Hi Gitaya,

Please refer to:

http://forums.adobe.com/message/56117#56117

Thanks

THis is the most viewed post with 1,735 Views and not a single streight answer except either.

1. you cant delete a account ?

2. refer to a link that the pages comes up invalid??

Seem like if your serious about helping your customers or promoting your services you would at least answer the most VIEWED post ??

let me know how u feel about photoshop.com and any help you have gotten lately here..

WOW photoshop.com has the BEST Live support..

Im new here and was expecting the worst from a HUGE company like photoshop.com and was suprised that the were VERY FAST and accurate..

Good Job .. blew me away .. Great Support

For anyone wondering .. i thought it was a fairly complex request about access and passwords and email changes but it was very fast and helpful indeed.. problem solved in just a few keystrokes , no nonsense .. thanks very much .

Changed my mind about photoshop.com for sure ..

Its best to go through http://www.photoshop.com/misc/terms.html.  Further   To terminate your Service account contact Photoshop.com Support at 800-833-6687.

Message was edited by: lcormac1

Hi Charlie,

I hope you can fix it.  I got out of work early today and called the number

you gave me earlier and I got transfered several times and no one knew what

I was talking about.  They just kept transferring me and putting me on hold.

I finally gave up and just hung up.  You are my last hope of this thing

working!

Ron

Thanks!

Hi Charlie,

Thank you so much!  Pass my thanks on to the others also that fixed it.

All those pictures uploaded because there was an auto-sync set on the account.  I hadn't uploaded any of them.  I have already turned that feature off!

Thanks again,

Ron

Hi Charlie,

I  believe it was set to sync through Elements 8.  I have used the  uploader since it was fixed and that has worked perfect.  I signed into  my account online at photoshop.com and changed the settings so it wouldn't sync automatically and also  changed my password as a backup so the sync wouldn't be able to access  the account too.  To be honest, it was so long ago that I don't remember  the exact details of how it happened.  I let it sit a while before I  tried to get it fixed.

Everything seems to be working perfect now!

Thanks again for  all your help
Ron

Hello 'lolalola321',

If it is only for changing the  URL you would like to delete the account then account deletion is not  required. We can change your personal URL without deleting your account  and you do not need to go through the account process again.

If you feel that only changing URL will solve your  problem, send me your email ID registered with Photoshop.com & new  personal URL name and i can change the URL for you.

Please let me know if this helps.

Regards,

Komal

Hello 'lolalola321',

Thanks for sending the information. But I am affraid that the Personal URL you have mentioned contains (.) DOT which is not the allowed character in personal URL.

I can make it to  rainysaphs_deviantart or  rainysaphs-deviantart.

Please suggest.

Regards,

Komal

I have updated your personal URL to rainysaphs-deviantart as suggested by you.

Please let me know if you face any problem.

Regards,

Komal

i need to delete my account. CAN YOU HELP ME? pease

Under ACTIONS all it says is View print preview.

Sent via BlackBerry by AT&T

Probably because I wasn't signed in. I couldn't even begin to remember my password it's been so long ago.