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Update 15.0.2 failed

Dec 2, 2010 3:03 AM

  Latest reply: borys_k, Aug 6, 2011 8:20 AM
Replies 1 2 Previous Next
  • tegid 0
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    40. tegid 0,
    Dec 5, 2010 1:02 AM   in reply to knoxautoguy
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    On the last point you can disable Illustrator from the preferences pane of Update Manager, so at least this won't bother you.

     
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  • knoxautoguy
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    41. knoxautoguy,
    Dec 5, 2010 5:07 AM   in reply to tegid 0
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    Thanks!  I hadn't thought of that. Sometimes even the simplest of

    solutions can escape me.  At least now the update application won't be

    pestering me till the problem is fixed (or I upgrade to the next

    version, which is more likely).

     
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  • g4zilla
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    42. g4zilla,
    Dec 5, 2010 7:06 AM   in reply to g4zilla
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    OK, update: What I did: Uninstall (I chose to delete preferences as well), restart, empty trash, install, restart, run the updater. Done!

    Thanks again!

     
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  • Mark Douma
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    43. Mark Douma,
    Dec 5, 2010 8:40 AM   in reply to Wade_Zimmerman
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    The installer uses AuthorizationExecuteWithPrivileges() to execute with root-user privileges. In other words, it has permission to do whatever it wants. Hence, it's not going to fail because of a "permissions problem".

     
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  • Nini Tjäder
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    44. Nini Tjäder,
    Dec 5, 2010 10:17 AM   in reply to knoxautoguy
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    Then you will probably have to wait about approximately another year until the next update if we are talking CS6...

     
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  • allmusics
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    45. allmusics,
    Dec 5, 2010 11:46 AM   in reply to Nini Tjäder
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    I'm sorry but this is why a lot of us are getting cheesed off with Adobe. I've repaired permissions on my Snow Leopard Mac OS X, uninstalled the HTML5 AdobeLabs update and restarted but I still have no joy. There's no way I'm going to uninstall and re-install Illustrator - there's no good reason why I should have to go through that. Adobe best fix this for Illustrator 15.0.3 or I won't be bothering with CS6. Investigate and fix the problem Adobe, don't push the issue onto your loyal users, or they won't stay loyal for long. (annoyed!)

     
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  • jimhere
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    46. jimhere,
    Dec 5, 2010 2:52 PM   in reply to allmusics
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    I posted above how removing the html5 files (and replacing with original pre-html5 files) worked for me.

     

    I also successfully updated to 15.0.2 on my other machine (laptop). Since the laptop never ever had the html5 pack, there was no issue at all with the update.

     

    Anyway, those 2 installation experiences are why I believe it was that html5 stuff. Odd that the illustrator guys didn't know about Illustrator's html5 pack...

     
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  • Nini Tjäder
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    47. Nini Tjäder,
    Dec 5, 2010 3:06 PM   in reply to allmusics
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    This is a User to User forum - you do not talk directly to Adobe here if you thought so.

     

    Replace the html5 files as per linked description in the the thread with the original ones. Should work. Worked on my 2nd machine with the Master Collection. If that doesnät work - or if you do not do it according to described procedures - uninstalling and reinstalling is your best bet. If you cannot update to the 15.0.2 update you will probably not be able to update to later updates either, particularly if you leave the html5 files in.

     

    The good reason to deinstall and reinstall is that you will be able to update.

     
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  • raaalfff
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    48. raaalfff,
    Dec 5, 2010 4:10 PM   in reply to Joerg Klaus
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    same thing happened to me. i first removed the html 5 pack, didn’t work. time-machined back to september 01, since i installed html 5 pack in mid september, update still failed. i then tried my luck with the june backup and it worked! took about five minutes, another two minutes to get my preferences and custom stuff.

     

    try this before re-installing the whole cs. good luck

     
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  • jeffyerkey
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    49. jeffyerkey,
    Dec 5, 2010 6:14 PM   in reply to Kris_Nyreen
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    Same issue here as well.

     

    -- Jeff Y.

    San Francisco, CA

     
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  • bhatnaga
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    50. bhatnaga,
    Dec 6, 2010 3:17 AM   in reply to jeffyerkey
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    Hi,

     

    All those who are still facing this issue, please do the following:

    Create a blank file named ribs3debug without any extension(very important make sure not extension is there by right clicking and seeing file's property or info) in the folder %temp% on win and /tmp on mac. Delete the patch log files (*.log.gz) inside the \Program Files (x86)\Common Files\Adobe\Installers on win and /Library/Logs/Adobe/Installers on mac and run the patch again. When patch fails post the log file generated above here.

     

    Before seeing any logs from the brief error logs that I see in the post here, it seems that checksum of some file is not matching or some file is missing.

     

     

    Thanks,

    Anirudh

     
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  • Nini Tjäder
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    51. Nini Tjäder,
    Dec 6, 2010 1:04 AM   in reply to raaalfff
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    You cannot just remove the html5 pack files - you also need to restore same files to the original in their original destinations. You were supposed to backup those before installing the html5 pack. You need those backuped files to be able to revert and restore.

     
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  • NetHawky
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    52. NetHawky,
    Dec 6, 2010 5:11 AM   in reply to Joerg Klaus
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    +1 (english version on a german Win7 OS with HTML5 kit). Such things can happen, but it would be nice to see Adobe taking care of it. Also: in the updater a "don't bother me again with this (failed) update" option would be something to consider for future versions. In general I think Adobe is more focussed on selling upgrades than keeping customers happy on existing version. I guess they have to pay some bills too, however, I've never had a CS version without at least one application having constantly any kind of problem.

     
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  • NetHawky
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    53. NetHawky,
    Dec 6, 2010 5:19 AM   in reply to bhatnaga
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    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    RIBS version: 3.0.122.0
    Win OS version: 6.1.0.0  Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 626.332 miliseconds (0.626332 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup
    Updating media info for: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    [    1984] Mon Dec 06 14:17:57 2010  INFO
    Supported RIBS version range: [0.0.66.0,3.0.122.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    ______ Verify Dependency Subscribers ______
    [    1984] Mon Dec 06 14:18:02 2010  INFO
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
    Action string for  {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    [    1984] Mon Dec 06 14:18:03 2010  INFO
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    Calling the custom action code for pre-install for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC}
    ::START TIMER:: [Payload Operation :{EA4B7009-6FAC-41b1-BBB6-E76680C924DC}]
    [    4592] Mon Dec 06 14:18:03 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    [    4592] Mon Dec 06 14:18:04 2010  INFO
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    [    4592] Mon Dec 06 14:18:13 2010 ERROR
    55 Command ARKPatchCommand failed.
    [    4592] Mon Dec 06 14:18:13 2010  INFO
    Completing installation for payload at C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    [    4592] Mon Dec 06 14:18:13 2010 ERROR
    55 Error rolling back command ARKPatchCommand
    [    1984] Mon Dec 06 14:18:19 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{EA4B7009-6FAC-41b1-BBB6-E76680C924DC}] took 16032.3 miliseconds (16.0323 seconds) DTR = 32.1849 KBPS (0.0314306 MBPS)
    User specified overrideFile:
    Calling the ROLLBACK custom action code for pre-install for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [    1984] Mon Dec 06 14:18:21 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    1984] Mon Dec 06 14:18:21 2010 ERROR
    The following payload errors were found during install:
    - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
    [    1984] Mon Dec 06 14:18:21 2010  INFO
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 25416.6 miliseconds (25.4166 seconds) DTR = 20.4591 KBPS (0.0199796 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ERROR: 55 Command ARKPatchCommand failed.
    ERROR: 55 Error rolling back command ARKPatchCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed

    Search the same string above to find when the error occured.
    ---------------------------------------------------------------------- ---------------
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

     
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  • bhatnaga
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    54. bhatnaga,
    Dec 6, 2010 6:31 AM   in reply to NetHawky
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    Hi 1NetHawk,

     

    You did not place the ribs3debug file(no extension) in %temp%. Make sure it has no extension by right clicking on it and then select properties. This is not full log. Please place the file and post the logs again.

    Thanks,

    Anirudh

     
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  • NetHawky
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    55. NetHawky,
    Dec 6, 2010 6:37 AM   in reply to bhatnaga
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    I did place that file (without extension) in the %temp% ob my user account, but forgot, that while installing I'm on the admin account. So I placed the file there too und restarted the update. It failed again, here is the log file:

     

