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GRR43
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Pressure Sensitivity lost since update 12.0.3

Dec 18, 2010 1:07 PM

Just had the update to CS5 today and since then my Intuos3 isn't recognized anymore by PS. (the yellow triangle with ! saying a tablet is needed for pressure sensitivity ).

Updated my catalyst drivers

Reinstalled my wacom drivers

 

 

Works fine in Corel Painter

And I do have a separate setup for PS in my Wacom properties panel.

 

Any ideas?

965 Views   13 Replies   Latest reply: Chris Cox, Jan 8, 2011 10:46 AM
 
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  • GRR43
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    1. GRR43,
    Dec 18, 2010 1:08 PM   in reply to GRR43
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    Forgot to mention I also started PS with ctrl+shift+alt to delete the preferences

    .

    That doesn't help either.

     
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  • Hannes Delbeke
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    2. Hannes Delbeke,
    Dec 18, 2010 1:10 PM   in reply to GRR43
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    i lost mine last week, help

     

    its only the 64 bit version that doesnt work, if you have 32 bit, try if that one works

    im looking whole day now whats wrong

     
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  • GRR43
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    3. GRR43,
    Dec 18, 2010 1:22 PM   in reply to Hannes Delbeke
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    Yes, correct!

    It works in 32bit, not in 64bit

     
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  • Chris Cox
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    4. Chris Cox,
    Dec 18, 2010 1:26 PM   in reply to GRR43
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    That means that you may not have the Wacom driver installed or updated correctly.

     
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  • ssprengel
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    5. ssprengel,
    Dec 18, 2010 1:50 PM   in reply to Chris Cox
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    Isn't this the issue with the new PS update enforcing the DLL security policy that DLLs cannot be loaded from the PATH, anymore, and so the workaround that sometimes works is to copy the drier DLLs into the PS directory?

     
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  • irsobored
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    6. irsobored,
    Dec 18, 2010 2:38 PM   in reply to GRR43
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    I have the same problem, going to try updating drivers and some other stuff, so annoying!

    coupons
     
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  • billnor
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    7. billnor,
    Dec 18, 2010 3:34 PM   in reply to GRR43
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    I just updated today and everything seems to work fine. My computer, Win7, 64bit, CS5 64bit. Wacom Intuos 4 medium.

     

    Wes

     
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  • GRR43
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    8. GRR43,
    Dec 19, 2010 1:31 AM   in reply to ssprengel
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    sorry ssprengel, what DLLs do you mean? and where should I find them? Please elaborate?

     

    edit: Chris, thanks but if the driver wasn't working well, it wouldn't work in Painter.

    Anyway I reinstalled them over and over again but it doesn't work in 64bit, only in 32bit mode.

     
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  • Hannes Delbeke
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    9. Hannes Delbeke,
    Dec 19, 2010 2:22 AM   in reply to GRR43
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    i updated photoshop 32 and 64, still same prob

    only 32 works

    drivers work correctly

    (btw to check for sure if they work correct, go to option panel of your tablet, for example mine is bamboo, so i go to bamboo preferences,

    and then hold ctrl and click on about

    a window with a lot of info wil appear, and look at pen pressure, it shoul be 0, and when you press on your hardest it should be 511, if press soft, it should be in between, if this is not the case, wrong drivers or broken tablet/pen)

    but since it works in painter for you, chances are slim

     
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  • GRR43
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    10. GRR43,
    Dec 19, 2010 2:48 AM   in reply to Hannes Delbeke
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    I solved the problem!

    Here's how I did it:

     

    1. uninstalled the wacom drivers using ccleaner (latest version)
    2. reboot
    3. run ccleaner again and remove every registry issue it reported that had wacom in it.
    4. reboot again
    5. run WacomTablet_6.1.6-7.exe (= latest driver for Win7 & Intuos3)
    6. run PS CS5 64-bit version without restoring personal wacomprefs.
    7. checked the pressure sensitivity, it works.
    8. closed PS CS5
    9. start the Wacom Tablet Preference Utility and restore personal wacomprefs
    10. start PS again

     

    Hope this works for you guys too

     
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  • GRR43
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    11. GRR43,
    Jan 4, 2011 12:00 PM   in reply to GRR43
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    Problem came back today though

     
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  • GRR43
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    12. GRR43,
    Jan 8, 2011 5:58 AM   in reply to GRR43
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    Apparently, the problem comes back when the pc is used after someone has logged onto my Win7 64bit with a different account, but only when I start CS5 with the mouse.

    When I start it with the stylus, I have pen pressure sensitivity.

    This was after I copied the Wacom_Tablet.dll in my PS directories.

    So starting the app with the stylus solves it.

    Also, use the stylus to open the brush dialog.

    It seems that if PS detects a mouse is being used, it automatically assumes no pen is installed or being used.

     
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  • Chris Cox
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    13. Chris Cox,
    Jan 8, 2011 10:46 AM   in reply to GRR43
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    It seems that if PS detects a mouse is being used, it automatically assumes no pen is installed or being used

    Nope, doesn't work that way.

     

    You probably need to follow up with Wacom - this sounds like another driver conflict/issue.

     
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