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Gawerjal Calculating status...

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Captivate 5 projects flickers.

Feb 8, 2011 5:16 AM

Good day all!

I publish my Captivate 5 projects using the Media option. These projects run smoothly on different operating systems, including XP and Win 7.

Today I tried to run it on another Win 7 machine. The following suddenly started happening:

the playback control bar is in the top left corner of the screen
the words "project created by adobe captivate 5" appears in a white square that is flickering on top of the content;
the project runs through the slides without pause.

we downloaded the latest Flash (10) and tried it again, no joy.

There was another thread in December with similar problems, but those projects were published using the SWF option, which will not suit my application.

Has anyone seen this problem before? I desperately need to fix this as these projects need to go live in the next two weeks!

445 Views 4 Replies Latest reply: froghead22, Mar 20, 2012 5:19 AM

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1. M_Anand,

Feb 9, 2011 4:54 AM in reply to Gawerjal

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Hi there,

Please update(Help -> Updates) your copy of Captivate to the latest update that we have released. Then re-publish your project and try your case.
Do let us know whether this resolved your issue.

-Manish
blogs.adobe.com/captivate

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2. Gawerjal,

Feb 9, 2011 6:55 AM in reply to M_Anand

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I've just checked the updates, and my copy is definitively up to date.

What is interesting is that the projects still run on all the other Win 7
and XP machines I've been using for testing, except for this one site.

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3. Hughes80,

Mar 17, 2011 9:17 AM in reply to Gawerjal

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Has there been a fix for this yet? Anyone with an XP machine can't view the EXE file without it flickering "Powered by adobe captivate". Then it moves really fast and skips around.

It also does the same thing using swf for me. However its only on an XP machine. Windows 7 works fine! I updated everything and republished. I also made sure adobe 10 flash player was uninstalled and reinstalled.

Thanks

Dan

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4. froghead22,

Mar 20, 2012 5:19 AM in reply to Gawerjal

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I am in the same boat. I have Vista and published as SWF. It's fine running standalone but when called into my Flash shell it does this. I have the latest updates as well. Is there a fix for this yet?

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