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isaac11salazarCommunity Member
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Photoshop CS3 crashes upon open/new file everytime

Apr 6, 2009 7:09 AM

I have a Photoshop CS3 and have been using it daily since purchasing in August 2008.  Never had any issues until now.  Photoshop will load but when I try to open a file or create a new file, photoshop crashes....please help.

 

Macbook Pro - purchased August 2008

Version 10.5.6

2.4 Ghz Intel Core 2 Duo

2 GB 667 MHz DDR2 SDRAM

  • Neil Keller
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    Neil Keller,
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    Apr 6, 2009 8:34 AM
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    Isaac,

     

    Any kind of file? Files with fonts? Did you do any maintenance? Did you change anything on your system (hardware/software/OS)? Are these files with fonts? Did you check for font corruption or duplication?

     

    How much scratch disc space do you have? How much file storage space?

     

    Please get back to us. Thanks!

     

    Neil

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    isaac11salazar,
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    Apr 6, 2009 8:44 AM
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    Thanks for your reply back,

     

    Any file type crashes.  As soon as I click New File, it crashes...doesn't

    matter what type of file.

    Opening any and all file types, PSD, JPEGS, etc, it crashes immediately.

    I just updated to Photoshop 10.0.1 five minutes ago, and still crashes.

    I haven't done any main maintenance or changes to OS.  I keep my system

    updated.

    I have over 100GB of free space...I'm not sure where to check scratch space.

     

    It's worked fine last on Saturday, shut down as normal, no issues. Tried to

    use it on Sunday,

    and began crashing ever since.

     

    Isaac

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Apr 6, 2009 1:40 PM
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    Does it crash when you hit command-N, or after you OK the dialog?

     

     

    Try changing your default printer to something else.

    (the printer data is initialized when a document is created)

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  • pathblaster
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    pathblaster,
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    Apr 6, 2009 1:43 PM
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    Have you simply tried resetting your Photoshop Preferences?

    Try holding down the Option-Shift-Command keys as you launch Photoshop, and say yes when it asks if you want to reset the Photoshop Settings file.

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    isaac11salazar,
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    Apr 6, 2009 1:45 PM
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    Yes, i've deleted the com.adobe.preferences.plist already

    I've uninstalled and reinstalled

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    Buko.,
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    Apr 6, 2009 2:23 PM
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    isaac11salazar wrote:

     

    Yes, i've deleted the com.adobe.preferences.plist already

     

    that is not the preferences.

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    isaac11salazar,
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    Apr 6, 2009 3:47 PM
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    It will load completely.  It will load just fine, and can sit idle with no

    issues, as soon as I try FILE>NEW or FILE>OPEN, or go to a psd/jpg file and

    click to open with photoshop, the file will load and then crash.

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    isaac11salazar,
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    Apr 6, 2009 3:48 PM
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    where are the preferences then

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  • Currently Being Moderated
    Buko.,
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    Apr 6, 2009 4:01 PM
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    Read post 4 on how to delete the Prefs

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    isaac11salazar,
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    Apr 6, 2009 4:10 PM
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    Yes, I had tried that already from someone else's forum..I just did it

    again, and still crashing

     

    Please help...I need my photoshop

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    Buko.,
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    Apr 6, 2009 4:36 PM
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    Does it crash in a new user?

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    isaac11salazar,
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    Apr 6, 2009 5:28 PM
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    Yes...

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    Buko.,
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    Apr 6, 2009 5:43 PM
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    At this point I would do an Archive and install of the system.

     

    I don't know what to say CS3 works fine in Leopard but I'm using a G5.

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    isaac11salazar,
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    Apr 6, 2009 5:47 PM
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    Why would it work one day, and not the next.  I've done a hard uninstall,

    adobe clean system, and re-installed to no avail?

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  • Currently Being Moderated
    Buko.,
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    Apr 6, 2009 5:57 PM
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    that's why I suggested an A&I of the system. there seems to be corruption somewhere, the new user has it too and you just reinstalled Photoshop.

     

    isaac11salazar wrote:

     

    Why would it work one day, and not the next.  I've done a hard uninstall,

    adobe clean system, and re-installed to no avail?

     

    Sh!t happens!

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  • Currently Being Moderated
    isaac11salazar,
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    Apr 6, 2009 6:02 PM
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    I'm pretty good with figuring out stuff, but I'm not familiar with doing an

    A&I of the system...please explain how.

     

    Thanks

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  • Currently Being Moderated
    Buko.,
    Community Member
    Apr 6, 2009 6:19 PM
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    Boot from the system install disk for the computer.

     

    A&I = Archive and Install, this will keep all your apps and settings but will give you a fresh system and user account.

     

    go through the install from the booted system install disk. and when you get to choose disk it will caution you, at this point click on options and choose Archive and install.

     

    I hope this gets you back on track

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  • Currently Being Moderated
    isaac11salazar,
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    Apr 7, 2009 11:44 AM
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    FINALLY....It looks like I figured out the problem.  I downloaded an

    AVerVision software this weekend for remote access to our security cameras.