    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    RIBS version: 3.0.122.0
    Win OS version: 6.1.0.0  Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 370.061 miliseconds (0.370061 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup
    Updating media info for: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    [    4520] Mon Dec 06 15:35:56 2010 DEBUG
    InstallerSession.CreatePayloadSession: Checking for unsupported payloads
    [    4520] Mon Dec 06 15:35:56 2010  INFO
    Supported RIBS version range: [0.0.66.0,3.0.122.0]
    [    4520] Mon Dec 06 15:35:56 2010 DEBUG
    ______ InstallerSession.CreatePayloadSession: Checking session payloads ______
    [    4520] Mon Dec 06 15:35:56 2010  INFO
    ----------------- CreatePayloadSession: machine is x86 ---------------
    [    4520] Mon Dec 06 15:35:56 2010 DEBUG
    InstallerSession.CreatePayloadSession: Load PDB
    [    4520] Mon Dec 06 15:35:57 2010 DEBUG
    ______ InstallerSession.CreatePayloadSession: Checking incompatible payloads ______
    ______ GetIncompatiblePayloadBuildsInstalled ______
    ______ InstallerSession.CreatePayloadSession: Checking already installed payloads ______
    {0061DED1-0204-44C5-B6E0-FAD6AA00E320} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll
    {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5
    {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86
    {03AA8100-8A65-11DF-9F66-0013724DD917} DeviceCentral_3.0.1_AdobeDeviceCentral3-all
    {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player
    {03EEF3DA-71F9-4FE5-92AD-D10142E26459} SiteCatalyst NetAverages
    {04D84E18-23ED-46EA-9B41-789433E34D03} Firefox Plugin CS5
    {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86
    {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
    {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5
    {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86
    {123ABCFA-AE86-4B1C-A4D8-A732BEF9C86B} Adobe Bridge CS5_4.0.4_AdobeBridge4-mul
    {14A2CC02-4638-405D-8190-ECD7BFD32D6E} Adobe Flash CS5_AdobeFlash11-en_USLanguagePack
    {164965E8-4BB0-4EEB-AFBA-75785A2A2A7F} Adobe Fireworks CS5
    {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder
    {177E1CA1-14CC-4398-AB15-A5746EFE8F23} Adobe Flash Builder_4.0.1_AdobeFlashBuilder-mul
    {187A7A38-6DD4-4549-AECD-22BA6BC2F002} Adobe ExtendScript Toolkit CS5_3.5.0_AdobeExtendScriptToolkit3.5.0-mul
    {1D830E80-28A4-11DF-A025-0024E8692489} DeviceCentral_DeviceCentral3LP-en_GB
    {22C1290B-8DC3-4C8B-93E2-4373B9AAB1CC} TLF For Adobe Flash Pro_1.0.1_TLF_Flash11-mul
    {26B0DF8D-3A8D-4BA9-B131-3B0D9EE87655} Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US
    {28AE9069-B8E0-4E45-879B-4EEB6680036B} Adobe Flash CS5_11.0.1_AdobeFlash11-mul
    {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5
    {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding
    {30221E3E-4C47-4560-A296-DD9ABB500C21} AIR2 For Adobe Flash Pro
    {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw
    {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK
    {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp
    {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer
    {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin
    {4438C826-1FD0-4D04-A70B-24FE1580AB21} Adobe Mini Bridge CS5
    {449FEC7A-C78E-4E6D-9F34-C69018F2018C} Photoshop Camera Raw_6.2_AdobeCameraRaw6.0All
    {479C08E9-FACF-4190-A37A-81D65B4C8D4E} IE Plugin CS5
    {4FC4B869-AD0D-4A56-B626-2926EB2C48D0} Adobe Dreamweaver CS5_11.0.3_AdobeDreamweaver11-mul
    {54F4466A-091A-46DA-B697-43D55CEF9DF6} AdobeColorJA CS5
    {55516693-25E2-4620-BF94-6BA66B00419F} Adobe Player for Embedding_3.1_AdobeAPE3-mul
    {56540320-C921-1029-83D9-FE864D1FC1DF} Adobe ReviewPanel CS5
    {579FDC01-BA85-49E7-B16A-2C4CB55F7ACD} Adobe Flash CS5_AdobeMobileExtension_Flash11-mul
    {5973F911-18DE-4ED0-A227-0F6E2E2BDA57} Adobe Photoshop CS5 Support_12.0.1.1_AdobePhotoshop12-Support
    {5E08533A-2C1B-469D-AFD5-953C9D00031F} Adobe BrowserLab CS Live
    {62466A6D-1130-4D66-9D65-ED3E1A988E12} iPhone Publishing_1.0.1_iPhone_Flash11-mul
    {635DCFA5-3A47-4452-AEC7-D3B23FFE929D} iPhone Publishing
    {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86
    {66173EC7-974E-4652-9468-4A93D2481BF0} CSXS Story Extension
    {681DE732-3F3A-42F2-91C9-84B1CC9B8535} Adobe Contribute CS5_AdobeContribute6en_GBLanguagePack
    {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5
    {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5
    {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5
    {6D96660C-1444-410E-9A84-681C0AFB8937} PDF Settings CS5
    {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral
    {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5
    {70906323-AC20-42E8-B41A-D2DBB94D925F} Adobe Photoshop CS5 Core_12.0.1.1_AdobePhotoshop12-Core
    {70CAC073-3CDD-498C-80F7-79B76A61D7E6} Adobe Flash CS5_11.0.2_AdobeFlash11-mul
    {73A4DC5E-226E-42BA-8ECA-2822592AC044} AdobeColorVideoProfilesCS CS5
    {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1
    {78A53622-CDBA-49D1-A3D0-D563FB398D0C} AdobeColorCommonSetRGB
    {7B7DE224-2ACA-41E2-A94D-5A6C6D75106D} Office Plugin CS5
    {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
    {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX
    {87AFDFF2-D852-4B1F-ABFB-0EAFA5A39B7B} Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB
    {88BE801D-C8EC-46A4-92AC-06CE56FE0E0A} AIR2 For Adobe Flash Pro_2.0.1_AIR2_Flash11-mul
    {8A6B041F-3B28-459E-B248-A87A0A253A6B} Pixel Bender Toolkit_2.1_aifsdk-win
    {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5
    {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} AdobeOutputModule
    {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86
    {955EB78F-C938-4EA8-8470-C6EA71685834} AIR2 For Adobe Flash Pro_AIR2_Flash11-en_US
    {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} Adobe Illustrator CS5
    {A69CC698-119E-450F-9AEC-2F377C03B33B} AIR2 For Adobe Flash Pro_2.0.1_AIR2_Flash11-en_US
    {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport
    {AD3268E2-8A6B-11DF-8A38-0024E8692489} DeviceCentral_3.0.1_DeviceCentral3LP-en_GB
    {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5
    {B60B8713-F828-44F9-BEEE-7596F814E540} AdobeColorEU CS5
    {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5
    {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search
    {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5
    {BEC5B482-32A1-43E0-B7F7-9BF9592A1069} AdobeColorNA CS5
    {C79312BD-3E76-4474-A10C-1435D1856A4B} Adobe Dreamweaver CS5
    {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
    {CDC08463-9303-4BF1-BF8C-E1A2ECEE3248} Creative Suite 5 Web Premium
    {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0
    {CFC9F871-7C40-40B6-BE4A-B98A5B309716} Adobe Flash CS5
    {D0DAEA50-AD52-4BF9-AD5F-3E09564A8692} Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack
    {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86
    {D31D91FE-F0E8-4DF1-812C-9400BE92A386} AdobeColorPhotoshop CS5
    {D5CC77BE-BC5B-424E-8E45-DF60AFF7BE9C} Pixel Bender Toolkit
    {D7EC9AC4-B2A7-48D5-8555-CB6FF029EAF7} Adobe Media Encoder CS5_5.0.1_AMECore5All
    {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86
    {DE60F0DE-469A-42DC-A678-978313210057} Adobe Contribute CS5
    {E319B9F9-4DE6-462C-970B-77D06C7807EE} Players For Adobe Flash Pro
    {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
    {E3E040E8-4CCD-4C71-8BAF-80BB2AD5DA04} Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack
    {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5
    {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE
    {E8815668-95B0-443D-AC92-2BFD7DD8F16A} Adobe Flash Catalyst CS5
    {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5
    {F1599C36-2EAB-448F-B8F9-7DBEE9D5B345} TLF For Adobe Flash Pro
    {F19DAA62-588A-46D3-A092-C808F565D633} Adobe Dreamweaver CS5_11.0.3_AdobeDreamweaver11en_USLanguagePack
    {F637969B-336C-4533-9D4D-D0163A39C42F} Adobe Flash CS5_11.0.2_AdobeFlash11-en_USLanguagePack
    {F6CCA85F-7527-4AFF-82B6-26532A74A244} Adobe Fireworks CS5_AdobeFireworks11en_GBLanguagePack
    {F6FA54C9-3E8F-4416-905C-DA5398DF9640} Adobe AIR
    {FA2A2592-3F40-456D-ACEC-166CB79D4F98} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
    {FB964403-C72E-4D32-A690-5398B05447EE} Camera Profiles Installer_6.2_AdobeCameraRawProfile6.0All
    [    4520] Mon Dec 06 15:35:57 2010  INFO
    ______ Verify Dependency Subscribers ______
    [    4520] Mon Dec 06 15:35:57 2010 DEBUG
    ______ Verifying payload integerity ______
    Checking for payloads having same family and product names but different adobe codes
    ______ Verifying payload integerity : Passed ______
    Operation order summary:
    When distributing payloads across media, the following order must be preserved,except that
    adjacent payloads with the same mediaGroup can be re-ordered across media boundaries without introducing
    extraneous media swaps for the user.
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    :: END TIMER :: [CreatePayloadSession] took 804.79 miliseconds (0.80479 seconds) DTR = 19.881 KBPS (0.019415 MBPS)
    *** Checking patch payload : {EA4B7009-6FAC-41b1-BBB6-E76680C924DC}
    installDBPath : C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    Successfully Opened installDB
    Payload is not customized
    Parent AdobeCode : {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
    Parent Installation directory : C:\Program Files\Adobe
    [    4520] Mon Dec 06 15:35:59 2010  INFO
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    [    4520] Mon Dec 06 15:35:59 2010 DEBUG
    Requested action "install" for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Using installer mode 0
    ::START TIMER:: [Setting Payload Actions]
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyInit: END Creating policyNodes
    PayloadPolicyInit: BEGIN Calculating initial graph
    PayloadPolicyNode.ComputeConstraint: Static istallMode 0 mode constraint is 2 12, Y for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode._SetPayloadAction: install for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode._SetPayloadAction: install for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode.SetAction: IY->IY for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyInit: END Calculating initial graph
    [    4520] Mon Dec 06 15:35:59 2010  INFO
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
    Action string for  {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul  is install
    [    4520] Mon Dec 06 15:35:59 2010 DEBUG
    Setting action for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul per deployment file.
    PayloadPolicyNode._SetPayloadAction: install for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode.SetAction: IY->IY for {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    [    4520] Mon Dec 06 15:35:59 2010  INFO
    END Setting requested payload actions
    [    4520] Mon Dec 06 15:35:59 2010 DEBUG
    :: END TIMER :: [Setting Payload Actions] took 37.1456 miliseconds (0.0371456 seconds)
    [    4520] Mon Dec 06 15:35:59 2010  INFO
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    [    4520] Mon Dec 06 15:36:00 2010 DEBUG
    ::START TIMER:: [SimulatePayloadOperations]
    BEGIN InstallOperationsQueue Unordered operations
      {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Ordered operations
    Creating instruction for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    EMPTY SET Dependent operations for DRIVER {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Operation can be attempted
    [    4520] Mon Dec 06 15:36:00 2010  INFO
    Payloads passed preflight validation.
    [    4520] Mon Dec 06 15:36:00 2010 DEBUG
    :: END TIMER :: [SimulatePayloadOperations] took 60.9623 miliseconds (0.0609623 seconds)
    [    4520] Mon Dec 06 15:36:00 2010  INFO
    Call PreSession Custom Hook
    [    4520] Mon Dec 06 15:36:00 2010 DEBUG
    BEGIN InstallOperationsQueue Unordered operations
      {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Ordered operations
    Opened installation queue
    Creating instruction for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    EMPTY SET Dependent operations for DRIVER {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Operation can be attempted
    [    4520] Mon Dec 06 15:36:00 2010  INFO
    Calling the custom action code for pre-install for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC}
    [    4520] Mon Dec 06 15:36:00 2010 DEBUG
    Custom action code for pre- install for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul returned : 0
    [    4520] Mon Dec 06 15:36:00 2010  INFO
    ::START TIMER:: [Payload Operation :{EA4B7009-6FAC-41b1-BBB6-E76680C924DC}]
    [    4792] Mon Dec 06 15:36:00 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Request to install payload
    [    4792] Mon Dec 06 15:36:00 2010 DEBUG
    Setting determined properties...
    [    4792] Mon Dec 06 15:36:00 2010  INFO
    Extracting assets...
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    [    4792] Mon Dec 06 15:36:00 2010 DEBUG
    1 Creating directory at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}
    1 Created
    2 Moved
    3 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.adbpch"
    3 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.adbpch"
    3 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe is saved
    3 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:01 2010 DEBUG
    3 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe is restored
    3 Patched
    4 Moved
    5 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.adbpch"
    5 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.adbpch"
    5 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll is saved
    5 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:02 2010 DEBUG
    5 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll is restored
    5 Patched
    6 Moved
    7 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.adbpch"
    7 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.adbpch"
    7 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll is saved
    7 Calling API RTPatchApply32NoCall
    7 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll is restored
    7 Patched
    8 Moved
    9 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.adbpch"
    9 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.adbpch"
    9 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg is saved
    9 Calling API RTPatchApply32NoCall
    9 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg is restored
    9 Patched
    10 Moved
    11 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.adbpch"
    11 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.adbpch"
    11 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX is saved
    11 Calling API RTPatchApply32NoCall
    11 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX is restored
    11 Patched
    12 Moved
    13 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.adbpch"
    13 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.adbpch"
    13 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll is saved
    13 Calling API RTPatchApply32NoCall
    13 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll is restored
    13 Patched
    14 Moved
    15 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.adbpch"
    15 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.adbpch"
    15 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll is saved
    15 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:03 2010 DEBUG
    15 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll is restored
    15 Patched
    16 Moved
    [    4792] Mon Dec 06 15:36:04 2010 DEBUG
    17 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.adbpch"
    17 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.adbpch"
    17 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip is saved
    17 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:05 2010 DEBUG
    17 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip is restored
    17 Patched
    18 Moved
    19 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.adbpch"
    19 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.adbpch"
    19 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip is saved
    19 Calling API RTPatchApply32NoCall
    19 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip is restored
    19 Patched
    20 Moved
    21 Moved
    22 Moved
    23 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.adbpch"
    23 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.adbpch"
    23 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll is saved
    23 Calling API RTPatchApply32NoCall
    23 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll is restored
    23 Patched
    24 Moved
    25 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.adbpch"
    25 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.adbpch"
    25 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip is saved
    25 Calling API RTPatchApply32NoCall
    25 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip is restored
    25 Patched
    26 Moved
    27 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.adbpch"
    [    4792] Mon Dec 06 15:36:06 2010 DEBUG
    27 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.adbpch"
    27 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll is saved
    27 Calling API RTPatchApply32NoCall
    27 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll is restored
    27 Patched
    28 Moved
    29 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.adbpch"
    29 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.adbpch"
    29 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll is saved
    29 Calling API RTPatchApply32NoCall
    29 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll is restored
    29 Patched
    30 Moved
    31 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.adbpch"
    31 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.adbpch"
    31 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip is saved
    31 Calling API RTPatchApply32NoCall
    31 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip is restored
