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Unable to update Illustrator CS5 to v.15.0.1

Aug 14, 2010 2:34 PM

When going through the Adobe updater, I get this error with no solution offered other than to contact customer support in the Adobe updater results box, "Adobe Illustrator CS5 15.0.1 Update

Installation failed". I am on a Mac using Snow Leopard. Never had upgrade issues before this. Any idea what may be the trouble?

2132 Views 3 Replies Latest reply: Norrenturm, Sep 17, 2010 2:47 AM

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1. Askebhansen,

Sep 1, 2010 4:33 AM in reply to artbytar2010

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I get the same error.. Running Mac OS X 10.6.4

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2. privatestaticint,

Sep 2, 2010 5:01 AM in reply to artbytar2010

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Yup, same here too. Not sure how to fix this. OS 10.6.4 as well. Running it on a 2.33 Ghz Core 2 Duo MacBookPro.

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3. Norrenturm,

Sep 17, 2010 2:47 AM in reply to artbytar2010

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Windows 7x64 Update is not applicable

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Unable to update Illustrator CS5 to v.15.0.1

Aug 14, 2010 2:34 PM

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