Skip navigation
Rie Brenner
Rie Brenner
Currently Being Moderated

View JavaHelp (Primary Layout)

May 13, 2010 8:02 AM

Hi - I'm new to this forum and a new RoboHelp 8 user...I have to figure things out for myself since my employer is not offering to provide funds for training.

 

 

I purchased RoboHelp 8 in January of this year for the purpose of creating a Help System which will contain Reference Manuals (Word Format) that are associated with my company's Java Software package. Using RoboHelp 8 for Word, I created a Java Project, imported 18 of my Reference Manuals, and Batch Generated with success (Output - Uncompressed JavaHelp with source output files). I need the output to be "Compressed JavaHelp" in order to create a .JAR file which will ultimately be delivered to the Software Development team to be incorporated into the Java code. When I choose the "Compressed JavaHelp"  or "Compressed JavaHelp with source files", I receive  the following:

 

Sun Java 2 SDK or later is required to compress the JavaHelp output. Please install the latest Java SDK or choose "Uncompressed JavaHelp" as your output option. This JavaHelp Wizard dialog box also contains an option to "Locate Sun Java SDK Install Folder" button.

 

I installed the following software packages in the in the C:\Program Files\Java directory on my Windows XP machine:

jdk1.6.0_20 (Latest from Sun) (SDK is now JDK)

jh2.0

jre6

 

After installation and rebooting machine, I repeated the steps outlined above and I still received the same error message. This time, I chose the "Locate Sun Java 2 SDK Install folder" and navigated to to the install folder. I received the following message:

"Java Software Development Kit (Java SDK) is not installed in the folder". after selecting OK, the next message is "If you want to output compressed JavaHelp, the output file path can not contain "!".

 

When I attempt to view the JavaHelp (Primary Layout) from the Single Source Layouts node, I receive the same "Java 2 SDK and JavaHelp are required...message

 

So, I gave up on this project for 3 months and now I'm receiving a deadline to have the project completed ASAP.

I spent 1/2 yesterday on the phone with Adobe Support and after uninstalling and reinstalling JDK, JH, and JRE several times, the issue is being escalted to Tier 2.

 

Has anyone on this forum encountered this problem? Any information would be very much appreciated!

 

Thanks - Rie

1260 Views   6 Replies   Latest reply: iwaddon, Jan 21, 2011 3:23 AM
 
Replies
  • Peter Grainge
    Currently Being Moderated
    1. Peter Grainge,
    May 13, 2010 8:54 AM   in reply to Rie Brenner
    Report

    There is an article on creating JavaHelp on my site. It is written for RH HTML but it may help.

     

    Even though you are creating help for a Java application, it is not always necessary to produce JavaHelp. Often WebHelp can be used and does a better job with few hassles. See the article for more.

     

    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
    |
    Mark as:
  • Rie Brenner
    Currently Being Moderated
    2. Rie Brenner,
    May 13, 2010 1:29 PM   in reply to Peter Grainge
    Report

    Thanks for the information Peter.

     

     

     

    I've been referring to your document for quite some time now...I have tried

    everything without success. Hopefully Tier 2 support will be following up

    with me soon.

     

    Out of curiosity, I just generated my project using WebHelp and it

    successfully created the helpfile.htm. When I chose to view output, only one

    small file is present as shown below:

     

     

     

     

     

     

     

     

     

    The helpfile.log displays all 18 of my reference manuals, but does not

    display in Navigation panel.

     

     

     

    I guess I could really benefit from some classes on RoboHelp as this

    experience has been exhausting.

     

     

     

    Marie

     
    |
    Mark as:
  • Peter Grainge
    Currently Being Moderated
    3. Peter Grainge,
    May 15, 2010 12:22 AM   in reply to Rie Brenner
    Report

    What illustration?

     

    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
    |
    Mark as:
  • Rie Brenner
    Currently Being Moderated
    4. Rie Brenner,
    May 17, 2010 6:46 AM   in reply to Peter Grainge
    Report

    My apologies Peter, I guess the image did not reach its

    destination...anyway, I found an alternate method for viewing my helpset

    file by using hsviewer.jar. All my Reference Manuals are present and

    accounted for. I know need to find a way to manually convert the helpset

    file (helpfile.hs) into a .jar file so I can update the existing Help.jar

    file that is currently in the bin directory of my Client machine to simulate

    real world environment.

     

    From a command prompt, I entered the following in the directory where the

    helpset file resides:

    jar cvfm help.jar .

     

    I received the following error:

     

    "Jar.exe - Unable to locate component - This application has failed to start

    because jli.dll was not found. Re-installing the application may fix the

    problem".

     

     

     

    Thank you for your continued support!

     
    |
    Mark as:
  • Peter Grainge
    Currently Being Moderated
    5. Peter Grainge,
    May 17, 2010 7:47 AM   in reply to Rie Brenner
    Report

    Such as I know is in the article to which I pointed you. Beyond that, good luck with Google. Sorry but it's not a form of help I continued to work with. I'll leave you to work out why.

     

    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
    |
    Mark as:
  • iwaddon
    Currently Being Moderated
    6. iwaddon,
    Jan 21, 2011 3:23 AM   in reply to Rie Brenner
    Report

    I hope you have resolved your problem by now.

     

    But if not or if someone else is having a similar problem:

     

    copy jhall located in      \\jh2.0\javahelp\lib   to the following folder:      \\jdk1.6.0_20\jre\lib\ext    (paths relative to where these are installed on your machine; I have them under C:\Program Files\Java

     

    make sure that when you right click and select Generate in the dialog box that appear the Version is set to the correct version of javahelp

     

    When you choose Locate Sun Java 2 SDK Install folder browse to C:\Program Files\Java or wherever the jdk is

     

    For the message  "If you want to output compressed JavaHelp, the output file path can not contain "!"  make sure that in Select Output Folder and File Name at the top of the JavaHelp options dialog you select a folder that does not have ! in the path; the default folder does! I personally create a new folder under my project for the output.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points