    31 Patched
    32 Moved
    33 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.adbpch"
    33 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.adbpch"
    33 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip is saved
    33 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:07 2010 DEBUG
    33 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip is restored
    33 Patched
    34 Moved
    35 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.adbpch"
    35 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.adbpch"
    35 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll is saved
    35 Calling API RTPatchApply32NoCall
    35 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll is restored
    35 Patched
    36 Moved
    37 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.adbpch"
    37 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.adbpch"
    37 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip is saved
    37 Calling API RTPatchApply32NoCall
    37 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip is restored
    37 Patched
    38 Moved
    39 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.adbpch"
    39 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.adbpch"
    39 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip is saved
    39 Calling API RTPatchApply32NoCall
    39 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip is restored
    39 Patched
    [    4792] Mon Dec 06 15:36:08 2010 DEBUG
    40 Moved
    41 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.adbpch"
    41 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.adbpch"
    41 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll is saved
    41 Calling API RTPatchApply32NoCall
    41 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll is restored
    41 Patched
    42 Moved
    43 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.adbpch"
    43 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.adbpch"
    43 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip is saved
    43 Calling API RTPatchApply32NoCall
    43 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip is restored
    43 Patched
    44 Moved
    45 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.adbpch"
    45 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.adbpch"
    45 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip is saved
    45 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:09 2010 DEBUG
    45 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip is restored
    45 Patched
    46 Moved
    47 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.adbpch"
    47 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.adbpch"
    47 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip is saved
    47 Calling API RTPatchApply32NoCall
    47 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip is restored
    47 Patched
    48 Moved
    49 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.adbpch"
    49 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.adbpch"
    49 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip is saved
    49 Calling API RTPatchApply32NoCall
    49 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip is restored
    49 Patched
    50 Moved
    51 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.adbpch"
    51 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.adbpch"
    51 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip is saved
    51 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:10 2010 DEBUG
    51 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip is restored
    51 Patched
    52 Moved
    53 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.adbpch"
    53 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.adbpch"
    53 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip is saved
    53 Calling API RTPatchApply32NoCall
    53 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip is restored
    53 Patched
    54 Moved
    55 Can not repair file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\SVG File Format.aip"
    [    4792] Mon Dec 06 15:36:10 2010 ERROR
    55 Command ARKPatchCommand failed.
    [    4792] Mon Dec 06 15:36:10 2010  INFO
    Completing installation for payload at C:\Users\HAL\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustratorCS5- 15.0\15.0.2\Setup\Setup\payloads\AdobeIllustrator15-mul-191110230231\I nstall.db
    [    4792] Mon Dec 06 15:36:10 2010 DEBUG
    Rolling back prior actions...
    55 Can not repair file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\SVG File Format.aip"
    [    4792] Mon Dec 06 15:36:10 2010 ERROR
    55 Error rolling back command ARKPatchCommand
    [    4792] Mon Dec 06 15:36:10 2010 DEBUG
    54 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\d7e43f37c5e703e2066d8e98af5a7798.rtp"
    54 Deleted
    53 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.adbpch"
    53 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.adbpch"
    53 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip is saved
    53 Calling API RTPatchApply32NoCall
    53 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Sangam2AIMapper.aip is restored
    53 Patched
    52 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\3d6b3068dcf2540a868bcfa6f94527a2.rtp"
    52 Deleted
    51 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.adbpch"
    51 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.adbpch"
    51 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip is saved
    51 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:11 2010 DEBUG
    51 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\DxfDwg.aip is restored
    51 Patched
    50 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\73731d9a9a4c72515983118c06bbf7a3.rtp"
    50 Deleted
    49 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.adbpch"
    49 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.adbpch"
    49 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip is saved
    49 Calling API RTPatchApply32NoCall
    49 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\Jpeg2000.aip is restored
    49 Patched
    48 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\f9b65659ec1e65f618b914a365771927.rtp"
    48 Deleted
    47 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.adbpch"
    47 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.adbpch"
    47 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip is saved
    47 Calling API RTPatchApply32NoCall
    47 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\FHImport.aip is restored
    47 Patched
    46 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\0bd7912c4b45d5dd46ecc1439be493e2.rtp"
    46 Deleted
    45 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.adbpch"
    45 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.adbpch"
    45 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip is saved
    45 Calling API RTPatchApply32NoCall
    45 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Extensions\Alternate Glyphs.aip is restored
    45 Patched
    44 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\1678d8d755adb7756297e13ec695e069.rtp"
    44 Deleted
    43 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.adbpch"
    [    4792] Mon Dec 06 15:36:12 2010 DEBUG
    43 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.adbpch"
    43 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip is saved
    43 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:13 2010 DEBUG
    43 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\AISaveForWeb.aip is restored
    43 Patched
    42 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\a3f45936ac662c40a8938407917667e7.rtp"
    42 Deleted
    41 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.adbpch"
    41 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.adbpch"
    41 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll is saved
    41 Calling API RTPatchApply32NoCall
    41 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\FreeHand Reader.dll is restored
    41 Patched
    40 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\dfa0615232accc3bf296ec24b6698138.rtp"
    40 Deleted
    39 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.adbpch"
    39 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.adbpch"
    39 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip is saved
    39 Calling API RTPatchApply32NoCall
    39 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSExport.aip is restored
    39 Patched
    38 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\ec03f4539f562f0f85a11120388cbe33.rtp"
    38 Deleted
    37 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.adbpch"
    37 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.adbpch"
    37 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip is saved
    37 Calling API RTPatchApply32NoCall
    37 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Filters\Scribble.aip is restored
    37 Patched
    36 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\8d8b0665646d20236de637d9215a4cca.rtp"
    36 Deleted
    35 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.adbpch"
    35 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.adbpch"
    35 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll is saved
    35 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:14 2010 DEBUG
    35 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Alcid.dll is restored
    35 Patched
    34 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\f6720d403c192aedaad2deb54d5dcb93.rtp"
    34 Deleted
    33 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.adbpch"
    33 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.adbpch"
    33 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip is saved
    33 Calling API RTPatchApply32NoCall
    33 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Text Filters\Find Font.aip is restored
    33 Patched
    32 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\4836129f748e486cadb7af5e3a8f1dab.rtp"
    32 Deleted
    31 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.adbpch"
    31 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.adbpch"
    31 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip is saved
    31 Calling API RTPatchApply32NoCall
    31 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Tools\Crop Area Tool.aip is restored
    31 Patched
    30 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\0b7d2acf7c520a9c553de53e1659b3a0.rtp"
    30 Deleted
    29 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.adbpch"
    29 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.adbpch"
    29 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll is saved
    29 Calling API RTPatchApply32NoCall
    29 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIPort.dll is restored
    29 Patched
    28 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\a4131307aabee7df0a4608f4aeb9dbf9.rtp"
    28 Deleted
    27 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.adbpch"
    27 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.adbpch"
    27 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll is saved
    27 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:15 2010 DEBUG
    27 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\aflame.dll is restored
    27 Patched
    26 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\7e3f767824efec14fd95e1168b1c14aa.rtp"
    26 Deleted
    25 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.adbpch"
    25 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.adbpch"
    25 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip is saved
    25 Calling API RTPatchApply32NoCall
    25 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\TIFF Format.aip is restored
    25 Patched
    24 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\b8ae11a6b26a5769f66b4a2061a3295e.rtp"
    24 Deleted
    23 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.adbpch"
    23 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.adbpch"
    23 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll is saved
    23 Calling API RTPatchApply32NoCall
    23 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\System\AIRes.dll is restored
    23 Patched
    22 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\aa54ee3ee0f0b7d754cfb50bd1e75c37.rtp"
    22 Deleted
    21 Deleting file copy at "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\updaternotifications.dll"
    21 Deleted
    20 Restoring file at "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\updaternotifications.dll"
    20 Restored
    19 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.adbpch"
    19 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.adbpch"
    19 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip is saved
    19 Calling API RTPatchApply32NoCall
    19 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\MPSParser.aip is restored
    19 Patched
    18 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\23d01273ddb264ae7e416e6bd42d77ad.rtp"
    18 Deleted
    17 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.adbpch"
    17 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.adbpch"
    17 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip is saved
    17 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:16 2010 DEBUG
    17 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Required\Plug-ins\PDFFormat.aip is restored
    17 Patched
    16 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\349456b0cdf5da633ae778ab7ba81504.rtp"
    16 Deleted
    15 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.adbpch"
    15 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.adbpch"
    15 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll is saved
    15 Calling API RTPatchApply32NoCall
    15 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\PlugPlug.dll is restored
    15 Patched
    14 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\da74adf2bd28117962b5887d078d2e0b.rtp"
    14 Deleted
    13 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.adbpch"
    13 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.adbpch"
    13 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll is saved
    13 Calling API RTPatchApply32NoCall
    13 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\ACE.dll is restored
    13 Patched
    12 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\810a47a7c9d0997bf5b9b3201f8c3182.rtp"
    12 Deleted
    11 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.adbpch"
    11 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.adbpch"
    11 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX is saved
    11 Calling API RTPatchApply32NoCall
    11 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\MMXCore.8BX is restored
    11 Patched
    10 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\4e98a9ab6bfebdd815cc461986798f73.rtp"
    10 Deleted
    9 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.adbpch"
    9 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.adbpch"
    9 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg is saved
    9 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:17 2010 DEBUG
    9 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIDelayLoadedPlugins.cfg is restored
    9 Patched
    8 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\5d70b6daf7e5fe754861a640e03079b8.rtp"
    8 Deleted
    7 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.adbpch"
    7 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.adbpch"
    7 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll is saved
    7 Calling API RTPatchApply32NoCall
    7 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\CoolType.dll is restored
    7 Patched
    6 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\a174c6dd7af6debabf8bb89a64b5b721.rtp"
    6 Deleted
    5 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.adbpch"
    5 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.adbpch"
    5 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll is saved
    5 Calling API RTPatchApply32NoCall
    [    4792] Mon Dec 06 15:36:18 2010 DEBUG
    5 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AGM.dll is restored
    5 Patched
    4 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\4fb92bad14c843ea8f7c1ddfe1457e21.rtp"
    4 Deleted
    3 Keeping backup of prior original file "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe" to as "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.adbpch"
    3 Original file backed up to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.adbpch"
    3 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe is saved
    3 Calling API RTPatchApply32NoCall
    3 ACL of file C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\AIRegTool.exe is restored
    3 Patched
    2 Deleting file copy at "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}\980b2c74ae0b2fe49e2f4463dc412a74.rtp"
    2 Deleted
    1 Deleting directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles\{EA4B7009-6FAC-41b1-BBB6-E76680C924 DC}" Non-Recursive
    1 Deleted
    InstallPayload failed.
    [    4520] Mon Dec 06 15:36:19 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{EA4B7009-6FAC-41b1-BBB6-E76680C924DC}] took 19009.9 miliseconds (19.0099 seconds) DTR = 2.525 KBPS (0.00246582 MBPS)
    User specified overrideFile:
    Calling the ROLLBACK custom action code for pre-install for payload {EA4B7009-6FAC-41b1-BBB6-E76680C924DC} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [    4520] Mon Dec 06 15:36:21 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [    4520] Mon Dec 06 15:36:21 2010 ERROR
    The following payload errors were found during install:
    - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
    [    4520] Mon Dec 06 15:36:21 2010  INFO
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 25381.3 miliseconds (25.3813 seconds) DTR = 17.6508 KBPS (0.0172371 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ERROR: 55 Command ARKPatchCommand failed.
    ERROR: 55 Error rolling back command ARKPatchCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed

