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emilyygraceee Calculating status...

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change photoshop.com url

Dec 27, 2010 8:55 AM

I started using photoshop.com a few years ago, then stopped. I just received photoshop elements 9 for christmas and wanted to know, how can I change the url of my gallery?

3337 Views 34 Replies Latest reply: Mark Dahm, Jul 11, 2011 8:57 PM

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1. KOMAL Desai,

Dec 27, 2010 9:06 PM in reply to emilyygraceee

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Currently we do not support changing the gallery URL on Photoshop.com.

Regards,
Komal

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2. emilyygraceee,

Dec 27, 2010 9:16 PM in reply to KOMAL Desai

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i meant change my personal url.

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3. KOMAL Desai,

Dec 27, 2010 9:18 PM in reply to emilyygraceee

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That is right. The Personal URL is same as gallery URL. And currently to change same is not supported.

Regards,
Komal

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4. Charlie.D,

Dec 29, 2010 3:27 PM in reply to emilyygraceee

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Hi 'emilyygraceee'

Actually, we can change your personal vanity URL. However, the new internal tool we developed to change URLs creates a minor issue with sharing old albums, which we haven't yet ironed out. The work-around is easy. I will send you a private message elaborating on the details, and can change the URL for you.

--Charlie

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5. p dooley,

Dec 30, 2010 4:46 PM in reply to Charlie.D

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Is that something you could help me change as well? I wanted to change the
my UR before I start loading pictures. Many thanks.

- Patrick

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6. jk_howdy456,

Jan 18, 2011 6:18 PM in reply to Charlie.D

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I have the same problem but I want to delete my account completely. If you could send me information that would be great.

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7. Charlie.D,

Jan 18, 2011 7:09 PM in reply to jk_howdy456

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Hi jk_howdy456

I'll send you a private message requesting details I need to help you.

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8. ancestors_photos,

Mar 3, 2011 6:38 AM in reply to Charlie.D

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I would also like to change my personal vanity url. Could you please send the info to me? Thanks!

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9. Charlie.D,

Mar 3, 2011 10:53 AM in reply to ancestors_photos

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Hi 'ancestor photos'

I'll send you a separate, private message with instructions.

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10. p dooley,

Mar 3, 2011 6:47 PM in reply to Charlie.D

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Hi Charlie-

You had helped me with this before, and I have messages in my mailbox from
ancestors_photos and yourself. I just wanted to make sure ancestors_photos
received your reply...maybe I'm just getting it because I was part of the
thread(?)

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11. jacyssa,

Mar 4, 2011 6:40 AM in reply to Charlie.D

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Could you please send me the info on how to change my url also? Thank you.

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12. Charlie.D,

Mar 4, 2011 4:00 PM in reply to p dooley

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Hi 'p dooley'

Yes, you received that message because your previous post to this thread automatically subscribed you to all subsequent responses. You can simply igore, or using the Forums web interface to unsubscribe from the thread. To unsubscribe from this thread, click the link to this message thread (if you are reading this as email), and then click on 'Stop Email Notifications."

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13. Charlie.D,

Mar 4, 2011 4:01 PM in reply to jacyssa

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Hi 'Jacyssa'

Look for a separate, off-list message from me with instructions, coming in few minutes.

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14. Bill_Pe,

Mar 11, 2011 9:31 PM in reply to Charlie.D

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Hi Charlie

I need this information. I entered a typo in my
'personal' URL and need to fix it. I don't have any albums or pictures uploaded, so there's no issue with deleting
any existing work.

Thanks.
Bill

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15. Charlie.D,

Mar 15, 2011 2:08 PM in reply to Bill_Pe

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Hi Bill

I'll send you instructions in a separate message, so you won't have to share private details about your account on this public posting here. Stay tuned.

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16. 89fxrp,

Mar 23, 2011 9:58 AM in reply to Charlie.D

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I had made a mistake with my URL address when signing up with photoshop.com and would like to change. If you could please provide the information on how to make the change is appreciated.
89fxrp

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17. Charlie.D,

Mar 23, 2011 12:08 PM in reply to 89fxrp

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Hi '89fxrp'

I'll send you a separate message with instructions. Stay tuned.

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18. JonathanMcIntire,

Mar 28, 2011 3:51 PM in reply to Charlie.D

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Good Evening, Charlie.D.

I would also be interested in changing my URL. Old materials are not a concern.

