Skip navigation
12345Katie
12345KatieCalculating status...
Currently Being Moderated

cannot check boxes in Global Storage Settings

Oct 25, 2010 11:19 PM

When I go to the Global Storage Settings panel online I am unable to check the box "Allow third party Flash content to store data on your computer"

Because of this I can not use many Websites that require flash. I can use youtube and hulu, but not pandora or tv websites like comedy central.

I have the latest version of Flash, and this happens in any Web browser (Safari, Firefox, Chrome) that I try. I am on MAC OS X.

 

Any help please!

  • Pat Willener
    Currently Being Moderated
    Pat Willener,
    Community Member
    Oct 25, 2010 11:33 PM
    Report

    Unfortunately there are no regular Mac experts here on the forum.

     

    On Windows, this problem can be resolved by deleting the folders where these settings are kept (%APPDATA%\Adobe\Flash Player and %APPDATA%\Macromedia\Flash Player).

     

    I have no idea where these things are kept on a Mac; perhaps the Admin Guide can tell you http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_gu ide.html

    |
    Mark as:
  • 12345Katie
    Currently Being Moderated
    12345Katie,
    Community Member
    Oct 25, 2010 11:56 PM
    Report

    Thanks! I was able to find the solution by browsing other discussions. It's basically the Mac equivalent to what you mentioned. For Macs the folders are located in:

     

    Library/Caches/Adobe and Library/Preferences/Macromedia

     

    I trashed the Flash Player folders in both those places and now all the Websites I was having problems with are working. Funny I never even had to go back to the Global Storage Settings and check the "allow third party..." box.

     

    Thanks to all the older posts on this issue! I have had this problem for over a year and am sooo happy to have fixed it!

    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    Pat Willener,
    Community Member
    Oct 26, 2010 12:03 AM
    Report

    Thank you for the feedback, and posting the Mac location of that folder/directory; it may help another user with the same situation in the future.

    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points
Choose your region
Security Contact Adobe Report piracy EULAs Permissions and trademarks Careers

Copyright © 2012 Adobe Systems Incorporated. All rights reserved.

Reviewed by TRUSTe: site privacy statement

Use of this website signifies your agreement to the Terms of Use and Online Privacy Policy (updated 07-14-2009).