Adobe Reader X and Page Embedded PDFs

[TaylorHigley]

We are experiencing an issue across our corporation wherein, post-upgrade to Adobe Reader X, websites opened with Internet Explorer containing an embedded PDF frame now show a blank box instead of the PDF.  Firefox will display these sites correctly and I have verified Firefox is using the updated Reader X plug-in.  This has been tested across many configurations and behaves consistently in this fashion.  Reversion to Adobe Reader 9 appears to solve the problem, however, this is not a true solution.

Help?

[ManishPali]

Could you please provide the detail of OS and IE version which you are using?

[TaylorHigley]

This behavior has been confirmed on Windows XP (32-bit) and Windows 7 (64-bit) running IE 8.0.7600.16385, 32-bit.

[ManishPali]

Is this happening only for pdf embedded in webpages using embed/oject tags e.g.  http://blogs.adobe.com/pdfdevjunkie/2007/08/using_the_html_embed_tag_to_di.htmlor it happnes for pdfs e.g http://www.corewebprogramming.com/PDF/ch10.pdf as well?

[TaylorHigley]

This happens only with embed tag PDFs.

I noticed that of the plug-ins for Adobe Reader in IE, half were version 9 plug-ins still.  I tried repairing Adobe Reader X - this did not work.  Only after I uninstalled Adobe Reader X and deleted the Adobe Reader 9 and 10 program folders, then reinstalled Adobe Reader X did this issue resolve itself.  It appears the Adobe Reader X installer is not properly updating the IE plugins (at least not in all cases).  While this solution is fine for one PC, it does not scale to hundreds.  Ideas?

[JFlintBean]

Same here.

Upgraded to Adobe Reader X and Internet Explorer opens empty page instead of PDF document.

This is not a static PDF file, but stream attached directly to the HTTP responce.

Firefox and Chrome works fine, so I assume it's a problem in the Adobe plugin for IE.

It does not looke like an issue with previous version, as it was reproduced with both

Internet Explorer (versions 7 and 8) and Reader X on the clean computer (Vista).

[ManishPali]

like TaylorHigley suggested could ou please check the version of Reader X browser plugin? you could find them C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll. Right click -> Properties -> Details

If version is 9.0.x then you could try a clean install of Reader X.

[JFlintBean]

Version of AcroPDF.dll is 10.0.0.396.

Reader 9 was never installed, just Reader X.

I still think this is Reader X problem.

If stuff works in Firefox, it has to work in IE without hassle of reinstalling/checking versions/cleaning registry/applying black magis spells/ etc, etc, etc...

Good job, Adobe's QA!

[TaylorHigley]

Anyone found a solution to this or news of a patch?

[drghughes]

I solved the problem by going to Edit - Preferences - Internet in Adober Reader, setting the Connection Speed to LAN and unchecking "Display in Read Mode by Default".  I then restarted Adobe Reader and the problem was fixed.

[jbowmansunmaid]

I had the exact same symptoms. What worked in my case (installing Reader X on top of 9.4.0 in Windows 7 x64) was to just reboot the system, even though the installer didn't request it. After that, the browser plugins worked correctly without having to reinstall or repair anything.

[Guest]

This is still an issue for me and my web app users with a clean computer and fresh install of vista with IE 8 and reader x (10.0.0)

we run a site that delivers pdf files from a script when people click on a link. our site runs over https but we have a rewite rule in apache to change it to http when delivering a pdf (due to a bug in IE that cant take pdf over https). when people that have reader X click on our link they get a new blank window rather than the new window with the pdf displayed in the browser.

clicking refresh in the new window displays the pdf properly.

previous versions of reader did not have this issue.

Come on Adobe friends, give us some love here...

[Sergiomdf]

Same problem here.

When clicking a PDF file attached from our web-mail, a new "blank" window opens. Refreshing the page show the document.

The page is not actually blank, it has a dark gray backgroud (same dark gray as Reader with no open documents).

System specifications: Windows XP SP3 with Internet Explorer 8.

[Guest]

I'm experiencing exactly the same problem. My web application delivers dynamic PDF documents  from stream via HttpHandler.

When I open page with embedded pdf for the first time, the problem accurs, after refresh everything is ok until the browser window is closed.

Waiting for solution from Adobe Team

Thanks!

[Bach1492]

I have attempted to solve the problem by trying the suggested solutions in messages 6, 9, 10 and 12 but no luck. I get the grey screen. The document opens in a separate window that does not give one the option to "refresh" since no tabs are available on the window. The other suggestions did not change anything.

Is the final solution to uninstall and reinstall Adobe 9?

[palakmar]

We are currently experiencing simmular issue and I was wondering if there is any work around of configuration I can change to allow it ti display embadded/streamed pdf?

Thank you

[Phatbob02]

This may help a few of you here.

I'm running IE 8 and Adobe Reader X on a WIN64Bit  system.

Reader X wouldn't open an embedded  PDF with IE8 64BIT. AR X seems to like an older version of IE.

Go to your START menu and you should see "Internet Explorer" and "Internet Explore (64-bit)".

Open a window with the "Internet Explorer", not the (64-bit).

In the IE8 window you'll see a "?" on the tool bar. Open it and click on "About Internet Explorer".

You should NOT SEE "64-bit Edition".

If you don't see "64-Bit Edition", go and try to view the PDF again.

It works for me and it seems I'll have to live with it until there's a patch for 64-Bit.

[Bach1492]

Thank you Phatbob02. It worked like a charm.

[ddoug23]

Are there any updates to this issue?  I'm having the same issue with some of our internal websites with embedded pdf's.

Downgrading to 9.4 has fixed the issue, but I don't want to have to do this for everyone.

[Guest]

I have not heard anything back from Adobe on this bug in Reader/Adobe X...

-Keith

[Bach1492]

See Phatbob02's suggestion. You get the embedded pdf if you use Adobe X in 32 bit mode rather than 64 bit mode. It has been working for me consistently for 2-3 weeks.

[Guest]

it happens to us on 32bit vista

Sent from mobile.

[this_is_niko]

Same problem here.

static PDF file is OK

stream is failed

[ddoug23]

Our problem is also with stream files.  a static PDF opens fine.

[miss_feminem]

I'm having the same issue. It works fine in Firefox but not in IE6, 7 or 8.

I checked the plugins and I'm on version 10 so not really sure what the problem is here.

Has anyone got any updates on this?