    Somehow, the AVerVision TWAIN file attached itself to the Photoshop CS3

    Plug-in for Import/Export.  Why or how this happened is beyond me, but once

    I moved the TWAIN file Photoshop began working seamlessly once again.

     

    Thanks for all the help!

     

    Isaac

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  • Currently Being Moderated
    isaac11salazar,
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    Apr 7, 2009 11:45 AM
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    FINALLY....It looks like I figured out the problem.  I downloaded an

    AVerVision software this weekend for remote access to our security cameras.

    Somehow, the AVerVision TWAIN file attached itself to the Photoshop CS3

    Plug-in for Import/Export.  Why or how this happened is beyond me, but once

    I moved the TWAIN file Photoshop began working seamlessly once again.

     

    Thanks for all the help!

     

    Isaac

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Apr 8, 2009 10:22 AM
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    TWAIN drivers are automatically picked up by the TWAIN plugin.

    And you should contact AVerVision about their buggy TWAIN driver.

     

    (buggy drivers are why we no longer install the TWAIN plugin by default -- too many bad drivers, and no way for Photoshop to know until they crash)

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  • QuietAnya
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    QuietAnya,
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    Feb 19, 2010 7:29 AM
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    Thanks for the post. Switching the default printer appears to

    have solved the problem.

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  • VvravuunvV
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    VvravuunvV,
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    Aug 25, 2010 1:26 PM
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    I've tried everything listed on here, but it's still crashing!!

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  • clsocg1
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    clsocg1,
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    Aug 31, 2010 12:23 PM
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    I am having the same problem. Photoshop (also Illustrator and InDesign) keeps crashing. I have tried all the suggested fixes. Have reinstalled TWICE. Please help!!!

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  • Currently Being Moderated
    Tai Lao,
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    Aug 31, 2010 9:20 PM
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    clsocg1 wrote:

     

    I am having the same problem…

     

    Also in CS3?  This thread is about CS3 crashing. 

     

    If you are on CS3, please give details about your setup.  If you are on a different version, please start a new thread.

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  • solarken
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    solarken,
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    Oct 9, 2010 12:47 PM
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    I am on CS3 and I am having the same issue. 

     

    I cannot get PS to open a file and have done all in this list.  I don't think the TWAIN is an issue but that is the one thing I do not know how to look for...

     

    I need PS to work and have lost a client with this problem.  Adobe will not support it and told me to buy CS5.  I have so little money or I would have it already...

     

    I need this program to make money.  It worked one day and poof not the next.  I do remember an Adobe update happening in Camera RAW I think it was.  I had postponed the update till I was done with a project.  After I was done i installed it before starting a new project the next week.  When I went in to start that I could not open a file and have been stuck since...

     

    Any new ideas will save my life and business if the fix it!

     

    3 full uninstalls and reinstalls have been done now.  I was told that would reset everything and get me running but it has not..

     

    Thank you for listening and for amy help..

     

    K

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  • solarken
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    solarken,
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    Oct 9, 2010 12:49 PM
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    I am on CS3 and I am having the same issue.

     

    I cannot get PS to open a file and have done all in this list.  I don't think the TWAIN is an issue but that is the one thing I do not know how to look for...

     

    I need PS to work and have lost a client with this problem.  Adobe will not support it and told me to buy CS5.  I have so little money or I would have it already...

     

    I need this program to make money.  It worked one day and poof not the next.  I do remember an Adobe update happening in Camera RAW I think it was.  I had postponed the update till I was done with a project.  After I was done i installed it before starting a new project the next week.  When I went in to start that I could not open a file and have been stuck since...

     

    Any new ideas will save my life and business if the fix it!

     

    3 full uninstalls and reinstalls have been done now.  I was told that would reset everything and get me running but it has not..

     

    Thank you for listening and for any help..

     

    K

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Oct 9, 2010 3:49 PM
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    Open AND New?  Then most likely the cause is your default printer driver.

     

    Also, of course, make sure you have all the updates installed.

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  • solarken
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    solarken,
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    Oct 9, 2010 3:56 PM
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    Chris,

     

    Yes on both. I can change the printer in OS pref and it makes no change. Is there a place in PS to do that? I have not found it. Won't let me look at print or page properties with no file open.

     

    Thanks,

     

    K

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Oct 9, 2010 4:04 PM
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    OS pref would be the place to do it.

    Darn.

     

    Ok, if you can post the crash log, I can take a look and see if it identifies the cause.

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  • solarken
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    solarken,
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    Oct 9, 2010 4:07 PM
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    Ok, I'll go make it crash and post.

     

    K

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  • solarken
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    solarken,
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    Oct 9, 2010 4:18 PM
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    Chris,

     

    Here it is... and I changed the printer again before i did this...

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

    <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0" build="10.0 &#40;10.0x20070321 20070321.m.1480 2007/03/21&#58;16&#58;39&#58;00 cutoff; m branch&#41;,  ©1990-2007 Adobe Systems Incorporated">

          

     

    I see and HP TWAIN in there but I have used that hundreds of times and have made no changes to those drivers...

