Hi - I'm new to this forum and a new RoboHelp 8 user...I have to figure things out for myself since my employer is not offering to provide funds for training.
I purchased RoboHelp 8 in January of this year for the purpose of creating a Help System which will contain Reference Manuals (Word Format) that are associated with my company's Java Software package. Using RoboHelp 8 for Word, I created a Java Project, imported 18 of my Reference Manuals, and Batch Generated with success (Output - Uncompressed JavaHelp with source output files). I need the output to be "Compressed JavaHelp" in order to create a .JAR file which will ultimately be delivered to the Software Development team to be incorporated into the Java code. When I choose the "Compressed JavaHelp" or "Compressed JavaHelp with source files", I receive the following:
Sun Java 2 SDK or later is required to compress the JavaHelp output. Please install the latest Java SDK or choose "Uncompressed JavaHelp" as your output option. This JavaHelp Wizard dialog box also contains an option to "Locate Sun Java SDK Install Folder" button.
I installed the following software packages in the in the C:\Program Files\Java directory on my Windows XP machine:
jdk1.6.0_20 (Latest from Sun) (SDK is now JDK)
After installation and rebooting machine, I repeated the steps outlined above and I still received the same error message. This time, I chose the "Locate Sun Java 2 SDK Install folder" and navigated to to the install folder. I received the following message:
"Java Software Development Kit (Java SDK) is not installed in the folder". after selecting OK, the next message is "If you want to output compressed JavaHelp, the output file path can not contain "!".
When I attempt to view the JavaHelp (Primary Layout) from the Single Source Layouts node, I receive the same "Java 2 SDK and JavaHelp are required...message
So, I gave up on this project for 3 months and now I'm receiving a deadline to have the project completed ASAP.
I spent 1/2 yesterday on the phone with Adobe Support and after uninstalling and reinstalling JDK, JH, and JRE several times, the issue is being escalted to Tier 2.
Has anyone on this forum encountered this problem? Any information would be very much appreciated!
Thanks - Rie
There is an article on creating JavaHelp on my site. It is written for RH HTML but it may help.
Even though you are creating help for a Java application, it is not always necessary to produce JavaHelp. Often WebHelp can be used and does a better job with few hassles. See the article for more.
See www.grainge.org for RoboHelp and Authoring tips
Thanks for the information Peter.
I've been referring to your document for quite some time now...I have tried
everything without success. Hopefully Tier 2 support will be following up
with me soon.
Out of curiosity, I just generated my project using WebHelp and it
successfully created the helpfile.htm. When I chose to view output, only one
small file is present as shown below:
The helpfile.log displays all 18 of my reference manuals, but does not
display in Navigation panel.
I guess I could really benefit from some classes on RoboHelp as this
experience has been exhausting.
My apologies Peter, I guess the image did not reach its
destination...anyway, I found an alternate method for viewing my helpset
file by using hsviewer.jar. All my Reference Manuals are present and
accounted for. I know need to find a way to manually convert the helpset
file (helpfile.hs) into a .jar file so I can update the existing Help.jar
file that is currently in the bin directory of my Client machine to simulate
real world environment.
From a command prompt, I entered the following in the directory where the
helpset file resides:
jar cvfm help.jar .
I received the following error:
"Jar.exe - Unable to locate component - This application has failed to start
because jli.dll was not found. Re-installing the application may fix the
Thank you for your continued support!
I hope you have resolved your problem by now.
But if not or if someone else is having a similar problem:
make sure that when you right click and select Generate in the dialog box that appear the Version is set to the correct version of javahelp
When you choose Locate Sun Java 2 SDK Install folder browse to C:\Program Files\Java or wherever the jdk is
For the message "If you want to output compressed JavaHelp, the output file path can not contain "!" make sure that in Select Output Folder and File Name at the top of the JavaHelp options dialog you select a folder that does not have ! in the path; the default folder does! I personally create a new folder under my project for the output.
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