    Search the same string above to find when the error occured.
    ---------------------------------------------------------------------- ---------------
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

     
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  • bhatnaga
    Currently Being Moderated
    56. bhatnaga,
    Dec 6, 2010 7:07 AM   in reply to NetHawky
    Report

    Here's your error:

    55 Can not repair file "C:\Program Files\Adobe\Adobe Illustrator CS5\Plug-ins\Illustrator Formats\SVG File Format.aip"

    You didnt follow the instructions to remove the HTML5 pack and put back the original file.

     

    Follow the instructions here:

    http://forums.adobe.com/thread/759977?tstart=0

     

    Thanks,

    Anirudh

     
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  • NetHawky
    Currently Being Moderated
    57. NetHawky,
    Dec 6, 2010 7:07 AM   in reply to bhatnaga
    Report

    I wasn't aware, that the deinstallation of the HTML5 pack is a must. I don't want to uninstall it, because I really use it and it was also a complicated thing to get it installed in the first place. I also read, that deinstallation of the HTML5 pack didn't work for some of the folks here. So I will probably live with that until CS6 arrives...

     

    Anyway, thanks a lot for your help.

    Marco

     
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  • bhatnaga
    Currently Being Moderated
    58. bhatnaga,
    Dec 6, 2010 7:10 AM   in reply to NetHawky
    Report

    Hi,

     

    A new version of of HTML5 pack is available for 15.0.2 that you can use after this update. Just read the link I shared above:

    http://forums.adobe.com/thread/759977?tstart=0

     

    Also, make sure you just dont remove the files, but also put back the original files.

    Those who are facing issues are mostly not following the instructions posted exactly as it is mentioned.

     

    Thanks,

    Anirudh

     
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  • Scott Bateman
    Currently Being Moderated
    59. Scott Bateman,
    Dec 6, 2010 8:34 AM   in reply to Joerg Klaus
    Report

    Had the same problem as i posted earlier in this thread.

     

    Win7 32x (curse old printers for no 64 support)

    Design Premium CS5

     

    this solution was ALOT simpler than re-installing/unistalling/rebooting/invoking spirits/throwing incense:

     

    First I closed down all adobe programs (even acrobat).

    Then I followed the instructions for removing the HTML5 pack to the 'T', replaced those files with the original files as instructed (got the files from the download link)

     

    Ran the update- completed as expected. No Failure.

     

    Thank you USERS who figured this out and worked to get it resolved when ADOBE just threw thier hands up and said "re-install, it should work".

