Copy link to clipboard
Copied
We had adobe flash downloaded onto our new dell laptop when we bought it brand new in December. After being infected with a virus, the flash player disappeared! After going through the Adobe download, it says it was successfully installed. It does show up as downloaded in my control panel, yet doesnt appear in my start up menu!! When I try to use something that requires the flash player, it tells me that I need to install it...SOMEBODY HELP ME RE-INSTALL THIS!!!! Thanks so much
Copy link to clipboard
Copied
What browser do you use? Internet Explorer? If so, check if you have the "kill-bit" set by that virus: http://forums.adobe.com/message/3432049#3432049
If yes, use this method to reset it: http://forums.adobe.com/message/3434922#3434922
Copy link to clipboard
Copied
Thank you!! I installed firefox browser and it works fine now!
Date: Tue, 1 Feb 2011 18:29:54 -0700
From: forums@adobe.com
To: brockandmadsmom@hotmail.com
Subject: Help!! Adobe flash player disappeared
What browser do you use? Internet Explorer? If so, check if you have the "kill-bit" set by that virus: http://forums.adobe.com/message/3432049#3432049
If yes, use this method to reset it: http://forums.adobe.com/message/3434922#3434922
>
Copy link to clipboard
Copied
But did you fix Internet Explorer?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Flash Player works very well on Internet Explorer. We can help you to fix it (if you want it).
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Try this: download the file that is at the bottom of this post http://forums.adobe.com/message/3434922#3434922
Extract the 'Remove_kill-bit.reg' file in it, then double-click to run it.
Start Internet Explorer and go to http://www.adobe.com/software/flash/about/ - can you see the Flash animation on that page now?