Skip navigation
Currently Being Moderated

AdobeCaptivateReviewer.air “Loading failed”

Oct 17, 2010 8:31 PM

What I’m trying to do: Adding Notes while Reviewing Captivate Projects (Using a Solo Review to Edit Adobe Captivate Projects Faster)


Problem: When I try to load the .crev file into AdobeCaptivateReviewer.air, I get this error dialog box: “Loading failed. User does not have required privileges. Ensure that the user is part of application owner group.”


What settings do I need to make to give myself the required privileges and to become part of the application owner group?


My Specs:  Mac OS X, Adobe Captivate 5 for Mac, Ceptivate Reviewer.air (ver 2.0)


Thanks in advance from an eager and grateful Captivate 5 beginner. 

  • Currently Being Moderated
    Oct 19, 2010 1:44 AM   in reply to FCnoobie

    Hi There,


    Please refer to this article and let know whether this resolved your issue.



    Mark as:
  • Currently Being Moderated
    Dec 8, 2011 1:44 PM   in reply to M_Anand

    I tried the approach in the article without any luck. Once I got to the section "Add users as members the the application group" I keyed in the code and then it asked for a pasword. At that point, Terminal would not let me key anything in. Looks like this thread is more than a year old. Does anyone have a fix that is clearer or simpler than this one? Or can you tell me what I am doing wrong?


    Captivate 5.5, Mas OS 10.7.2

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points