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Jkpetre123
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CAPTIVATE 5  - DAISY CHAIN WILL NOT WORK

Feb 2, 2011 2:35 PM

I've been digging through the forum and I give up.

 

I have several parts of 1 cptx built separately based on topic.  I have 6 topics.  I want to keep 6 different files & link them - which you do w/ daisy chain.

 

Currently, when it gets to the end of topic one, it stops & just sits there. 

 

When publishing, I publish topic 1 & in publish settings, link to topic 2.  I publish topic 2 & link to topic 3.  I am setting the Start & End to open another project & pointing at the cptx file - correct? 

 

SO - when publishing - I publish topic 1 first and then link to the cptx of topic 2?  Then publish topic 2 and link to the cptx of topic 3?  I'm publishing them to the same folder - the files are all published together.

 

I cannot get it to work.  What am I doing wrong?  I've watched the goofy tutorial on Diasy chaining & it explains the obvious stuff - not the nuances of publishing.

 

HELP!!!!!

 

Thank you.

  • Currently Being Moderated
    Community Member
    Feb 2, 2011 6:22 PM

    Try this:

    • Publish all topics into their own subfolders of a master folder.  This ensures that you keep all of the files for each topic together but won't risk having conflicts between topics.  So each topic will have it's own uniquely named HTML and SWF files within its own folder.
    • If you use Open Other Project as your daisy chaining option it's still only going to be looking for an HTML file anyway (yeah I know it doesn't make sense) because your end user will be viewing only content that a web browser can open, and IE/Firefox don't open CPTX files.  So I would recommend you use the other option to Open URL or File instead and then make sure that your path is a correct relative path to the HTML file of the second project (not absolute path starting with a drive letter).

    So what you'll have is the Start and End settings to link from one published file to the HTML file of the next published topic.

     

    Does this work better for you?

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  • adobe.jpg
    I've tried both - and neither work.  I cannot get this to start the 2nd project. I tried buttons too - won't work. Just sits there - nothing happens.......??
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  • Currently Being Moderated
    Community Member
    Feb 2, 2011 7:11 PM

    You're almost there.

    You need to get a better understanding of relative links.

    Here's a (cheesy but simple) tutorial about it: http://www.compugoddess.com/relvsabs.htm

    Here's another one: http://www.boogiejack.com/server_paths.html

     

    So, if you have two lessons, and each is inside their own folder (lesson1, lesson2) and you want lesson1 to link to lesson2 at the end, then your link needs to look something like this: ../lesson2/lesson2.html

     

    The ../ says "go up one level, then find a folder called lesson2, go inside this folder and find a file called lesson2.html to open.

     

    Does this help?

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  • Currently Being Moderated
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    Feb 2, 2011 8:47 PM

    Relative paths do not use drive letters.  They state the path to the next one "relative" to the current one.

     

    In your example, if project1 is going to open project2.html then the relative link will look like ../project2/project2.htm

     

    Note that I'm using forward slashes / not backslashes \ as you had.  The reason for this is that when you are delivering content to web browsers over intranets or internets the file paths always use / .  If you are working in Windows Explorer (not Internet Explorer) and displaying file paths on a computer drive or network LAN you use backslashes in paths.  If you have your link set to use backslashes, it may work fine on your own PC but then break when you upload it to some web servers that don't like backslashes in links.

     

    I've just tested this link on my own PC and it worked fine.

     

    One extra thing you may need to check carefully is that you quote the filename as HTM not HTML.  Captivate generates HTM files. If you set the link to look for HTML it will break and give you an error.

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  • Currently Being Moderated
    Community Member
    Feb 2, 2011 10:58 PM

    Do you get an error message appear at all when your first project tries to open the second project?

    If so, attach a screenshot of this error.

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  • Currently Being Moderated
    Community Member
    Feb 3, 2011 12:29 AM

    Download this zip file, unzip to your hard drive somewhere:

    http://www.infosemantics.com.au/assets/testpit/adobe/DaisyChainTest.zi p

     

    Inside the DaisyChainTest folder there are three folders named project1, project2, and project3 and the three almost identical Captivate project files that created them.

     

    Open any one of these folders and launch the HTM file.  The three projects should daisy chain from one to another endlessly.

     

    Does this work for you?

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  • Currently Being Moderated
    Community Professional
    Feb 3, 2011 8:28 AM

    Hi there

     

    Have you flagged the folder where you are testing this as safe as described in the link below?

     

    Click here to view

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

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  • Currently Being Moderated
    Community Member
    Feb 3, 2011 8:57 AM

    Just a note to thank you for this thread.  Your problem may not be solved, but the thread has given me some ideas...

     

    Thanks!

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  • Currently Being Moderated
    Community Member
    Feb 3, 2011 8:57 AM

    If there's no error message, your issue is unlikely to be due to a broken link.