     

    That's like the 'IT' guy telling me to reformat my drive and re-install my OS cause he didn't want to take the extra time to really figure out an issue.

     
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  • bhatnaga
    Currently Being Moderated
    60. bhatnaga,
    Dec 6, 2010 9:08 AM   in reply to Scott Bateman
    Report

    Hi SageOfThePit,

     

    What makes you think Adobe said reinstall?? Its only users that recommended that based on their past experience with updates. Wasnt it adobe that posted the instruction to remove the HTML 5 pack in the first place?

     

    Oh and did you install the HTML 5 pack for 15.0.2 after the update?

     

    Thanks,

    Anirudh

     
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  • jeffyerkey
    Currently Being Moderated
    61. jeffyerkey,
    Dec 6, 2010 9:24 AM   in reply to bhatnaga
    Report

    I do not see a folder called /tmp on the Mac.

     

    Please give us the COMPLETE file path. Thanks.

     

    -- Jeff

     
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  • Scott Bateman
    Currently Being Moderated
    62. Scott Bateman,
    Dec 6, 2010 9:30 AM   in reply to bhatnaga
    Report

    Adobe Tech support said to re-install after trying to manually update the software, even after I told them in the ticket that I had already tried the manual install to no avail.

     

    I believe it was a user with the name Rama who posted it, I don't know if they work for Adobe.

     

    And I did not re-install the HTML5 pack, mainly cause it didn't really serve me any use the first time, so I have no benefit from re-installing it; though I can see why that would be useful info.

     
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  • bhatnaga
    Currently Being Moderated
    63. bhatnaga,
    Dec 6, 2010 9:54 AM   in reply to jeffyerkey
    Report

    Hi Jeff,

     

    This folder is hidden on mac. In the finder, click on Go menu andd click on go to folder option. Now just type the path /tmp and click on go.

     

    Thanks,

    Anirudh

     
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  • jeffyerkey
    Currently Being Moderated
    64. jeffyerkey,
    Dec 6, 2010 10:30 AM   in reply to bhatnaga
    Report

    Ok so I have completed the following which also resulted in a FAIL:

     

    * Replaced my HTML5 Pack with the AI original files

    * Placed the ribs3debug file (no extension) in my Mac's /tmp folder

    * Repaired permissions

    * downloaded the patch installer fresh from Adobe and ran it

     

    = FAILED

     

    Now what?

     
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  • Joseph Hoetzl
    Currently Being Moderated
    65. Joseph Hoetzl,
    Dec 6, 2010 7:08 PM   in reply to Joerg Klaus
    Report

    Uninstall and reinstall worked just fine and was a lot less painful than I thought it would be.  Design premium CS5 on Mac - removed just Ai and prefs, and reinstalled.  Launched it after reinstall, ran updater, got .2 update and it installed just fine.  Didn't re-do html5 - don't really need it much, if I do need for a project, I hope they'll fix it by then.

     
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  • jeffyerkey
    Currently Being Moderated
    66. jeffyerkey,
    Dec 6, 2010 9:02 PM   in reply to Joseph Hoetzl
    Report

    Well now I am totally hosed.

    Thanks Adobe.

    I uninstalled Adobe Illustrator CS5 Mac (and its prefs) through the Adobe Illustrator CS5 Unistaller, and reinstalled it (twice) and now Illustrator won't run at all!

     

    At least the old CS5.0.1 ran. Now I am FRAKKED.  Anyone please help.

     

    -- Jeff Y

     

    Here is the crash log -----------------------------

     

    Process:         Adobe Illustrator [4016]

    Path:            /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

    Identifier:      com.adobe.illustrator

    Version:         399 (15.0.2)

    Code Type:       X86 (Native)

    Parent Process:  launchd [251]

     

    Date/Time:       2010-12-06 20:57:57.371 -0800

    OS Version:      Mac OS X 10.6.5 (10H574)

    Report Version:  6

     

    Interval Since Last Report:          115812 sec

    Crashes Since Last Report:           10

    Per-App Interval Since Last Report:  16 sec

    Per-App Crashes Since Last Report:   4

    Anonymous UUID:                      607C0B29-7ADA-41DE-A565-5A64D6AB5E95

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

    0   ...ustrator.plugins.SVG Format 0x2020600a SVGSuiteInit + 18

    1   ...ustrator.plugins.SVG Format 0x201df4e4 CsvgFileFormatPlugin::StartupPlugin(SPInterfaceMessage*) + 708

    2   ...ustrator.plugins.SVG Format 0x201dcce8 PluginMain + 170

    3   com.adobe.illustrator         0x006e8632 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769602

    4   com.adobe.illustrator         0x006e4797 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753575

    5   com.adobe.illustrator         0x006ec45a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785514

    6   com.adobe.illustrator         0x006ec51a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785706

    7   com.adobe.illustrator         0x001c02cc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716656

    8   com.adobe.illustrator         0x006ecf6f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3788351

    9   com.adobe.illustrator         0x006e6827 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3761911

    10  com.adobe.illustrator         0x001be936 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1710106

    11  com.adobe.illustrator         0x001c01a3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716359

    12  com.adobe.illustrator         0x00113d3a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718

    13  com.adobe.illustrator         0x00050768 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508

    14  com.adobe.illustrator         0x000513f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722

    15  com.adobe.illustrator         0x00050b6e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538

    16  com.adobe.illustrator         0x00113001 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007333

    17  com.adobe.illustrator         0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870

    18  com.adobe.illustrator         0x00003436 0x1000 + 9270

     

    Thread 1:  Dispatch queue: com.apple.libdispatch-manager

    0   libSystem.B.dylib             0x92e44982 kevent + 10

    1   libSystem.B.dylib             0x92e4509c _dispatch_mgr_invoke + 215

    2   libSystem.B.dylib             0x92e44559 _dispatch_queue_invoke + 163

    3   libSystem.B.dylib             0x92e442fe _dispatch_worker_thread2 + 240

    4   libSystem.B.dylib             0x92e43d81 _pthread_wqthread + 390

    5   libSystem.B.dylib             0x92e43bc6 start_wqthread + 30

     

    Thread 2:

    0   libSystem.B.dylib             0x92e43a12 __workq_kernreturn + 10

    1   libSystem.B.dylib             0x92e43fa8 _pthread_wqthread + 941

    2   libSystem.B.dylib             0x92e43bc6 start_wqthread + 30

     

    Thread 3:

    0   libSystem.B.dylib             0x92e1e142 semaphore_wait_signal_trap + 10

    1   libSystem.B.dylib             0x92e4bcfc _pthread_cond_wait + 1089

    2   libSystem.B.dylib             0x92e9446f pthread_cond_wait + 48

    3   com.adobe.amt.services        0x046b4126 AMTConditionLock::LockWhenCondition(int) + 46

    4   com.adobe.amt.services        0x046acdb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116

    5   com.adobe.amt.services        0x046b418c AMTThread::Worker(void*) + 24

    6   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    7   libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 4:

    0   libSystem.B.dylib             0x92e1e15a semaphore_timedwait_signal_trap + 10

    1   libSystem.B.dylib             0x92e4bce5 _pthread_cond_wait + 1066

    2   libSystem.B.dylib             0x92e7aac8 pthread_cond_timedwait_relative_np + 47

    3   ...ple.CoreServices.CarbonCore 0x90478ecd TSWaitOnConditionTimedRelative + 242

    4   ...ple.CoreServices.CarbonCore 0x90478c0b TSWaitOnSemaphoreCommon + 511

    5   ...ple.CoreServices.CarbonCore 0x9049ce33 TimerThread + 97

    6   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    7   libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 5:

    0   libSystem.B.dylib             0x92e4c0a6 __semwait_signal + 10

    1   libSystem.B.dylib             0x92e4bd62 _pthread_cond_wait + 1191

    2   libSystem.B.dylib             0x92e4d9f8 pthread_cond_wait$UNIX2003 + 73

    3   ...ple.CoreServices.CarbonCore 0x9048d51e TSWaitOnCondition + 126

    4   ...ple.CoreServices.CarbonCore 0x90478ea5 TSWaitOnConditionTimedRelative + 202

    5   ...ple.CoreServices.CarbonCore 0x90474873 MPWaitOnQueue + 250

    6   AdobeACE                      0x01677579 0x163d000 + 238969

    7   AdobeACE                      0x01676f71 0x163d000 + 237425

    8   ...ple.CoreServices.CarbonCore 0x9045885a PrivateMPEntryPoint + 68

    9   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    10  libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 6:

    0   libSystem.B.dylib             0x92e4c0a6 __semwait_signal + 10

    1   libSystem.B.dylib             0x92e4bd62 _pthread_cond_wait + 1191

    2   libSystem.B.dylib             0x92e4d9f8 pthread_cond_wait$UNIX2003 + 73

    3   ...ple.CoreServices.CarbonCore 0x9048d51e TSWaitOnCondition + 126

    4   ...ple.CoreServices.CarbonCore 0x90478ea5 TSWaitOnConditionTimedRelative + 202

    5   ...ple.CoreServices.CarbonCore 0x90474873 MPWaitOnQueue + 250

    6   AdobeACE                      0x01677579 0x163d000 + 238969

    7   AdobeACE                      0x01676f71 0x163d000 + 237425

    8   ...ple.CoreServices.CarbonCore 0x9045885a PrivateMPEntryPoint + 68

    9   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    10  libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 7:

