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Problem OL CS5 won't run - OLCS3 reinstall dies after startup

Nov 12, 2010 11:39 AM

I had been using OnLocation (hereafter OL) on my laptop successfully, but the old app was poorly organized. So I bought the Production Premium Suite and installed CS5 OL on my laptop in support of my video activities. The CS5 OL didn't work properly and since I had immediate need, I uninstalled it (but did not deactivate) using the Win7 Control Panel and then reinstalled CS3 OL. This app loaded to panel setup and then Win7 advised it had stopped. Repeated several times. Then uninstalled and reinstalled. Same symthyms. I sense this may have something to do with not activating, but am in the dark. Adobe chat just directs me back to user forums. Can anybody help?

  • Currently Being Moderated
    Feb 15, 2011 6:06 PM   in reply to miltko

    I don't think that the OS is the problem as I have OL CS3 running with no issues on a Win XP Pro desktop, an aging Toshiba laptop running 32 bit Vista Home Basic and a newer Toshiba laptop running Win 7 Home Premium.  Are you perhaps trying to run it on Win 7 64 bit?

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