IO Error on local file open, Error 2038

[jessclaire]

I am trying to add a library book to my library on Adobe Digital Editions, and I keep getting the message:

IO Error on local file open, Error 2038.

How do I fix this?

[ChristineG66]

It is possible that the server is simply busy and you can't get in to complete download. Try downloading during a time when server traffic might not be so heavy, such as early in the day.  I had the same problem then the next day I happened to try it again at a different time and it worked no problem.

Hope this helps.

[Guest]

Hi, If you haven't fixed the problem yet, try this. (I just spent six hours figuring it out, so I'm 'paying it forward') Delete ADE from your computer, and I mean from everywhere. If you're on a Mac, you may have a Digital Editions folder down on your Dock....delete it as well. Make sure all of your software is updated...have the current versions of Safari, etc., Flash Player, (for some reason a component of Flash Player is involved, don't ask me why), and your OSX. Then, download Adobe Digital Editions again. You should be ok.. Good Luck.

[ChristineG66]

Thank you so much! Haven't tried it yet but I will.

Christine Greeley

Library Technical Assistant

860-739-6946 ext. 2587