    0   libSystem.B.dylib             0x92e4c0a6 __semwait_signal + 10

    1   libSystem.B.dylib             0x92e4bd62 _pthread_cond_wait + 1191

    2   libSystem.B.dylib             0x92e4d9f8 pthread_cond_wait$UNIX2003 + 73

    3   ...ple.CoreServices.CarbonCore 0x9048d51e TSWaitOnCondition + 126

    4   ...ple.CoreServices.CarbonCore 0x90478ea5 TSWaitOnConditionTimedRelative + 202

    5   ...ple.CoreServices.CarbonCore 0x90474873 MPWaitOnQueue + 250

    6   AdobeACE                      0x01677579 0x163d000 + 238969

    7   AdobeACE                      0x01676f71 0x163d000 + 237425

    8   ...ple.CoreServices.CarbonCore 0x9045885a PrivateMPEntryPoint + 68

    9   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    10  libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 8:

    0   libSystem.B.dylib             0x92e1e142 semaphore_wait_signal_trap + 10

    1   libSystem.B.dylib             0x92e4bcfc _pthread_cond_wait + 1089

    2   libSystem.B.dylib             0x92e9446f pthread_cond_wait + 48

    3   AdobeAGM                      0x01ab159d AGMInitialize + 3243373

    4   AdobeAGM                      0x01ab21ed AGMInitialize + 3246525

    5   AdobeAGM                      0x01ab7de0 AGMInitialize + 3270064

    6   libSystem.B.dylib             0x92e4b85d _pthread_start + 345

    7   libSystem.B.dylib             0x92e4b6e2 thread_start + 34

     

    Thread 9:

    0   libSystem.B.dylib             0x92e43a12 __workq_kernreturn + 10

    1   libSystem.B.dylib             0x92e43fa8 _pthread_wqthread + 941

    2   libSystem.B.dylib             0x92e43bc6 start_wqthread + 30

     

    Thread 0 crashed with X86 Thread State (32-bit):

      eax: 0x00000000  ebx: 0x201df22b  ecx: 0x20205ffd  edx: 0x20206096

      edi: 0x076f74e0  esi: 0x202c2b8c  ebp: 0xbfffef58  esp: 0xbfffef58

       ss: 0x0000001f  efl: 0x00010246  eip: 0x2020600a   cs: 0x00000017

       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

      cr2: 0x00000000

     

    Binary Images:

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    0x94c8f000 - 0x94c8fff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

    0x94c90000 - 0x94c90ff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

    0x94c91000 - 0x94dbffe7  com.apple.CoreData 102.1 (251) <460D594D-09DC-9082-3FD3-F93D6A08AE71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

    0x94dc0000 - 0x94dcbff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <CB2510BD-A5B3-9D90-5917-C73F6ECAC913> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

    0x94dcc000 - 0x94dcfffb  com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Hel p.framework/Versions/A/Help

    0x94de4000 - 0x951caffb  com.apple.RawCamera.bundle 3.4.1 (546) <557C094F-BF8D-B298-E502-C4EE78914C55> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamer a

    0x951cb000 - 0x951e3ff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Framewo rks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

    0x9521e000 - 0x95634ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libBLAS.dylib

    0x95683000 - 0x95685ff7  com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Sec urityHI.framework/Versions/A/SecurityHI

    0x9569f000 - 0x956dcff7  com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/S ystemConfiguration

    0x956dd000 - 0x95710ff7  com.apple.AE 496.4 (496.4) <582F5E9D-1B8E-6D03-EBB8-AA85F66253E2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/AE.framework/Versions/A/AE

    0x95711000 - 0x95714ff7  libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libC oreVMClient.dylib

    0x95715000 - 0x957bdffb  com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/QD.framework/Versions/A/QD

    0x957be000 - 0x957e4ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/DictionaryServices.framework/Versions/A/DictionaryServices

    0x957ed000 - 0x95801fe7  libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib

    0x95f0c000 - 0x9616ffef  com.apple.security 6.1.1 (37594) <1949216A-7583-B73A-6112-4D55CA5852E3> /System/Library/Frameworks/Security.framework/Versions/A/Security

    0x96197000 - 0x96298fe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <AB3A3749-B577-1EB3-72DF-215E866F1168> /usr/lib/libxml2.2.dylib

    0x96299000 - 0x965bdfef  com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIT oolbox.framework/Versions/A/HIToolbox

    0x965be000 - 0x96dad557  com.apple.CoreGraphics 1.545.0 (???) <1AB39678-00D5-FB88-3B41-93D78348E0DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/CoreGraphics

    0x96dae000 - 0x96dcdff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

    0x96dce000 - 0x96e0cff7  com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

    0x96ed7000 - 0x96f10ff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <D6F24434-8217-DF72-2126-1953080680D7> /usr/lib/libcups.2.dylib

    0x97c48000 - 0x97c49ff7  com.apple.TrustEvaluationAgent 1.1 (1) <07E7D892-5054-23A8-7144-3F19D3BFD48F> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Vers ions/A/TrustEvaluationAgent

    0x97c7d000 - 0x97c9dfe7  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib

    0x97c9e000 - 0x97cb9ff7  libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

    0x97cca000 - 0x980ffff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libLAPACK.dylib

    0x981bd000 - 0x98273ff7  libFontParser.dylib ??? (???) <33F62EE1-E457-C6FD-369E-E86745B94A4B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

    0x98274000 - 0x98380ff7  libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LProgrammability.dylib

    0x98381000 - 0x983cafe7  libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

    0x983cb000 - 0x983ccff7  com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

    0x98414000 - 0x98425ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/LangAnalysis.framework/Versions/A/LangAnalysis

    0x98531000 - 0x985b1feb  com.apple.SearchKit 1.3.0 (1.3.0) <2F5DE102-A203-7905-7D12-FCBCF17BAEF8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/SearchKit.framework/Versions/A/SearchKit

    0x985b2000 - 0x986b6fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib

    0x986b7000 - 0x98767ff3  com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ColorSync.framework/Versions/A/ColorSync

    0x98945000 - 0x98a20feb  com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versi ons/A/DesktopServicesPriv

    0x98a6a000 - 0x98a71ff7  com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

    0x98b77000 - 0x98b77ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/vecLib

    0x98b78000 - 0x98c6cff7  libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <8E589BA4-A0F9-BE25-34CE-FF216EC40697> /usr/lib/libiconv.2.dylib

    0x98c6d000 - 0x98d4aff7  com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vImage.framework/Versions/A/vImage

    0x98d6d000 - 0x98dafff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <EF769BD0-63B6-B65D-FA54-8F2354CAD865> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvDSP.dylib

    0x98db0000 - 0x98dbaffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spe echRecognition.framework/Versions/A/SpeechRecognition

    0x98f9e000 - 0x98fd0fe3  libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

    0x98fd1000 - 0x98fd1ff7  liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib

    0x9901a000 - 0x9909cffb  SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/Se curityFoundation

    0x9909d000 - 0x990abfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib

    0x990ac000 - 0x9998cff7  com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    0x9998d000 - 0x99a2afe3  com.apple.LaunchServices 362.1 (362.1) <ED243C3B-9A16-A6CB-CA51-5924F48569DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/LaunchServices.framework/Versions/A/LaunchServices

    0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahc lient

    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib

     

    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Memory Module: global_name

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)

    Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: ST9750420AS, 698.64 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

    USB Device: USB 2.0 Hub [MTT], 0x050d  (Belkin Corporation), 0x0017, 0xfa140000

    USB Device: ET-0405-UV1.1-1, 0x056a  (WACOM Co., Ltd.), 0x0010, 0xfa143000

    USB Device: Hub, 0x05ac  (Apple Inc.), 0x9122, 0xfa141000

    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa141300

    USB Device: Microsoft IntelliMouse® Optical, 0x045e  (Microsoft Corporation), 0x0039, 0xfa141330

    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfa141320

    USB Device: Apple Cinema HD Display, 0x05ac  (Apple Inc.), 0x921e, 0xfa141200

    USB Device: Drobo, 0x19b9, 0x4d10, 0xfa146000

    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

    USB Device: iPhone, 0x05ac  (Apple Inc.), 0x1297, 0xfd130000

    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

    FireWire Device: FreeAgent FW, Seagate, Up to 800 Mb/sec

    FireWire Device: Big Disk Extreme+ (button), LaCie, Up to 800 Mb/sec

    FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec

     
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    Mark as:
  • johan stalpaert
    Currently Being Moderated
    67. johan stalpaert,
    Calculating status...
    Dec 7, 2010 3:53 AM   in reply to Joerg Klaus
    Report

    Same here (OSX 10.6.5). No German stuff, did the repair permissions: still not working. Adobe is the only company with this update issue.

     
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    Mark as:
  • johan stalpaert
    Currently Being Moderated
    68. johan stalpaert,
    Dec 7, 2010 4:02 AM   in reply to Joerg Klaus
    Report

    Same here. Tried repair permissions, didn't work. Looked at installer log : "Command ARKPatchCommand failed". OSX 10.6.5. Why is Adobe the only company with update issues on the MAC?????

     
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    Mark as:
  • bhatnaga
    Currently Being Moderated
    69. bhatnaga,
    Dec 7, 2010 4:25 AM   in reply to johan stalpaert
    Report

    Hi Johan,

     

    Please place a file named ribs3debug without any extension(make sure there is no extension by right clicking and choose get more info. In it, see name and extension.) and place it in /tmp folder(Its hidden, so use the finder option of go to folder).Run the patch again and post the full logs. Initially based on other users experience, you may not have removed the html5 pack and placed back the original files. There may be another problem but we need the log files for that. Log files are located inside the /Library/Logs/Adobe/Installers folder with the name Adobe Illustrator CS5 15.0.2<date stamp>.log.gz.