     

    Something we haven't checked so far is what browser you're using?

    Do you have any popup blockers or special toolbars (e.g. Google or Yahoo) that may also have blocking options?

     

    Rick's suggestion to make sure your Flash security settings allow the folder you're testing from is also good.

     

    One more thing you might try is uploading the sample files I sent you to a web server and seeing if the chaining works from there.  That usually gets around the Flash player security issue.

     

    There's definitely something blocking the chaining on your system or SOE because it works fine for me.

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  • Currently Being Moderated
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    Feb 3, 2011 7:49 PM

    The same thing happened to me - ends at Project 1.  I haven't tried it further, though.

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  • Currently Being Moderated
    Community Member
    Feb 3, 2011 10:34 PM

    Is there anybody else watching this thread that could please try the downloadable project I put up just to confirm that it does work for some?

     

    If we can identify what is different about Jkpetre123 and MarionJD then we might be able to figure out where the issue lies.

     

    I'm leaning now toward some kind of system security permission that is preventing this from working.

     

    Are both of you working off your own PC at home where you have full administrator permissions or on a corporate network SOE controlled by an IT department?

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  • Currently Being Moderated
    Community Member
    Feb 3, 2011 11:29 PM

    Hello Rod.

     

    Your three projects chain successfully on my local machine where I have administrator privaleges, in either Firfox or Internet Explorer.

     

    My challenge is how to create the appropriate scorm package to upload them to the LMS, and get them to work there.

     

    Cheers.

     

    Gerard

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  • Currently Being Moderated
    Community Member
    Feb 4, 2011 6:20 AM

    Well, we have a clue.  Each time a new project runs locally for me, the Flash settings ask me to confirm that it's safe to run the swf file.  It's under the Global Security Settings in the Flash Settings Manager, and mine are set to "always ask."  The project pauses when it gets to Project2 and asks.  If jkpetre123 has "never ask" selected, he/she won't get any message - it will just wait. The clue is in the address - if it goes to Project2.htm but never launches the swf, chances are it's the same issue.

     

    Now my problem is that it doesn't seem to want to change it.  I've changed it and restarted, but it still asks.  I think I may have something in my other security stuff that's overriding the change.  I'll add the site as safe.

     

    I'll test it from my web server - I think that will probably work.

     

    Edit:  Yes, it worked on the web server.  Something odd - I set the "My documents" folder as safe a long time ago, but it's no longer there.  I wonder if something happened to the settings?  Anyway, I added the Documents folder as safe, and now the three test projects run in sequence.  (In fact, they loop - I have to close the window to make them stop!

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  • Currently Being Moderated
    Community Professional
    Feb 4, 2011 6:23 AM

    Hi Rod

     

    I just tested and here is what I see.

     

    Project 1 does not chain to project 2. This is because the end option is quite simply "Stop Project". I somewhat expected that Project 1 should chain automatically to Project 2 and Project 2 automatically to Project 3. But it seems only Project 2 is configured to chain to Project 3.

     

    I did have to flag the folder as being safe. But I totally expected that and also believe I advised it in this thread.

     

    Cheers... Rick

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

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  • Currently Being Moderated
    Community Member
    Feb 4, 2011 9:01 AM

    @Rick.  I just went and checked the Start and End settings in the project1.cptx file and you were correct that it was just set to Close Project.  But I think this must have been because I didn't save changes in that file before closing it down.  I DID actually publish the project1 file with the setting to Open URL at the end.  So on my system all the published files daisy chain perfectly.

     

    Anyway, it looks as though we've found the culprit to be the Flash Security settings as you had suggested before.

    Whew!

     

    Can we add this specific fix to that list of issues you keep directing people to?

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  • Currently Being Moderated
    Feb 26, 2011 12:02 PM

    Has anyone had success in getting daisy chaining to work when publishing to an executable file?  I have successfully created a daisy chain based on the examples posted earlier in this thread but when I try to publish 'project1.cptx' as a Window's .exe file it doesn't work - it just hangs on the end of 'project1'. 

     

    I have recently created a daisy chain for a project at work and was able to have the first movie load the second movie but instead of loading it within the fullscreen executable it launched it in a browser window (since I pointed the the .htm file in the Project End Options section, I assume?).

     

    Any advice on how to do this would be much appreciated - thanks! 

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  • Currently Being Moderated
    Community Member
    Feb 26, 2011 6:24 PM

    Are you trying to get one Captivate published executable to open another published executable?

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  • Currently Being Moderated
    Community Member
    Feb 26, 2011 7:47 PM

    Well I have tried each option in the 'Project end options' (pointing to.htm file, .swf and an .exe) using both "Open URL or File" and "Open another project" but no luck with any of them.  I have also tried linking to different files using buttons but they load in a browser window rather than the executable.

