3 years and the 'submit by e-mail' problem still persists - Our company uses OpenText FirstClass as the mail system. I have LiveCycle 8 and submit buttons work perfectly through Outlook. However this is not a viable option. Would be nice if Adobe could make this work with other mail clients. Any solutions???
Hey,
I have one question... Are you opening the forms through Internet Explorer?
We have it set up where we keep a list of our available forms on our intranet. Users would open the form through a hyperlink on the list. We found we were having issues as well.
Both email submit buttons (the default one and one we created) were trying to open Outlook Express. We use Novell Groupwise.
The solution turned out to be changing "Programs" under Internet Options on I.E.
Email was set to Outlook. Once we switched it to Groupwise. No problem.
Hope that is of some help.
D.
I had a similar problem and finally realized that it had something to do with having 2 Outlook profiles loaded on my computer. Even though I was logged into my personal email profile, the file was being stored in the second profile’s outbox. As soon as I logged into the alternate profile, the form was sent.
I'm having the same problem everyone else is. I'm using Mozilla Thunderbird as my e-mail client, and when I click on "submit" in a form I created in Live Cycle, I get a dialog box asking me whether I'm using an e-mail program on my local computer, or web mail. No matter which option I choose, nothing happens. I get the same results whether I view the form in Reader or Acrobat. I have Thunderbird set as my default e-mail client in Internet Options. Just out of curiosity, I switched it to Outlook and it worked okay -- except that I don't have e-mail set up in Outlook, and I would have had to set up an account, etc.
Since there are so many people not using Outlook or Outlook Express these days, I can't believe the developers of Live Cycle still haven't solved this problem after something like three years.
I was having the same problem. The email wouildn't submit from Reader. From another forum I discovered the following. "If you are trying to submit the entire PDF and not just the data, then the form has to be rights enabled for save before it will work on Reader. Look under the Advanced menu on Acrobat Professional." I just tried it and it works.
Dear "Bob14221".
You are truly genius!!. I have stuck with this same problem "This operation is not permitted." for 2 days. However, finally, I have solved the problem by your advice.
THANK YOU SOOOOOOO MUCH!!!!!
Have you managed to get this one sorted? If not, can you explain what problems you are experiencing as there are several topics on this page. Are you trying to return the data along with the pdf or are you tring to send it as xml? or is it that you just cant get the reader to recognise notes as your email client?
Hi - Using Adobe Acrobat 8 Profession for the Mac. I'm having a submit by email problem. I followed the instructions (perfectly) and keyed in (where it says URL): mailto: (and put the email address here). What I get when I test the form is a box that says....The SendMail doesn't know how to talk to your default mail client. Select a different mail application to us. I have tried my gmail account and my work which is an education account. Nothing works.
Help.
Hi
I had the similar issues with Adobe LiveCycle Designer 8 so I found the following and problem gone..... ![]()
Hi
I had the similar issues with Adobe LiveCycle Designer 8 so I found the following and problem gone..... ![]()
George, I'm having problems too and about to post on the forum.
However I can get my form returned as a filled out pdf (but only from certain recipients, depending on their email client it seems).
When you create a new button, double click on the button and go to the actions tab, choose 'submit a form' from the popup and click 'add' (I know you've done all this already) .
Obviously enter the url (mailto:xxx) but check the "PDF the complete document" instead of the default "FDF include". Click OK.
That should see your form returned as a pdf document and not as data.
It just seems ridiculous to me that only certain recipients using certain email clients, can return the form!
hugh
I have created a form with a submit button in Acrobat Professional 9, and sent it out.
I can get a successful completed form pdf by way of reply but ONLY from some customers.
From what I have read above, this may be to do with the customer's email client (it doesn't reply if the user is on Windows Mail for example: a message saying "operation failed" comes up when the submit button is clicked).
I am desperate to solve this on behalf of a client and already have egg on my face.
Can anyone advise as to how I can get a reply from ALL recipients of the form?
hugh
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