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dgould3
dgould3
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Cut/Copy/Paste doesn't work

Feb 17, 2011 3:51 PM

I'm using Adobe Story on Linux running Firefox. When I select Cut, Copy, or Paste from the menu it says that the menu commands don't work and to use the keyboard. I try with the keyboad and it still doesn't work. This lack of basic text editing makes Adobe Story effectively unusable.

 

Thanks.

697 Views   7 Replies   Latest reply: dgould3, Feb 22, 2011 2:49 PM
 
Replies
  • Srinath(Adobe Story Team)
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    1. Srinath(Adobe Story Team),
    Feb 19, 2011 12:28 AM   in reply to dgould3
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    Thanks for reporting the issue. Adobe Story is officially not supported on Linux. Please use a Windows or a Mac machine for getting the most out of your Story. That said, we'll try and investigate why Cut, Copy and Paste doesn't work on Linux.

     
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  • spacedog2010
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    2. spacedog2010,
    Feb 19, 2011 11:11 PM   in reply to Srinath(Adobe Story Team)
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    You can use Adobe Story on linux.  I used it when my Windows machine went down.You just can't install the program.  It has to run from a web browser.

     
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  • dgould3
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    3. dgould3,
    Feb 20, 2011 1:44 AM   in reply to spacedog2010
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    Yes, I've been running it in a browser in Linux, but Cut/Copy/Paste don't work which severly limits the usefulness of the program.

     
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  • AnubhavRohatgi
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    4. AnubhavRohatgi,
    Feb 21, 2011 2:27 AM   in reply to dgould3
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    Can you try the AIR app on Linux please?

     
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  • dgould3
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    5. dgould3,
    Feb 21, 2011 11:38 AM   in reply to AnubhavRohatgi
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    Adobe AIR starts to install then it stops with "An Error Occured". It doesn't give any further details.

     
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  • Ratnesh-Kumar
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    6. Ratnesh-Kumar,
    Feb 21, 2011 7:59 PM   in reply to dgould3
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    please send us the installation logs.

    Use this link http://kb2.adobe.com/cps/403/kb403123.html to create/locate the logs.

     

    We would need both .airinstall.log and .airappinstall.log

     

    --ratnesh

     
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  • dgould3
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    7. dgould3,
    Feb 22, 2011 2:49 PM   in reply to Ratnesh-Kumar
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    I spoke with our support people and the issue is that we're running 64-bit versions of Linux and the Adobe Air

    is only 32-bit. It has causes problems in the past trying to get Adobe Air to install.

     
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