Much Thanks,

-Jonathan

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19. 89fxrp,

Mar 28, 2011 5:13 PM in reply to Charlie.D

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Thank You Charlie D
89fxrp

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20. capturingthelight,

Apr 1, 2011 3:04 PM in reply to Charlie.D

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Hi there
is there any chance i could be sent details of how to change url name foe my personal gallery etc, as would like too before i get going proper. Also can anyone tell me just how i can find other peoples public galleries to view their work as i am going around in circles here and getting no where fast
thanks

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21. Charlie.D,

Apr 7, 2011 2:19 PM in reply to capturingthelight

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Hi 'capturingthelight'

The ability to help users change their personal URLs for Photoshop.com is offline, and I don't know when to expect it to come back online. FYI, the steps I previously sent people off-list involved getting their personal account details, which are best kept private. But generally the info we requested was to give us alternate URLs you'd like, and also to email the request from your email account directly instead of using the forums messaging tool.

To answer your other question, you must be view an invitation to find shared galleries. We do not support browsing of random strangers' galleries.

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22. ybarrarubio,

Apr 12, 2011 11:03 AM in reply to emilyygraceee

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Hi I also made a typo on my personal URL, and need help changing it

Thnx for your support.

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23. Charlie.D,

Apr 12, 2011 11:32 AM in reply to ybarrarubio

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As of yesterday, we're able to help do this again. I'll send you a private message to ask for your account details.

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24. jbyrum1,

May 5, 2011 8:44 AM in reply to Charlie.D

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I just signed up today and have a typo in my url - please send details to me as well - Thank you in advance.

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25. singsjm,

May 5, 2011 1:01 PM in reply to emilyygraceee

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Please send me the instructions on how to change my personal url also, thanks.

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26. Charlie.D,

May 5, 2011 1:07 PM in reply to singsjm

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Hi 'jbyrun1' and 'sinhsjm'

I'm again blocked from doing this. We're working on a solution, one that may even allow for self help. Mark D or I will follow up when there's more news--it may be weeks, so please be patient with us.

Thanks
Charlie

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27. AE_Paintman,

May 15, 2011 10:16 PM in reply to emilyygraceee

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I also would like to know how to change my URL for the gallery account I just opened with Photoshop Elements 9 (I have not yet added or did anything to this account). Please let me know how?

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28. AE_Paintman,

May 16, 2011 12:02 AM in reply to emilyygraceee

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It is very important due to personal reasons that I MUST change my personal URL for the gallery account. Please send me instructions on how to do this. If it can't be changed then please delete my account so I can start over.

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29. AE Paintman,

May 18, 2011 7:47 AM in reply to AE_Paintman

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I WAS ABLE TO CHANGE THE URL

I called Adobe and they reset my email address for the Photoshop Gallery account I created. I was then able to recreate the account with the correct URL using my same email address and password. Everything seems OK with the Gallery account (photoshop.com).

When I came back here (adobe.com) to reply to this Forum it asked me for my screen name and when I typed it in it said already being used and it did not let me sign in to this Forum. After deleting all my Browsing History (and I do mean all, passwords, etc.) I am able to write this reply. I have not yet tested my Photoshop Gallery, etc. after deleting my Browsing History, but if you don't here from me, all is well.

One thing I don't like about this Forum is it don't let you copy and paste?

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30. AE Paintman,

May 19, 2011 2:15 PM in reply to AE Paintman

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O'well, when I started Photoshop Elements 9 the welcome screen kept saying "Gathering Info". I called tech support and they said I have 2 accounts, so they deleted 1 and then I could'nt sign into photoshop.com or adobe.com. I then changed my password and was able to get into photoshop.com and adobe.com. And to fix the welcome screen I just had to sign out of Orginizer in the Photoshop Elements 9 program and restart the program (all the links are now back on the bottom of the welcome screen).

Now it seems like all is well and my URL was changed. If you need to change your URL, all I can say is "GOOD LUCK !!!".

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31. bucket97457,

May 24, 2011 9:54 AM in reply to emilyygraceee

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I also want to change my url due to typos please send me thee info thanks

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32. 702Lee,

Jun 26, 2011 4:33 PM in reply to emilyygraceee

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I would also like to change my URL and I haven't loaded any pictures yet. Thank you very much.

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33. Charlie.D,

Jun 28, 2011 1:35 PM in reply to 702Lee

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Hi 702Lee

I'll send you a private message to help you further.

A note to other users posting this same request here recently: I send you all a private message last week. If you are still awaiting help, please check your spam filters or ping me again here.

You can also contact the Support team here: http://www.adobe.com/support/photoshopdotcom/supportinfo/

Thanks,
Charlie

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34. Mark Dahm,

Jul 11, 2011 8:57 PM in reply to emilyygraceee

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It is now possible to chage your photoshop.com URL without having to call tech support!

Go to your Account settings and click on "Change my URL". Follow the instructions from there. Note: any old emails you sent out (ie, sharing pictures, your gallery, your profile) will stop working after 7 days.

-Mark

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