Many folk seem to have issues, when attempting to install Adobe products. This is a checklist of things to do, prior to attempting to install. It's general, and covers most Adobe programs.
I'd like to add another thing to check on - corrupt fonts!
Jeff Bellune just shared some info that these can halt the installation of Premiere, and you can also have too many fonts installed in the system.
Something to think about, and news to me.
Hope that helps others,
As this is a general Adobe installation checklist, and if nothing works, it might be time to contact Adobe directly. Support for installation issues is free, but now that CS5 is out, I cannot comment on whether your issues with CS4 will be supported at all.
Good luck, and sorry that nothing helped.
One other thing to consider, when installing some of the larger Adobe programs, like PrPro, PrE, Photoshop, Illustrator, etc., is that you have enough defragmented free space on your C:\ for the installation. Whatever the stated minimum is, I would multiply that by 4x, as the minimum is basically what is needed to just install, but not to run the programs.
For a program, such as PrE, or PrPro, I would recommend at least 60GB of defragmented free-space, and more is not a bad thing. As HDD's get to about 70% of capacity, they slow down. That performance hit increases toward 100% capacity, where catasthropic failue can occur. Never fill up your HDD to 100% capacity.
1)I would like to know that how are u installing the software, Is it through downloaded folder or any media.If it is through media(DVD) then , you can copy paste the complete folder on your hard drive and then try to install again.The best place would be Desktop.This could be an issue with the bad sector on the media.
2)Register the windows installer.
3)Create a new user account as admin and then try to install from that account.
Try the above step one by one and see if it works.And possible, put the screenshot of this error message.And let me tell you that it is not specifically adobe error, it can occur with any software installation.
I want to add another thing to be concerned with - other Adobe programs running, while you are attempting to install. Some, like Adobe Bridge will likely not show on the Desktop, but you can shut them down in Task Manager. Do this first, and check carefully for any other Adobe programs running in the background. Shut them all down. Then install.
Back in the "old days," most programs would install from Safe Mode, so many of the issues did not exist, as nothing else was loaded. Now, most programs will not install from Safe Mode, so one has to do some behind the scenes tweaking.
Here are a few links which might be helpful for quick reference:
http://kb2.adobe.com/cps/862/cpsid_86215.html - Error message when installing Premiere Elements on Windows XP (non-English OS)
http://kb2.adobe.com/cps/863/cpsid_86374.html - Install Adobe Premiere Elements 9 | Windows | Mac
http://kb2.adobe.com/cps/862/cpsid_86251.html - The message " A reduced set of content has been installed is displayed in Adobe Premiere Elements on Windows"
http://kb2.adobe.com/cps/858/cpsid_85843.html - Troubleshoot installation problems Adobe Premiere Elements 9 Windows
http://kb2.adobe.com/cps/858/cpsid_85844.html - Troubleshoot installation problems Adobe Premiere Elements 9 Mac OS
Hope having all these links handy in single page will help the users..
There is another consideration, when installing some Adobe applications. Some of these, like PrElements and Encore, have additional functional content.
With the download versions, there are usually separate files, which must be Unzipped, to be installed, like with the program. Note: with many programs now, there are four files in the download, two EXE files and two 7z (the archived files), and one does NOT have Unzip the archives, as the EXE files will do that for you. With older installation schemes, one did not have the separate EXE files, and one then needed to Unzip the 7z files, to access the executable files, so this will depend on which version, of which product you are installing.
The important part of the installation is that the program (the core application) MUST be installed before any of the functional content can be installed. The functional content cannot be installed until the program has been successfully installed.
Also, many products ship with both a Mac and a PC version on the discs. As an example PrE 9 ships with four (4) DVD's, two for the Mac, and two for the PC. One MUST choose the platform, and then install the program first. Once done, they would then insert the appropriate Functional Content disk and install that. One CANNOT install the Content first - the program MUST be installed first - then the Content. Many errors arise, because the user is trying to install the wrong platform version, or trying to install the Content before the program. Both of those methods is wrong. If one gets error messages, this would be the first thing to check - are you trying to install for the correct platform, and are you installing the program first?
Same exact issue with creative suite 5.5 - spent 2 days on this now
it gets to complete download then says not enough room for extraction - I have vista - 140 GB free on C and 300 GB free on D
have done all the suggestions - that I can find - no go- just does the same thing
will not let me delete and try to download to a jump drive - automatically goes back to about 90 percent down then freezes on extraction and gives 101 error again
I would really like to trial this before I buy it - in fact will not buy if I can not trial
First, the extraction of the downloaded file takes a lot of HDD real estate, and the installation should go smoothly on C:\, but you might need to Extract to your D:\ and then install to C:\, where most Adobe programs really want to be installed.
From the error message, it sounds like there is not enough room. Also, consider that at about 70% of capacity, the HDD will slow down, and that slow-down will increase, as capacity is neared. Capacity should never be reached, as catastrophic failure can possibly result.
If one is installing from physical media, and it has become damaged, or ceases to function properly, these "tricks" might be helpful:
While none is guaranteed to fix things, they have worked for me, and for many others.
If one is downloading Adobe programs, and especially the trials, then get error messages from the Adobe Download Assistant, this Adobe KB Article might be helpful: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html
If one has received an Error 6, or 7, then this Adobe KB Article might be useful: http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
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