Resetting preferences will not affect the keywords. They are embedded on the image.
Check edit/preferences/thumbnails. Look in additional lines of metadata and make sure you have a checkmark for show keywords.
Did you ever get your problems fixed?
I have since discovered that the key to event log is the Faulting Module. In your case it states Faulting module name: unknown, version: 0.0.0.0 Here is where the problem lies. You have to figure out what this unknown piece of software is and update it or delete it.
I know you have probably moved on, but it might help others with similar problems.
How did you change compatibility mode to 'Windows 7'? If I right click on bridge.exe, I get options to 'run as administrator' (which, if I remember right, runs a program as if under Windows XP), or 'Troubleshoot compatibility', which has on offer 'try recommended settings' and 'troubleshoot compatibility'. Neither of these leads to an offer to change compatibility mode to W7.
BTW, Bridge is behaving a lot better for me these days.
To change compatibility mode to Windows 7
right click the bridge icon
scroll to properties to get the adobe bridge cs5 properties box
go to the compatibility tab, in the compatibility mode section
select windows 7 from the drop down menu
check run this program in compatibility mode in the check off box.
Select apply and exit.
I, also, could not find the "compatibility mode to Windows 7" by right
clicking. Adobe Tech responded to my question about Bridge Crashing and
said there was a bug in the program. Perhaps it's been fixed by now because
I asked that question a few months ago. However, Bridge does not crash if
you will open Collections even if you don't have anything in it. For some
reason that stops Bridge from crashing. Worked every time for me. If I
forgot to open it, Bridge would crash after I'd been working in it for a
I've since switched to Light Room 3. Much better than Bridge. Thanks for
responding to my earlier question. Mikki