Every time I want to perform action in Photoshop and capture with Captivate, it freezes while holding down Alt key. For example when adding to selection with Marquee Tool in Photoshop I need to hold down Alt key. I cant perform that action for 3-4 second sometimes and more, then it unfreeze and draw some selection unexpected because I was dragging with mouse in between. How to fix this. And another question, can action like drawing and dragging be captured as training, so user can preform that operation to success training course. Captivate 5 with latest update
I got a response on this and the original poster never fixed it.
I can confirm that this exists in Captivate 6.
I disabled all services, startup, troubleshooting one at a time. The problem persists. I tried using elevated admin rights... the problem persists. Even in safe mode it persists.
If it was "fixed" in 6.0, what was the actual problem? And how can I fix? I can't recommend my district to use this when it doesn't work.
When I attempt to alt-mouse click in illustrator cs5.1/CC while recording with Captivate 5.5 or 6, the screen freezes. The very first time I ran captivate, it had no problems (I have posted a bunch on this subject). I have a new computer again (Dell Latitude E6520, 8 GB RAM, WIN 7 64 pro, intel HD3000 and nVidia nvs 4200M)
I tried deleting the cache, resetting preferences with no luck.
Has this been fixed in any way? I just don't know why this bug is so rare when I have it on every installation I have tried on 4 different machines.