     

    -Anirudh

     
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    Mark as:
  • skithund
    Currently Being Moderated
    70. skithund,
    Dec 15, 2010 9:15 PM   in reply to bhatnaga
    Report

    Same problem with recent Photoshop 12.0.2 update. Some file fails checksumming.

     

     

    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    RIBS version: 3.0.122.0
    OSX version: 10.6.5 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 139 miliseconds (0.139 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5
    Updating media info for: {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: AdobeIllustratorCS5
      Path: /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5/payloads/AdobeIllustrator15-mul-2211101405 29/AdobeIllustrator15-mul-221110140529.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    [       0] Thu Dec 16 07:07:44 2010 DEBUG
    InstallerSession.CreatePayloadSession: Checking for unsupported payloads
    [       0] Thu Dec 16 07:07:44 2010  INFO
    Supported RIBS version range: [0.0.66.0,3.0.122.0]
    [       0] Thu Dec 16 07:07:44 2010 DEBUG
    ______ InstallerSession.CreatePayloadSession: Checking session payloads ______
    [       0] Thu Dec 16 07:07:44 2010  INFO
    ----------------- CreatePayloadSession: machine is x86 ---------------
    [       0] Thu Dec 16 07:07:44 2010 DEBUG
    InstallerSession.CreatePayloadSession: Load PDB
    [       0] Thu Dec 16 07:07:45 2010 DEBUG
    ______ InstallerSession.CreatePayloadSession: Checking incompatible payloads ______
    ______ GetIncompatiblePayloadBuildsInstalled ______
    ______ InstallerSession.CreatePayloadSession: Checking already installed payloads ______
    {007A2A28-D6A8-4D91-9A2B-568FF8052215} Adobe WinSoft Linguistics Plugin CS5
    {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5
    {03AA8100-8A65-11DF-9F66-0013724DD917} DeviceCentral_3.0.1_AdobeDeviceCentral3-all
    {03EEF3DA-71F9-4FE5-92AD-D10142E26459} SiteCatalyst NetAverages
    {042F50EC-2C9E-43D8-B3D7-2BB204A20E44} Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack
    {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
    {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5
    {123ABCFA-AE86-4B1C-A4D8-A732BEF9C86B} Adobe Bridge CS5_4.0.4_AdobeBridge4-mul
    {14A2CC02-4638-405D-8190-ECD7BFD32D6E} Adobe Flash CS5_AdobeFlash11-en_USLanguagePack
    {1EC2407F-6A7B-4A3C-9F46-C812EE3D44FD} HIL Help Search
    {1FBBD19C-9054-11DF-B439-A638DE58E62B} Adobe InDesign CS5 Application Language Files_7.0.2.522_AdobeInDesign7AppLang-en_GB
    {22C1290B-8DC3-4C8B-93E2-4373B9AAB1CC} TLF For Adobe Flash Pro_1.0.1_TLF_Flash11-mul
    {26B0DF8D-3A8D-4BA9-B131-3B0D9EE87655} Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US
    {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
    {27C5BA7B-6EE7-4DFE-A0F0-8E1D6552C5B0} Adobe Fireworks CS5_AdobeFireworks11en_GBLanguagePack
    {28AE9069-B8E0-4E45-879B-4EEB6680036B} Adobe Flash CS5_11.0.1_AdobeFlash11-mul
    {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp
    {2C8C0585-5083-4032-94B8-A9AD04ED0716} Adobe AIR
    {2D5B4A04-0A9F-4FB9-862A-C49400325A90} Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack
    {30221E3E-4C47-4560-A296-DD9ABB500C21} AIR2 For Adobe Flash Pro
    {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5
    {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw
    {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK
    {3D0DEAA6-CE10-11DF-921B-1AEAEA2CB2BA} Adobe InDesign CS5 Application Base Files2_7.0.3.535_AdobeInDesign7AppBase2-mul
    {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer
    {41372141-B568-4B5A-80DD-649980B825AC} DeviceCentral_DeviceCentral3LP-en_GB
    {42CCA701-73BF-48D4-86DA-27AE807163EF} Adobe Player for Embedding_3.1_AdobeAPE3-mul
    {4438C826-1FD0-4D04-A70B-24FE1580AB21} Adobe Mini Bridge CS5
    {44EAE408-3960-11DF-ACCC-D8A62C404F28} Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB
    {463D65D7-CD43-4FAC-A6C7-7D24CB5DB93B} Adobe Media Player
    {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding
    {47DF3210-E261-4D06-A073-92F6C426C352} Adobe Media Encoder CS5
    {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5
    {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe SwitchBoard 2.0
    {51366F64-9056-11DF-B2EA-417ADE58E62B} Adobe InDesign CS5 Application Base Files2_7.0.2.522_AdobeInDesign7AppBase2-mul
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    {C7BDD22E-AD27-4B06-BEB9-F97BC4D89671} Flash Player
    {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
    {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9} Creative Suite 5 Design Premium
    {CE0DABD2-CE0F-11DF-AC7D-1FDDEA2CB2BA} Adobe InDesign CS5 Application Base Files_7.0.3.535_AdobeInDesign7AppBase-mul
    {CFC9F871-7C40-40B6-BE4A-B98A5B309716} Adobe Flash CS5
    {D31D91FE-F0E8-4DF1-812C-9400BE92A386} AdobeColorPhotoshop CS5
    {D395B38A-5F3F-4F27-8863-C4887A92C344} DeviceCentral_3.0.1_DeviceCentral3LP-en_GB
    {D7EC9AC4-B2A7-48D5-8555-CB6FF029EAF7} Adobe Media Encoder CS5_5.0.1_AMECore5All
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    {DD5B1FAF-47FA-4B6D-A31C-5E313EB0DD07} Adobe Dreamweaver CS5
    {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
    {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5
    {E719B714-D648-45A5-9F18-D15ACDCC6B6F} Pixel Bender Toolkit_2.5_aifsdk-mac
    {F1599C36-2EAB-448F-B8F9-7DBEE9D5B345} TLF For Adobe Flash Pro
    {F27DD156-9055-11DF-90F5-1A6EDE58E62B} Adobe InDesign CS5 Application Base Files_7.0.2.522_AdobeInDesign7AppBase-mul
    {F637969B-336C-4533-9D4D-D0163A39C42F} Adobe Flash CS5_11.0.2_AdobeFlash11-en_USLanguagePack
    {F87FE04F-C2C1-40EC-A921-B1AB2C887581} Adobe Dreamweaver CS5_11.0.3_AdobeDreamweaver11en_USLanguagePack
    {F8918124-1CFB-4AB9-9BC2-39B961DBBBEE} Pixel Bender Toolkit
    {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All
    {FFEDE6AE-3052-11DF-89B7-E7102C404F28} Adobe ReviewPanel CS5
    [       0] Thu Dec 16 07:07:45 2010  INFO
    ______ Verify Dependency Subscribers ______
    [       0] Thu Dec 16 07:07:45 2010 DEBUG
    ______ Verifying payload integerity ______
    Checking for payloads having same family and product names but different adobe codes
    ______ Verifying payload integerity : Passed ______
    Operation order summary:
    When distributing payloads across media, the following order must be preserved,except that
    adjacent payloads with the same mediaGroup can be re-ordered across media boundaries without introducing
    extraneous media swaps for the user.
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    :: END TIMER :: [CreatePayloadSession] took 648 miliseconds (0.648 seconds) DTR = 18.5185 KBPS (0.0180845 MBPS)
    File Exists: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    *** Checking patch payload : {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    installDBPath : /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5/payloads/AdobeIllustrator15-mul-2211101405 29/Install.db
    Successfully Opened installDB
    Payload is not customized
    Parent AdobeCode : {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    Parent Installation directory : /Applications
    [       0] Thu Dec 16 07:07:49 2010  INFO
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    [       0] Thu Dec 16 07:07:49 2010 DEBUG
    Requested action "install" for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Using installer mode 0
    ::START TIMER:: [Setting Payload Actions]
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyInit: END Creating policyNodes
    PayloadPolicyInit: BEGIN Calculating initial graph
    PayloadPolicyNode.ComputeConstraint: Static istallMode 0 mode constraint is 2 12, Y for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode._SetPayloadAction: install for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode._SetPayloadAction: install for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode.SetAction: IY->IY for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyInit: END Calculating initial graph
    [       0] Thu Dec 16 07:07:49 2010  INFO
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
    Action string for  {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul  is install
    [       0] Thu Dec 16 07:07:49 2010 DEBUG
    Setting action for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul per deployment file.
    PayloadPolicyNode._SetPayloadAction: install for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    PayloadPolicyNode.SetAction: IY->IY for {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    [       0] Thu Dec 16 07:07:49 2010  INFO
    END Setting requested payload actions
    [       0] Thu Dec 16 07:07:49 2010 DEBUG
    :: END TIMER :: [Setting Payload Actions] took 32 miliseconds (0.032 seconds) DTR = 125 KBPS (0.12207 MBPS)
    [       0] Thu Dec 16 07:07:49 2010  INFO
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Applications
    [       0] Thu Dec 16 07:07:49 2010 DEBUG
    File Exists: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    ::START TIMER:: [SimulatePayloadOperations]
    [       0] Thu Dec 16 07:07:50 2010 DEBUG
    BEGIN InstallOperationsQueue Unordered operations
      {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Ordered operations
    Creating instruction for payload {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    EMPTY SET Dependent operations for DRIVER {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Operation can be attempted
    [       0] Thu Dec 16 07:07:50 2010  INFO
    Payloads passed preflight validation.
    [       0] Thu Dec 16 07:07:50 2010 DEBUG
    :: END TIMER :: [SimulatePayloadOperations] took 522 miliseconds (0.522 seconds)
    [       0] Thu Dec 16 07:07:50 2010  INFO
    Call PreSession Custom Hook
    [       0] Thu Dec 16 07:07:50 2010 DEBUG
    BEGIN InstallOperationsQueue Unordered operations
      {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul with operation install
    END InstallOperationsQueue Ordered operations
    Opened installation queue
    Creating instruction for payload {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    EMPTY SET Dependent operations for DRIVER {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    Operation can be attempted
    File Exists: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    [       0] Thu Dec 16 07:07:50 2010  INFO
    Calling the custom action code for pre-install for payload {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    [       0] Thu Dec 16 07:07:50 2010 DEBUG
    Custom action code for pre- install for payload {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul returned : 0
    [       0] Thu Dec 16 07:07:50 2010  INFO
    ::START TIMER:: [Payload Operation :{7A75E573-6909-4D48-BDFA-D8ED118605A7}]
    [       1] Thu Dec 16 07:07:50 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    Request to install payload
    [       1] Thu Dec 16 07:07:50 2010 DEBUG
    ADOBE_SETUP                      = 1
    ARK_skipRelocationDB             = 0
    AddRemoveInfoEstimatedSize       = 259314
    CLE                              =
    ExtensionFamily                  = Illustrator
    ExtensionParentAdobeCode         = {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    ExtensionProduct                 = Adobe Illustrator CS5
    ExtensionType                    = patch
    ExtensionVersion                 =
    INSTALLDIR                       = /Applications
    IsExtensionPayload               = 1
    MEDIATAG                         =
    OS64Bit                          = 0
    ProcessorFamily                  = All
    SessionID                        = {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    StartMenuProgramsSubFolder       =
    adobeCode                        = {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    defaultLanguage                  = en_US
    driverINSTALLDIR                 = /Applications
    extensionsOnly                   = 1
    installLanguage                  = en_US
    installSourcePath                = /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5
    mediaName                        = AdobeIllustratorCS5
    mediaPath                        = /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5/payloads/AdobeIllustrator15-mul-2211101405 29/AdobeIllustrator15-mul-221110140529.dmg
    mediaSignature                   = {7A75E573-6909-4D48-BDFA-D8ED118605A7}
    mode                             = silent
    overrideFile                     =
    parentAdobeCode                  = {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    patchPayload                     = 1
    patchesOnly                      = 1
    payloadType                      = SQLite
    platform                         = OSX
    setupVersion                     = 3.0.122.0
    workflow                         = updater
    Setting determined properties...
    Mounting payload image at /Users/toniv/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0 /15.0.2/AdobeIllustratorCS5/payloads/AdobeIllustrator15-mul-2211101405 29/AdobeIllustrator15-mul-221110140529.dmg
    [       1] Thu Dec 16 07:07:52 2010 DEBUG
    Payload mounted at /private/tmp/.tempdir1ZYwmcIT
    [       1] Thu Dec 16 07:07:52 2010  INFO
    CustomizedPatch property not found in database
    Beginning installation for payload at /private/tmp/.tempdir1ZYwmcIT/Install.db
    [       1] Thu Dec 16 07:07:52 2010 DEBUG
    1 Creating directory at "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}" with mode 775
    1 Created
    2 Moved
    3 Copying file "/private/tmp/.tempdir1ZYwmcIT/Assets1/Application/Plug-ins.localized /Tools.localized/Crop Area Tool.aip/Contents/Info.plist" to "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Tools.localized/Crop Area Tool.aip/Contents/Info.plist"
    3 Copied
    4 Copying file "/private/tmp/.tempdir1ZYwmcIT/Assets1/d4ff63f78bb409a6599332bb9e0bba 6d" to "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/d4ff63f78bb409a6599332bb9e0bba6d"
    4 Copied
    5 Saving prior original file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/AssetMgmt.aip/Contents/Re sources/fr.lproj/InfoPlist.strings" to temporary location
    5 Original file saved to "/tmp/.temp0UIQRC"
    5 Original file is already up-to-date
    5 Patched
    6 Copying file "/private/tmp/.tempdir1ZYwmcIT/Assets1/656fc202b808d3daeac00b9f66d74a 1c" to "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/656fc202b808d3daeac00b9f66d74a1c"
    6 Copied
    7 Saving prior original file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/SVGFilterEffect.aip/Conte nts/Resources/nl.lproj/InfoPlist.strings" to temporary location
    7 Original file saved to "/tmp/.tempNm6xms"
    7 Original file is already up-to-date
    7 Patched
    8 Copying file "/private/tmp/.tempdir1ZYwmcIT/Assets1/7ce010f20ab4833706b8a986a66e17 d8" to "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/7ce010f20ab4833706b8a986a66e17d8"
    8 Copied
    9 Saving prior original file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/Resources/sv.lproj/InfoPlist.st rings" to temporary location
    9 Original file saved to "/tmp/.tempdJEOoz"
    9 Original file has invalid checksum "1c24e3859e30e30fdbc68cb9c9323428"
    [       1] Thu Dec 16 07:07:52 2010 ERROR
    9 Command ARKPatchCommand failed.
    [       1] Thu Dec 16 07:07:52 2010  INFO
    Completing installation for payload at /private/tmp/.tempdir1ZYwmcIT/Install.db
    [       1] Thu Dec 16 07:07:52 2010 DEBUG
    Rolling back prior actions...
    9 Deleting file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/Resources/sv.lproj/InfoPlist.st rings"
    9 Deleted
    9 Restoring file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/Resources/sv.lproj/InfoPlist.st rings"
    9 Restored
    8 Deleting file copy at "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/7ce010f20ab4833706b8a986a66e17d8"
    8 Deleted
    7 Deleting file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/SVGFilterEffect.aip/Conte nts/Resources/nl.lproj/InfoPlist.strings"
    7 Deleted
    7 Restoring file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/SVGFilterEffect.aip/Conte nts/Resources/nl.lproj/InfoPlist.strings"
    7 Restored
    6 Deleting file copy at "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/656fc202b808d3daeac00b9f66d74a1c"
    6 Deleted
    5 Deleting file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/AssetMgmt.aip/Contents/Re sources/fr.lproj/InfoPlist.strings"
    5 Deleted
    5 Restoring file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/AssetMgmt.aip/Contents/Re sources/fr.lproj/InfoPlist.strings"
    5 Restored
    4 Deleting file copy at "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}/d4ff63f78bb409a6599332bb9e0bba6d"
    4 Deleted
    3 Deleting file copy at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Tools.localized/Crop Area Tool.aip/Contents/Info.plist"
    3 Deleted
    2 Restoring file at "/Applications/Adobe Illustrator CS5/Plug-ins.localized/Tools.localized/Crop Area Tool.aip/Contents/Info.plist"
    2 Restored
    1 Deleting directory "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}" Non-Recursive
    1 Saved permissions of 0x1fd for "/Applications/Adobe/AdobePatchFiles/{7A75E573-6909-4D48-BDFA-D8ED118 605A7}"
    1 Saved owner of 0x0 and group of 0x50
    1 Deleted
    InstallPayload failed.
    [       0] Thu Dec 16 07:07:53 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{7A75E573-6909-4D48-BDFA-D8ED118605A7}] took 3004 miliseconds (3.004 seconds) DTR = 1.33156 KBPS (0.00130035 MBPS)
    User specified overrideFile:
    Calling the ROLLBACK custom action code for pre-install for payload {7A75E573-6909-4D48-BDFA-D8ED118605A7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Thu Dec 16 07:07:55 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Thu Dec 16 07:07:55 2010 ERROR
    The following payload errors were found during install:
    - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
    [       0] Thu Dec 16 07:07:55 2010  INFO
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 13579 miliseconds (13.579 seconds) DTR = 2.06201 KBPS (0.00201368 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: 9 Command ARKPatchCommand failed.
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed

