What do you mean by "crashes"? Freeze/hang, blue screen, error message, program exits? Are there any messages?

I don't know if Bridge uses the 12 gigs of RAM or HD to make the move of Raw files.  If it uses the HD perhaps it can not find enough contiguous space to move 3 files at once.  You may have enough free space, it is just fragmented.  In all your efforts have you tried to defrag and check on availalbe space?  Close programs and delte temp files with some utility first before defragging..

Also, check the PS scratch file, as if computer has been crashing there may be huge temp files there.  They are supposed to be deleted by PS on startup, but not always the case.

It could be video card or driver also.  Make sure drive is updated.

What video card are you using?

It is most likely a underpowered video card, software conflict

not enough ram, too small of a page file, insufficient cache space, fragmented hard drive, or some combination of those.

I am afraid I can not read the crash report either.

It is suspicious that you say the crashes started when you installed Topaz detail2 plugin.

Does it crash if you choose "move file" rather than dragging it?  It may be someting in the OS that casuses the problem.  Just sounds like a memory, hd, or page file problem.

Do you have your computer loaded up with temp files?

You could try to reset preferences by pressing and holding the Ctrl key while starting Bridge.  You should get a reset window, choose all 3 options.

Curt,

Yes, move file also crashed bridge.  But resetting the bridge preferences did that Trick!!!   I will be forever grateful for your help.  I use move and copy photos all the time in Bridge and workflow was awful without it.

Thanks again,

Lois

Hi Mary and colleges!

Have you found a solution !?

For me it´s the same: a brand new win7 x64 notebook and bridge (without any plugins or stuff) crashes or stucks doesn´t matter what I do: takes 2 min for the last piece of accion moving 40 lousy 800 kbit jpegs from one local folder to the next. Tells me in the status bar "no reaccion" if I dare to click during this status onto bridge, the screen turns whitish (transparent"), if I want to quit bridge the bridge-intern "want to end the prozess?!" pop up comes (dialogue boxes more or less well translated guys, this problems takes place in Germany, but our forum is weaker than yours) and than I can force-quit it.

I de-installed anything the whole standart edition cs 5 suite and reinstalled. I got the newest updates, no change... It´s impossible to work, and I need so much to work with brigde. Why didn´t I buy a mac instead, To late now I got a 4 gb  Ati HD 5730 1gb Graphic card equipped laptop with enough drive space and resources. I have no special no special preferences. only that the cache lies on d) with allowance to export the cache to folders, because in the beginning I remember having had problems with a collection of 18000 CR2 files. But no bridge isn´t even allowing me to work with 50 files all smaller than 300 mb. Too bad. Any idea !?

Thanks, Sebastian from cold Germany (global warming is bringing more colths to us)

Also to Bicycle Bastian,

Curt suggested this and it worked for me.

You could try to reset preferences by pressing and holding the Ctrl key  while starting Bridge.  You should get a reset window, choose all 3  options.

He reply is about 5 replies above at this time.

<<But resetting the bridge preferences did that Trick!!!>>

I've tried everything to get rid of this problem, so I said to myself "might aswell reset the bridge preferences; it might 'do the trick' for me too."

How wrong I was!  It worked for all of 4 moves between folders, then back to crashing every time that I try to move or copy images from one folder to another.  All updates are installed as at today.

Why can't Adobe admit that Bridge CS5 is broken?  Bridge CS4 never had any problems moving files on the self-same Windows 7 PC.  So why?

Everything else in Photoshop works as it should.  Like someone said, I was never a great fan of Bridge, but I cannot do without a browser.

If you can't give us a decent one please omit it altogether from Photoshop, cut the price, and let us buy a decent app to replace it.  Or go back to the drawing board with Bridge.  ASAP!

Ian

For all interested parties:

I had exactly the same problems with Bridge crashing (Microsoft message "this application has to quite") on drag'n'drop or move/copy files from one Bridge CS5 folder to another.   I also got  the three "ghost" Bridge icons in the Windows system tray exactly as reported by the original author of this issue.  I'm using a 32bit SP machine with lots of disk, ram, good graphics card, drivers updated, etc.

Hooray!  This troublesome problem was MAGICALLY SOLVED by following the advice of a wise forum contributor to reset Bridge preferences by starting Bridge with the cntrl key down, and checking all popup boxes.  Many thanks and eternal gratefulness!  I hope this goes into the official Adobe troubleshooting FAQ, as it was obviously difficult for several folks to track down.

Robert

Ian,

I hope you have found a solution to the crashing Bridge by now.  For me, the problem emerged again after I had fixed it a while back with the preferences reset.  Once I recalled that solution, I did it again.  Presto once again.

It's troubling, though, that Adobe would let this problem persist, possibly for lots of users regardless of what Windows platform they're on, or what video card they have. The phenomenal architects and programmers at Adobe who can bring us features like the content_aware stuff surely could work through this problem and issue an update.

Robert

I dont think its Topaz. When i bought my new laptop and installed CS4, Bridge

crashed after a while like it always does.

Only my anti-virus was the only other program installed.

Just read the queston and all replies after googling the problem.  I've just uninstalled CS3 and upgraded to CS5 Photoshop.  I'm getting exactly the same probls as noted -- on trying to move or copy files to a new location with Bridge, and this never happened with the previous version.  I'm using Vista, 32 bit, but I also have a laptop 64 bit W7 and I've not tried CS 5 on it yet.

I don't have anything like the techie knowledge most of you guys have  but like some here, I urge Adobe to work on this asap!   So far I'm doing a cumbersome work-around, ridiculous -- to avoid the crash, instead of moving files, I open them in P'shop and save them in the new location.  If I had a huge workload of course this would be an impossible non-solution, but it's OK at the moment because i'm not doing big shoots.

But it's exasperating and a great shame, because P'shop CS5 is so terrific.  I'll keep watching here in case someone comes up with a solution.  Thanks for the discussion.

Brian



Many thanks b-b, actually I've just been working on the Windows 7 64 bit laptop and transferred up to 10 files varying sizes from a few hundred kb to about 8+ mb without it crashing -- it's early days and I'm waiting to see if it continues to work, but at the moment I'm wondering if it's got anything to do with Vista rather than Bridge as such ...   Anyway, I've just defragged the pc and followed the advice here to start Adobe with Ctrl (although that didn't make a difference).

I'll keep watching this space

cheers

Brian

hi folks,

since almost one year by now we`re reading all again and again the same problems. No update eases the pain. Maybe we should start to bother Adobe by coordinated Email-Resquests ?! Or does anybody have another idea how to make them clear that they should take this bug serious ?!

Thanks, Sebastian

Bingo!!   It worked -- both a copy to and a move to, although I've not dared to close the Collections panel yet.  Thanks to you and to all those who replied to my own question as well as to all those who've contributed before I even got CS5 ...

Brian

Exactly the same crash happens with me. Windows 7 64-bit. I try to drag some files out of Bridge into a folder in Windows Explorer and it crashes. This is with the collection panel open, and with an actual collection.

Curt....

Resetting Bridge by pressing and holding down CTRL then checking off all three options did the trick and Bridge is no longer crashing.  However....this wiped out all my Key Words.  This isn't a solution for the long term if Bridge is going to have to be reset periodically.  I can reset the work flow but there were thousands of pictures who had key words attached to them.

I have Light Room 4.  I do not know how to use it but are there these crashing problems with LR?  If LR doesn't crash then I will learn to use and switch over.   Comments.