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DGR2
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Image not displayed in WebHelp output

Oct 4, 2010 4:41 AM

Hi,

 

I've updated two images in my project file (image92.gif and image93.gif) with new images. In the source file, everything looks great. In my output, I see empty spots where these images should be.

 

In the source file directory, the images do appear. Any idea why they're not being displayed?

 

Thanks very much,

DGR2

266 Views   3 Replies   Latest reply: DGR2, Oct 17, 2010 11:46 AM
 
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  • Karen at WDT
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    1. Karen at WDT,
    Oct 13, 2010 6:24 AM   in reply to DGR2
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    I am having the same issue.  Did you ever find a solution?

     

    I have tried deleting and then re-importing the images, but they never end up included in the project.

     

      K

     
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  • perttime
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    2. perttime,
    Oct 15, 2010 5:28 AM   in reply to Karen at WDT
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    When I want a new image in the help, I start by manually placing the image file in the help project's "Images" folder with Windows Explorer (where ever you normally put the pictures). Inserting images from there to help topics seems to work perfectly for me.

     
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  • DGR2
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    3. DGR2,
    Oct 17, 2010 11:46 AM   in reply to perttime
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    Hi all,

     

    I erased the original images and re-inserted the new images. Now things are fine.

     

    Best,

    DGR

     
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