     

    Thank you,

     

     

    K ;^p

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  • solarken
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    solarken,
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    Oct 9, 2010 4:25 PM
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    This is from Illustrator, Same issue

     

     

     

    K ;^p

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  • solarken
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    solarken,
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    Oct 9, 2010 4:29 PM
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    This is from Illustrator, Same issue

     

     

     

    K ;^p

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Oct 9, 2010 4:56 PM
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    I kinda need the whole report, either the MacOS report or the Adobe report.

     

    And Illustrator may or may not be the same cause (we don't share code).

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  • solarken
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    solarken,
    Community Member
    Oct 9, 2010 5:16 PM
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    Ok. That was Adobe as far as I know.

     

    Where is what you want going to be?

     

    Thanks,

     

    K

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  • Chris Cox
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    Chris Cox,
    Adobe Employee
    Oct 9, 2010 7:34 PM
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    In the details of the Adobe crash report, or the Apple crash report.

    Should be several hundred lines long.

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  • solarken
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    solarken,
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    Oct 9, 2010 7:37 PM
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    Ok. It was. I'll post another way. May have been cut off. I posted to Very long files.

     

    K

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  • solarken
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    solarken,
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    Oct 11, 2010 12:12 PM
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    I do not know why this is not showing up in the post????

     

    This is from Console today;

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f2e0: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f660: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f770: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:29 AM     Adobe Photoshop CS3[445]     *** __NSAutoreleaseNoPool(): Object 0x2d73230 of class NSCFNumber autoreleased with no pool in place - just leaking

    10/11/10 11:00:40 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x2d13890: Non-aligned pointer being freed (2)

    10/11/10 11:00:40 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:41 AM     Adobe Photoshop CS3[445]     *** __NSAutoreleaseNoPool(): Object 0x259ec510 of class NSThread autoreleased with no pool in place - just leaking

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicPanel is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:49 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     file://localhost/Applications/Adobe                    P

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicPanel is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:12 AM     Adobe Crash Reporter[477]     Process Id:

    10/11/10 11:01:12 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:12.923 Adobe Crash Reporter[477:903] Process Id:

    10/11/10 11:01:12 AM     Adobe Crash Reporter[477]     445

    10/11/10 11:01:12 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:12.927 Adobe Crash Reporter[477:903] 445

    10/11/10 11:01:16 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     reproStepsString:

    10/11/10 11:01:16 AM     Adobe Crash Reporter[477]     (null)

    10/11/10 11:01:16 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:16.419 Adobe Crash Reporter[477:903] (null)

    10/11/10 11:01:28 AM     com.apple.launchd.peruser.501[167]     (Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]) Exited: Terminated

     

    K ;^p

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  • Chris Cox
    Currently Being Moderated
    Chris Cox,
    Adobe Employee
    Oct 11, 2010 1:25 PM
    Report

    That's not the crash log, and you just posted it to 2 different topics.

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  • solarken
    Currently Being Moderated
    solarken,
    Community Member
    Oct 11, 2010 1:29 PM
    Report

    OK, I new to Mac when it comes to this stuff...  Where do I find the crash Log?  And this is the 3rd reinstall after using Adobe installer to uninstall this items... Comes up as successful install at the end of each .....

     

    K ;^p

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  • Chris Cox
    Currently Being Moderated
    Chris Cox,
    Adobe Employee
    Oct 11, 2010 1:48 PM
    Report

    The crash log is the detailed (and long) part of the crash report you send to Adobe, available in the crash report dialog before you send it in.

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  • solarken
    Currently Being Moderated
    solarken,
    Community Member
    Oct 11, 2010 1:51 PM
    Report

    OK, I sent that Saturday but will crash it now and send a fresh one...

     

    K ;^p

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  • solarken
    Currently Being Moderated
    solarken,
    Community Member
    Oct 11, 2010 1:51 PM
    Report

    This is from just now....

     

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

    <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0" build="10.0 &#40;10.0x20070321 20070321.m.1480 2007/03/21&#58;16&#58;39&#58;00 cutoff; m branch&#41;,  ©1990-2007 Adobe Systems Incorporated">

          

     

    K ;^p

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  • Chris Cox
    Currently Being Moderated
    Chris Cox,
    Adobe Employee
    Oct 11, 2010 1:53 PM
    Report

    That looks like the first 3 lines.

    There should be several hundred more....

     

    At least it tells us that you are using 10.0.0, and haven't installed the 10.0.1 update.

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  • solarken
    Currently Being Moderated
    solarken,
    Community Member
    Oct 11, 2010 1:55 PM
    Report

    Odd... Its several 100 lines long in the email in my sent folder... ????  I'll try to login to post it... But i dont know how to find where I've been chatting with you.  It's not in my post...

     

    K ;^p

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  • solarken
    Currently Being Moderated
    solarken,
    Community Member
    Oct 11, 2010 2:02 PM
    Report

    Found this one.  I will use the other post.

     

    Looks like if sent in email it will only post a few lines but in here on the other post I got it all up...

     

    K

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