     

    Search the same string above to find when the error occured.
    ---------------------------------------------------------------------- ---------------
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

     
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  • Brenda.Sutherland
    Currently Being Moderated
    71. Brenda.Sutherland,
    Jan 20, 2011 2:59 PM   in reply to Joerg Klaus
    Report

    We have reposted the 15.0.2. patch. This updated version of the patch addresses the problem that users with the HTML5 pack installed were having with the installation. If you were not able to install the patch before, or if you were avoiding installing it because you have the

    HTML5 patch installed, please install now in order to get the full benefits of all the issues addressed in 15.0.2. The updated patch will also update the HTML5 installation for you, so you won’t have to go through the process of removing it manually yourself or reinstalling the HTML5 pack after updating as was the case before. If you do not have the HTML5 pack installed, the patch will still update your version of Illustrator, but will not add the HTML5 pack. You can run the update by launching the Adobe Application Manager from Illustrator from the Help menu, Help > Updates. Illustrator and the 15.0.2 patch will only appear if you do not already have this update installed.

     
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  • NetHawky
    Currently Being Moderated
    72. NetHawky,
    Jan 24, 2011 3:10 AM   in reply to Brenda.Sutherland
    Report

    Thanks, I was just retrying to update (and sending back about the failed updates) until it worked. I was hoping, that sooner or later there would be a new update that would work. Actually, this is, how the update should have been corrected right after seeing, that it wouldn't work on many installations as thought. However, better a bit later than never... Thanks again.

     
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  • borys_k
    Currently Being Moderated
    73. borys_k,
    Aug 6, 2011 8:20 AM   in reply to Joerg Klaus
    Report

    I have just installed Adobe CS5 Master Collection Student Edition - The update fails for Illustrator. HELP!! (no other 3rd party plugins or whtv).

     
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