows control panel go to AutoPlay - in the digital device drop down set it to "Ask me everytime" -  - Maybe restart the machine (optional) try plugging in the camera and turning it on - when Windows gives you the dialogue box choose PPro. I don't have any experience with this issue but I'm just trying to offer you a way to maybe get to where you want to be.

     

    Also be sure your camera is set to send HDV out in the cameras menu.

     

    Good luck.

     
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    Sep 7, 2010 3:06 PM   in reply to rsauve12

    getting some HDV camcorders to work well in capture mode can be entertaining. I have 2 x HV30's and 2 x XLH1's and have experienced my fair share of heartache and drama trying to get HDV vision into my (windows 7 & XP) machines.

     

    the fact that you can actually control the camcorder with Premiere is a big step.

     

    Now, when you say the "Record Button is Greyed Out", are you 100% sure that's what you mean? Because if you said that the record button doesn't seem to "do" anything, that's pretty normal: you often have to press record, THEN press PLAY to start the capture along (just like in the old days with tape machines!)

     

    If the button truly is greyed out, it seems that Premiere already knows it can't capture from that device when the capture window opens. The possible reasons I can think of are: wrong capture preset (try a few. there is an entry for Canon), low disk space on Project disk, to name a couple.

     

    Try downloading the free utility HDV split. This will help you to "divide and conquer" by telling you if your issue is with the computer's AVC subunit drivers, or within Premiere itself.

     

    Matthew

     
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    Sep 7, 2010 4:33 PM   in reply to rsauve12

    Ah, I can see where something like DV Lock in the camera could mess things up.

     

    Thanks for posting the exact cause of your issue, and glad that things are working fine for you.

     

    Good luck,

     

    Hunt

     
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    Sep 7, 2010 6:48 PM   in reply to rsauve12

    Hate to say it Ron,

     

     

    Read the settings  in the manual, that is the key. You have got to set it to HDV Quality. We have been using the Hv20/30 for over 3 years and no problems.Manually record if you must

     

    Ps. this is an amazing videocamcorder or VTR, it even can play back tapes from the Pro HA-1 or better. There have been some drop outs using the consumer mini tape , better to use the Sony Digital Master at any price.

     

    Message was edited by: Bob Dix

     
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    Sep 19, 2010 11:57 AM   in reply to rsauve12

    Hi...... see you have a problem that iv had.

     

    If i understand what u wanted to say:

    when u want to put your hdv material from tape that u recordet to computer u link camera with wireframe cable and you open premiere and than you clik a capture but in capture window record button is gray and u don know what to do....if that is your problem

    .....this is solution:

     

    go in camera ( whatever camera will be) menu and find I LINK CONVERTER and then shut it off ,that is problem.

    U use i link conv when u want hdv material on tape directly capture to a computer  in dv so then u use i link conv.

    Hope this is solution for your problem

    It was for me.....

     
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    Sep 19, 2010 3:21 PM   in reply to rsauve12

    this is very strange, I had an issue today trying to transfer footage from a cutomers hv 20 ?? to my PC. I could not get it to work at all. tried different drivers. At the end I had to press play via premiere and then record to get it to work.

     

    took a few hours.

     

    Baz

     
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