     

    I will have 10 "chapters" of simulation training that I need to package as a full screen executable and I am pretty sure it will be too large to do in one file (it will be over an hour in length).

     

    Is this a known issue or am I trying to do something that Captivate 5 just doesn't handle?

     

    Thanks!

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  • Currently Being Moderated
    Community Member
    Feb 26, 2011 8:02 PM

    Daisy chaining is most often used  with HTM/SWF content.  Each published chapter calling the next one on exit.  However, users report mixed success, and the issues usually seem to relate to browser or file folder security issues, plus Flash player security issues, interfering with the daisy chaining, especially when the content is being run from a network drive or CD ROM.

     

    In my experience, daisy chaining is most likely to be successful when run from a web server as HTM/SWF content, not as EXE.

     

    If you have 10 chapters of simulation it is highly unlikely that the user will want to just sit there and watch all of this in a single sitting.  So while daisy chaining might be one option, I think the better approach would be to have a menu or Table of Contents that allowed the user to navigate your lessons.

     

    Have you considered using the Captivate Aggregator to bundle up all lessons with a combined TOC?  If you need the content to play full screen, you can try setting the HTM publish option to Fullscreen.

     

    I think you'll find that the EXE output is more designed for single standalone lessons than for multiple lessons intended to be viewed as a daisy-chained set.  Plus, EXE files can run into lots of issues due to virus checkers, and other security restrictions.

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  • Currently Being Moderated
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    Feb 26, 2011 8:19 PM

    Thanks so much for the advice.  I will definitely look into Aggregator as a solution to this project.  I have never created a training tutorial of this scale so this is all new territory for me but that sounds exactly what I am looking for.

     

    Thank you again for your quick response.

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  • Currently Being Moderated
    Mar 23, 2011 8:58 AM

    Hi there,

     

    I've been reviewing this posting to see if I might find a solution to a problem I've been having using daisy chaining for a project I've created in training mode. I was able to successfully use daisy chaining for a project I created in demonstration mode, but in training mode (so there's pretty much a text entry or click box on each slide), it looks like on the last slide of the first project, I have to set the click/text entry box to open another project on success... not just select this option from the end settings. This works when I'm completing the interaction in the project, but if I try to advance forward using the playbar, the last slide of the first project freezes and does not load the second project. I would like the user to be able to use the playbar to seemlessly move forward to the next project. Is there a workaround for this? Thanks for any help you might provide. I am using Captivate 5.

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  • Currently Being Moderated
    Community Member
    Mar 23, 2011 9:08 AM

    Have you tried setting the Action under Preferences > Start and End to Opent URL or File and then point it at the HTM file for the next project in the chain?

     

    If your use clicks the next button on the second last slide and goes to the final slide, it should daisy chain to the next project as soon as that slide finishes playing.  To be on the safe side (and not allow the user time to click the playbar again) make the final slide quite short in duration. E.g. only a second or so.

     

    This way the user can just let the project finish playing naturally and open the next movie.

     

    Does that work for you?

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  • Currently Being Moderated
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    Mar 23, 2011 10:15 AM

    Hi, thanks for the quick response. Yes, I did have the preferences for the first project to set up to open another project. The problem was that the very last slide of the first project had a click box on it ... so you gave me an idea. I just duplicated the last slide and removed the interaction from the last slide and like you suggested, made the last slide very short. This way the user can use the playbar to move ahead, or if they are completing the interaction, the last slide is so short that it proceeds to the next slide with interaction (the first slide of my second project) without any hesitation. So, thank you!

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  • Currently Being Moderated
    Mar 25, 2011 12:15 AM

    Still not working.  I don't think the issue has anything to do with relative or absolute paths - forward slashes or backslashes.  When I preview the project in my browser, it displays backslashes......I really don't think this is the issue.   The links do not work - regardless of whether or not I use a project file or place a link to a URL

    ----------

    Nancy

    http://www.cashsurveys.net

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  • Currently Being Moderated
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    Mar 25, 2011 12:22 AM

    Download this zip file, unzip to your hard drive somewhere:

    http://www.infosemantics.com.au/assets/testpit/adobe/DaisyChainTest.zi p

     

    Inside the DaisyChainTest folder there are three folders named project1, project2, and project3 and the three almost identical Captivate project files that created them.

     

    Open any one of these folders and launch the HTM file.  The three projects should daisy chain from one to another endlessly.

     

    Does this work for you?

     

    If not, try this:

    1. Add the folder location of your published Captivate files to the Trusted Locations list
    2. Now try and play the daisy chaining example above again. 
    3. If the issue preventing it from working before was related to Flash Player security settings, it should now work.

     

     

     

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